This is the WORST postal service there is!!! I placed an order and had it shipped to my home in FL…read more My package has been sitting at this facility for over a week. Hasn't been checked in nor accepted. I've tried calling but they don't have a direct number listed. Called the 1800number and they can't tell me nothing more than what I already see. IT'S NOT MOVING. I understand this is a pandemic we are going through but customer service is still a MUST. If you don't have people in there to work, I know LOTS looking for a job. They can start TODAY! This doesn't make sense. I've had other packages come from Detroit and have already arrived and was ordered the same way, same place, on the same day. Please send my package Asap.

This is the best USPS location that I've ever been too! Once you've been to the Center Line…read morelocation it's easy to have a better experience at any other office period! The Warren one on Mound always have the best employees and the supplies are well stocked and the whole place is clean as a whistle!

Higher office personnel who will actually return a phone call to a customer and work with them…read morerather than making an excuses for a carrier who's decided she's entitled not doing her job. I've never heard of a male carrier scared of dogs so I won't deliver mail to a house with a door open because they have dogs in a secured house.

The self serve area is supposed to be open until 6:30. Today I arrived at 6 o'clock and the door…read morewas locked with no one inside. It is a half hour drive here to my post office box. They are supposed to have the self serve lobby open until 6:30! Shouldn't t lock up before their open time!

Only a half mile from the IdentiGO on office for my pre-TSA processing today…read more Stopped by to grab a book of stamps to send out the last remaining Christmas cards without stamps on them. Bought a book of 20 for some extras. Parking is a bad set up, if you park along the building, your only walking path is the driveway. It's a very small post office inside. Not the warmest or friendliest of staff here at all. 20 stamps for $11.60.

The lady workers are all very nice and helpful. Sometime the line is long but they are efficient…read more Thanks for all your help ladies!

I'm sad to see all these negative reviews. I've been going to this post office for the past two…read moreyears, and the women behind the counter have always been very pleasant, cheerful and helpful. The location and hours are convenient for me. Sometimes the lines lag, but that's typical of any post office, especially during rush seasons.

Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed…read moreto ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper. While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution. This visit made today's errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.

Kimberly does a wonderful job. She held the whole place down today. She is efficient and good at…read morewhat she does. Thank you so much!

I went on Thursday morning to get stamps, and the post office worker was super nice. She helped me…read morepick out the perfect stamp design for my event. There was no line when I went, but I assume this might be due to the time of day.

Another service horror story. Do they try to hire the rudest people they can find? Thankfully, the…read moreBerkley post office is nearby.

Excellent service from Ms. Smith. We were able to complete our application for passports. Able to…read moreget our pictures taken too.

i live on Kelly between Stephens and Ten Mile. Our mailman Ron was reassigned to another route and…read morethe people delivering now are not doing such a good job. I am getting a lot of crap in my mail and none of my bills or notices like I used to get. I have even received mail that does not belong to me. I am wondering if my mail is being delivered to someone else. Bring Ron back.

Horrible employees. I try to stay apolitical, but I'm starting to think there's something behind…read morethis anti-diversity hire movement. If you're too lazy to work, then don't get a job. Don't take it out on customers that just want to mail things through the postal service. If you go to the Ferndale Post Office expecting ANY kind of help from the employees there, you can FORGET IT. I recommend you go to Royal Oak.

Tried sending a package twice in the same day and nobody was there. I came at noon and there was a…read moresign "on a break, will return in 15 minutes" so I waited 30 minutes for someone to come and nobody did. I drove back at 4pm today to send the same package and again nobody is here.

In addition to a bad experience, I came home to discover I wasn't given all of the stamps that I…read morepaid for! Poor customer service. Went to mail my tax form and buy stamps. 2 women behind desk, one stood close to the other as if in training. I said I wanted to weigh my item to see how much postage would be and woman tapped with her long fingernail, several times on the metal weigh machine. OK, no verbal notice - no problem. I put my envelope on the meter and she rattles off at the speed of a crappy rapper to hit this then that when prompted - on what machine? I glance around and see the screen that I'm supposed to hit this or that. Never was I asked if I want to insure my document. I then say I'd like to buy stamps and she says "one or two packs" - I said I wanted to see what were the stamps so I could select the sheets she points in the direction where the selected stamps are out. I select 3 sheets. My total came to $52.83 ; I had her a $100 bill and she says, 'we can't take that' - I'm like, what! Finally she says they don't have the change. Again, I'm like what! The United States Post office doesn't have $48.00 in change! I was forced to use my debit card. It ticked me off. Overall, it felt like hurry up and get the heck out of here. Little effort was put into talking, explaining, communicating with another human. I left feeling riled up, which believe it or not, isn't my norm.

It sometimes takes over 3 days for the tracking to update when I drop off a package here. This is…read morean issue as a seller because it looks like I didn't ship the order. The drop box has been "out of order" for over 5 years. I noticed the out of order sign when I first visited this location a year ago. There are also reviews with pictures that are 2-5+ years old with the exact same out of order sign. How does it take over 5 years to fix a drop box? I think they just don't want anyone to use it. When I asked them if they'll fix the drop it, they told me to go to a different location to use a drop box.

The employees are always fast, knowledgeable, and friendly at the Fraser post office.read more

The Roseville post office, which I love, is apparently also becoming the favorite of other people…read more It's not unusual to go in there and see gigantic lines. That was the case today, so I decided to try a different post office. Fraser post office to the rescue! They are tiny, and out-of-the-way, which really helps in this particular case. And, the lady behind the counter could not have been more friendly. She had no problem scanning the 18 packages I brought in, and we had a nice conversation as she did so. I think I may have found a new favorite post office.