Friendliest, fastest service I have encountered at post office. More than 1 occasion, they help me…read moreget the lowest prices for shipping any items

Told me to buy a box to make a return on clothes which they always put in bags. Insaneread more

I been extremely disappointed with usps especially this location in particular. We are an online…read moreretail store & we ship orders out weekly. When we have scheduled pickups & the mail carriers picks up the package, we immediately get a email confirming our scheduled packages has been picked up. Lately our packages are getting picked up but we are not receiving our email confirmation when usps picks up the package & then neither you or your customer can track the package while the status stays "awaiting collection" which is completely ridiculous & absolutely unacceptable. This affects our store in more than one way negatively costing now & later. I'd appreciate if you guys can speak to your male scheduled Pickup carriers to actually do their job and scan the package when picking it up otherwise don't work at USPS!!!! you should not be picking up packages and not scanning so the customer can track it. That's part of what they paid you guys for. Top it off when you call the phone number here they won't speak to you unless they have a tracking number which you paid them for only to give you an invalid one making it impossible to speak to anyone about how to fix issues they create for you!!!

The amount of times I've had to call up this office for an issue related to damaging my mailbox,…read moremisplacing my mail, or forgetting to provide our key is genuinely stupid. EVERY TIME I call for assistance, nobody is available. I have to work my way through their incompetent AI call center every other month regarding a new issue. Going in person isn't much better due to racist staff as others have already mentioned... My latest issue that's finally driven me to write out a review? Whoever delivered my mail broke our key and instead of reporting it, having my mail delivered directly, or literally any of the other smart options at their disposal, they just left the broken key in our mailbox. I can't access my mail and I'm driving myself ragged trying to get an agent (not the useless AI bot!) on the phone. I've called about 6-8 times by now with no luck. I've submitted a support request, scheduled callbacks, but haven't been able to get anyone on the phone. This is the worst service I've ever received from a post office.

I have a P.O. box set for notification when i get mail. I've updated my provider and it still…read moreDoesn't tell me when I have mail. It notifies me though when I have no mail and even that is inconsistent. Reps at the window can never seem to help me with it.

I arrived at this location around 1:10pm. There's a sign and a Post-it note on the locked door…read more Apparently they were on a break until 1:30. I left because there's no way I wanted to wait for 20 minutes. Sad that USPS has gone down the tubes.

I went on Thursday morning to get stamps, and the post office worker was super nice. She helped me…read morepick out the perfect stamp design for my event. There was no line when I went, but I assume this might be due to the time of day.

Another service horror story. Do they try to hire the rudest people they can find? Thankfully, the…read moreBerkley post office is nearby.

The postal machine is never working or printer paper always out. Can we get these machines working…read moreso don't have to stand in line. A lot of nice people that work at this location and have at least 2 people at windows. Would be great to get more people at window but at least have 2 most places have 1 with 20 people in line.

Worst thing I can see when I buy something online is that they used the USPS. Guaranteed late and…read moreuntraceable. Was waiting for a package all day ve ay that was the scheduled delivery date ( even says it now) but as usual...nothing! When people complain about the inefficiency of government they are the first thing I think of. Stick to shipping letters and leave packages up to the professionals!

Not sure the clerks name but she's very rude, I assumed the first time going there she was having a…read morebad day but as I continued to go she was just rude all the time to everyone. Definitely not a usps store I'll go to again

St. Clair Shores Mi. Post Office. Clerk 7. I made an error on the zip code for Hersey MI. Was…read moretold to get out of line until I had it right. I asked if she had the correct zip on her computer screen, seeing that she knew I was wrong, but she would't give that information to me. I guess she just wanted me to know who is on charge at the Shores Post Office.

July 31, 2024 - Wednesday…read more Review # 484 and Updated Review from 7/16/2017 - 4 years ago I highly recommend this post office whether you live in Shelby Township where it is located or any other city nearby. I've checked in 45 times according to Yelp when I need to mail cards, or packages to relatives and friends in other cities or states. I usually stop on my way to the cemetery when in route to Rochester Hills so it is very convenient for Me. My many photos attached show the reason still to rate 5 stars as in 2017. There are rotating employees working at the 3 counters every time I visit for stamps or mailing packages or envelopes. They are efficient and polite and take their time to service my needs. The counters, floors, self serve mailing areas are always clean and clutter free along with stocked mailing supplies! There are handicap access parking spots and a push button to enter the Post Office if you are disabled or if you are carrying packages to mail. In the lobby are post office boxes to rent for a fee and with key accessible. This location assists for passports and pick up of your held mail ftom vacation and large packages too. This location is at 7755 22 Mile Rd., Shelby Township, 48317 Phone: (800) 275-8777 Hours: Monday - Friday 8:30 AM to 6:00 PM Saturday 8:30 AM to 2:00 PM Sunday - Closed They also have a Drive -Up Mail Box for speedy drop in which is helpful due to weather conditions in Michigan! :-) Happy & Pleased To Review this Location Again With 5 Stars! SpecialK - Karen

Every time I go to this post office after hours, the dropbox is always full. Two days in a row now…read moreI have attempted to drop off a package and I just don't understand why they don't get a bigger dropbox or have someone monitoring it better. Lately they're always out of the express and priority mail large envelopes. So disappointing!

The self serve area is supposed to be open until 6:30. Today I arrived at 6 o'clock and the door…read morewas locked with no one inside. It is a half hour drive here to my post office box. They are supposed to have the self serve lobby open until 6:30! Shouldn't t lock up before their open time!

Only a half mile from the IdentiGO on office for my pre-TSA processing today…read more Stopped by to grab a book of stamps to send out the last remaining Christmas cards without stamps on them. Bought a book of 20 for some extras. Parking is a bad set up, if you park along the building, your only walking path is the driveway. It's a very small post office inside. Not the warmest or friendliest of staff here at all. 20 stamps for $11.60.

Pretty sad. Undelivered mail, returned a pre- addressed envelope to Troy Treasury office for Winter…read moreTaxes as "undeliverable" unknown addressee. Sent a check to son in law in Florida two weeks ago. Still not received. Not the first time. Had to put a "Stop Payment" on the last one. Not trusting the post office. Gonna do everything by on line and other payment options.

Thank you privatization. The pro about this location is that it's opened until 9pm on week nights…read more The con? It's a subcontracted joint that's inside a gas station so the guy behind the desk is the same guy who works the gas station register and the same guy who takes inventory. Go somewhere else if you're short on time. We were there for 20 minutes with no line but with anyone trailing in the gas station to buy a coke or pack of cigarettes, he'd need to go and work that register...which makes sense I guess since the usps is only their side business but by the end of the wait the clerk said that the scale wasn't working and so we'd have to take our boxes to another location. What a waste of time.