Nice, newer facility as I had not been to this location before. Made an online appointment for my…read moremom to get her passport and although it was an easy and smooth process, I felt the employee that assisted us was irritated and was not happy to process the application. Even with the interaction with the other employee, she was somewhat abrasive. It wasn't until the end of the transaction that she kinda lightened up and was nicer to us. Had she not been, I would have given this PO a one star rating!

Terrible customer service here. Pretty sure they unplugged their phone so they don't have to answer…read morecalls as well.

Always fast and friendly. Hardly a wait. Open on Saturday's which is a great help. Has nice boxing…read moreup station with tape.

Super nice and helpful staff. Packages delivered on time. Highly recommend this placeread more

Had never been to this PO before and I absolutely loved it! Big, plenty of parking, and nice…read moreemployees.

Love this store! They always do an excellent job in the UPEX and Jewelry sides. I ship often to my…read morechildren/grandchildren in CA and ID. Recent packages this week were handled promptly even though one needed to be packaged. They arrived already. Will be back with 3 more packages on Monday. Keep up the great Customer Service!

I'd give this ZERO stars if I could. I had this business package a little plastic midi keyboard…read moreweighing approximately 6 pounds, sent from Los Alamos NM to Ellensburg Wa. They charged me ONE HUNDRED AND FIFTY DOLLARS! Some bull crap excuse about the box size (maybe 3 ft by 14 inches?). The second excuse was that is was being shipped to Washington? WTF? It's not like it was going to Japan, or somewhere across the world! I would have backed out, but they had already bubble wrapped it, with tape. DO NOT GO THERE!!!

I just tried to drop off a package at the post office at 4:40, the mailbox sign said it was open…read moretill five, so I knocked on the door and said I need to mail his package and the box is supposed to be open till five, and the very rude man on the other side of the door, said I can't help you. I said, the box should be open till five and I need to mail this package, to which he replied, go to the other post office. I knocked several more times, and he just ignored me. This person should not be working here. The least he could've done was to open the door and take my packages--if he didn't want to unlock the box that he closed early. This is the person working the afternoon shift on Monday, December 11.

I thought I had left an envelope in the Post Office. I asked Dmitri if he had seen it. (He denied…read morehe was Dmitri btw). I received no help and was threatened with his calling Security when I insisted on speaking with Jackie. He escalated the whole exchange. He watched me waiting for Security knowing he had lied about calling them. Insulted me some more. He has exhibited the most discourteous, disgraceful behavior I ever experienced at a Post Office. If he ever gives you trouble report him to Andre the manager at the Main Post Office and he will handle the issue. I also reported him to the USPS Consumer and Industry Contact Office. He definitely should not be allowed to interact with the public and I will do my best to make this happen.

It's a huge post office, but way under staffed. I was there at ten in the morning on a Wednesday…read moreand the line was already about twenty people deep with only one person working the counter. I turned around and left and went to the post office by the old courthouse downtown where I was in and out in no time at all.

If I could leave a 0 star I would. This postal service does not give customer service at all! I…read moremailed a package to my son and it has been sent back and forth from this facility to Albuquerque distribution center six times. It was processed to return to sender on December 20 but it has been back-and-forth back-and-forth back-and-forth. I tried to call this post office and they hung up on me immediately they did not answer. They just picked up the phone and hung it up, bad customer service. They do not pay attention to the address or mark the packages correctly or do their jobs correctly. UPS had no problem getting a package to my son. This USPS has been nothing but trouble! PAY ATTENTION TO YOUR JOB!!!

This was my home post office for many years as my parents had a postal box here. Dropped by to…read moremail a letter and some things never change lol. I didn't check to see if the lobby was open (early morning prior to opening) as I just mailed a letter in the outgoing mailbox. I've never had an issue here.

I've lived in the middle of nowhere where you can't access fresh food and I've never in my life had…read morea worst post offic, nowhere else in the country will you find worse service

I have Always had WONDERFUL experiences with our downtown Postal clerks and have stated so. I wish…read moreI could remember all their names, but Today was KEN, gentleman extraordinaire. He was polite, efficient and clearly knew how to help me the best, Thank You, Ken for being part of our PO giving me the assistance that I needed. God Bless you & yours, MCH, former Host/Floor Mgr. of Clint Eastwood PBH, former Head Pro/GM for Pebble Beach

Came to this post office to mail Valentine's Day cards and was told by the post office employee…read morethat they didn't know how many stamps I should use. I mail cards at least once a month and I have never been told that the amount of stamps could not be determined. Deeply disappointed by the interaction and the lack of knowledge and customer service.

I ship all my packages FedEx Ground or FedEx Express. James IA always helpful when I arrive with a…read morepackage too big or too heavy for me to carry. On the occasions when I use his packing service, he always listens to my requirements and does a professional packaging job. We are lucky to have such great customer service in Los Alamos

Great local business with 9 cent copies. Not sure how they make money but no complaints from me…read more Will definitely be back.