My wife has decided to gradually sell everything in her closet. I'm exaggerating somewhat, but not…read moreby much. She has a little business going through Poshmark, which means I take a lot of trips to the post office. I have tried other post offices in the area, but this is consistently the best. The Mount Clemens post office has been closed three times due to Covid already. It's closer to my house, but it's about 50-50 it will be a wasted trip. The chesterfield post office is generally good, but the dropbox in the lobby area is currently broken. This is how I drop off packages many times, so this is a problem, too. Besides everything being in working order, the business hours are extensive so you can get your packages scanned the same day. They are currently limiting five people in the main lobby at a time, but it moves reasonably quickly. The outer lobby area is very well equipped and well-maintained, with the ability to print your own postage as well as a fully functioning dropbox. Most crucially, packages you drop off in the 24 hour lobby after hours are generally scanned the next day. This is significantly better than most places are doing these days. And, despite the pressure of being in this line of work, everybody I have dealt with at the counter has been professional and friendly. I know my packages are in good hands when I bring them here.

Very poor customer service, ‍ over priced Up charged …read more Mixed up your mail, always get other people's mail always

Excellent service from Ms. Smith. We were able to complete our application for passports. Able to…read moreget our pictures taken too.

i live on Kelly between Stephens and Ten Mile. Our mailman Ron was reassigned to another route and…read morethe people delivering now are not doing such a good job. I am getting a lot of crap in my mail and none of my bills or notices like I used to get. I have even received mail that does not belong to me. I am wondering if my mail is being delivered to someone else. Bring Ron back.

Very convenient to have one place to go for all shipping needs. I have been a few times, sometimes…read morewith questions and other times having a bad day needing to finish a tedious task. Staff is very professional and friendly, knowledgeable and offers great solutions. Prices are reasonable and it's nice to see they offer a small selection of products from local artisans. My favorite part of visiting this store are their dogs. Quiet and friendly but sweet and lovable. Dog treats are aren't required but I promise if you bring some you will have new friends.

Very professional and knowledgeable staff. Everybody at this location is always very helpful and…read morefriendly. Much better than dealing with the post office.

Fast service, parking is convenient and usually available…read more Can't imagine being without this post office

I visit this post office often because it's convenient that they have a lobby that contains a…read moremachine where postage labels can be printed before the post office opens. The line can grow quickly here, however I've seen employees come from the back to move the line and get customers taken care of more quickly. I like the smiles and being greeted. They have ample parking in the front as well as on the side of the building. It's almost most crowded during the holidays.

Not sure the clerks name but she's very rude, I assumed the first time going there she was having a…read morebad day but as I continued to go she was just rude all the time to everyone. Definitely not a usps store I'll go to again

St. Clair Shores Mi. Post Office. Clerk 7. I made an error on the zip code for Hersey MI. Was…read moretold to get out of line until I had it right. I asked if she had the correct zip on her computer screen, seeing that she knew I was wrong, but she would't give that information to me. I guess she just wanted me to know who is on charge at the Shores Post Office.

The self serve area is supposed to be open until 6:30. Today I arrived at 6 o'clock and the door…read morewas locked with no one inside. It is a half hour drive here to my post office box. They are supposed to have the self serve lobby open until 6:30! Shouldn't t lock up before their open time!

Only a half mile from the IdentiGO on office for my pre-TSA processing today…read more Stopped by to grab a book of stamps to send out the last remaining Christmas cards without stamps on them. Bought a book of 20 for some extras. Parking is a bad set up, if you park along the building, your only walking path is the driveway. It's a very small post office inside. Not the warmest or friendliest of staff here at all. 20 stamps for $11.60.

I went on 11-24-25 at 9:11 a.m. and a young black man wearing glasses was very nice . Thank you,…read morefor helping me send my express package to my daughter in Chicago.

Honestly any location I go into the employees are always terrible. For example today Debbie…read moreDingleberry at the 16 mile branch showed her lack of care and respect for her profession and customers. I understand being short staffed and busy and all the other things that go into working a job. Sorry your there for a check and you have to provide service. I came to the counter kind and understanding. I did not argue when I was told I had the wrong documentation I said I would be back with the correct information. But to be honest I'll just go somewhere else because your customer service is terrible. The funny thing is in todays world the customer has the option to just go anywhere. USPS could you please start giving your employees the basic training in customer service. Such as smile or say hello to greet someone. Not next and I can't help you come back later. Go stand in that line I can't help you. No wonder nobody wants to go here. I would rather use Fed Ex or UPS.

I went to the Sterling Heights location on 11-24-25 at 9:11 a.m. there were three clerks working. A…read moretall light skinned black man provided me me with excellent service. I had to send a express package to my daughter in Chicago and he was great. The other clerks were also courteous to the customer's next to me in line. Thank you, young man for helping me.

The amount of times I've had to call up this office for an issue related to damaging my mailbox,…read moremisplacing my mail, or forgetting to provide our key is genuinely stupid. EVERY TIME I call for assistance, nobody is available. I have to work my way through their incompetent AI call center every other month regarding a new issue. Going in person isn't much better due to racist staff as others have already mentioned... My latest issue that's finally driven me to write out a review? Whoever delivered my mail broke our key and instead of reporting it, having my mail delivered directly, or literally any of the other smart options at their disposal, they just left the broken key in our mailbox. I can't access my mail and I'm driving myself ragged trying to get an agent (not the useless AI bot!) on the phone. I've called about 6-8 times by now with no luck. I've submitted a support request, scheduled callbacks, but haven't been able to get anyone on the phone. This is the worst service I've ever received from a post office.

You won't find a more incompetent group of people working in one building. Don't waste your time at…read morethis location. You're better off paying a little bit more at UPS. At least there it's hassle free and zero wait time. Waited over an hour in like because the two ladies working the counter needed to talk to a single customer for over 10 minutes about some stupid trip she was going on. Makes me wonder how the city of Centerline hasn't complained enough to get these old hags fired and get some deserving youth who's appreciate and excel at the job in there. CLEAN HOUSE!