This is a nice little post office. Staff is generally very friendly and helpful. It can get backed…read moreup and crowded since there's only a couple windows, but they work hard to move everybody through quickly. They have all the basic supplies you need for mailing things out.

This post office performance is declining on a regular basis. A hold mail request means nothing as…read moreI keep getting packages and mail delivered on three separate occasions during HOLD mail dates over the last month. Staffing is poor to where they have to shut down during business hours. Also, a package with tracking was dropped off during non-business hours in their mailbox, only to never get scanned for acceptance and waited over a week for it to appear on their website. They at least admitted to not doing their job properly.

I went on Thursday morning to get stamps, and the post office worker was super nice. She helped me…read morepick out the perfect stamp design for my event. There was no line when I went, but I assume this might be due to the time of day.

Another service horror story. Do they try to hire the rudest people they can find? Thankfully, the…read moreBerkley post office is nearby.

One look at the sort of beings employed here and you instantly know why quite literally every…read moresingle service they are supposed to provide either " isn't possible " ( which just means they're too lazy to do the jobs they were handed ), or it is done in the absolute worst possible manner. Of course, they hire based on who they are friends with, so the only possible way this location will ever improve is by firing the entire employee base and starting fresh, without engaging in any of the usual modern hiring practices and instead hiring based on merit/qualifications/experience. Until that happens, the rating of this embarrassment will only ever fall further ( not that it can go much lower than it already is ). Of course, hiding from false claims of " isms " and " ists " is infinitely more important than providing quality service to those in charge of such positions, having turned them into nothing more than a form of welfare by removing all meaningful expectations of such employees. At this point, if you want quality usps service, you'll need to drive north of Waterford.

We called regarding a mail hold. Glen couldn't have been more helpful. Contacted our letter carrier…read moreto bringing our mail back to post office. The absolute best. Pleasant and responsive and helpful!!!

Pretty sad. Undelivered mail, returned a pre- addressed envelope to Troy Treasury office for Winter…read moreTaxes as "undeliverable" unknown addressee. Sent a check to son in law in Florida two weeks ago. Still not received. Not the first time. Had to put a "Stop Payment" on the last one. Not trusting the post office. Gonna do everything by on line and other payment options.

Thank you privatization. The pro about this location is that it's opened until 9pm on week nights…read more The con? It's a subcontracted joint that's inside a gas station so the guy behind the desk is the same guy who works the gas station register and the same guy who takes inventory. Go somewhere else if you're short on time. We were there for 20 minutes with no line but with anyone trailing in the gas station to buy a coke or pack of cigarettes, he'd need to go and work that register...which makes sense I guess since the usps is only their side business but by the end of the wait the clerk said that the scale wasn't working and so we'd have to take our boxes to another location. What a waste of time.

This is the WORST postal service there is!!! I placed an order and had it shipped to my home in FL…read more My package has been sitting at this facility for over a week. Hasn't been checked in nor accepted. I've tried calling but they don't have a direct number listed. Called the 1800number and they can't tell me nothing more than what I already see. IT'S NOT MOVING. I understand this is a pandemic we are going through but customer service is still a MUST. If you don't have people in there to work, I know LOTS looking for a job. They can start TODAY! This doesn't make sense. I've had other packages come from Detroit and have already arrived and was ordered the same way, same place, on the same day. Please send my package Asap.

The postal machine is never working or printer paper always out. Can we get these machines working…read moreso don't have to stand in line. A lot of nice people that work at this location and have at least 2 people at windows. Would be great to get more people at window but at least have 2 most places have 1 with 20 people in line.

Worst thing I can see when I buy something online is that they used the USPS. Guaranteed late and…read moreuntraceable. Was waiting for a package all day ve ay that was the scheduled delivery date ( even says it now) but as usual...nothing! When people complain about the inefficiency of government they are the first thing I think of. Stick to shipping letters and leave packages up to the professionals!

Horrible employees. I try to stay apolitical, but I'm starting to think there's something behind…read morethis anti-diversity hire movement. If you're too lazy to work, then don't get a job. Don't take it out on customers that just want to mail things through the postal service. If you go to the Ferndale Post Office expecting ANY kind of help from the employees there, you can FORGET IT. I recommend you go to Royal Oak.

Tried sending a package twice in the same day and nobody was there. I came at noon and there was a…read moresign "on a break, will return in 15 minutes" so I waited 30 minutes for someone to come and nobody did. I drove back at 4pm today to send the same package and again nobody is here.

Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed…read moreto ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper. While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution. This visit made today's errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.

Kimberly does a wonderful job. She held the whole place down today. She is efficient and good at…read morewhat she does. Thank you so much!

This is the best USPS location that I've ever been too! Once you've been to the Center Line…read morelocation it's easy to have a better experience at any other office period! The Warren one on Mound always have the best employees and the supplies are well stocked and the whole place is clean as a whistle!

Higher office personnel who will actually return a phone call to a customer and work with them…read morerather than making an excuses for a carrier who's decided she's entitled not doing her job. I've never heard of a male carrier scared of dogs so I won't deliver mail to a house with a door open because they have dogs in a secured house.