This was my home post office for many years as my parents had a postal box here. Dropped by to…read moremail a letter and some things never change lol. I didn't check to see if the lobby was open (early morning prior to opening) as I just mailed a letter in the outgoing mailbox. I've never had an issue here.

I've lived in the middle of nowhere where you can't access fresh food and I've never in my life had…read morea worst post offic, nowhere else in the country will you find worse service

Had never been to this PO before and I absolutely loved it! Big, plenty of parking, and nice…read moreemployees.

Nice, newer facility as I had not been to this location before. Made an online appointment for my…read moremom to get her passport and although it was an easy and smooth process, I felt the employee that assisted us was irritated and was not happy to process the application. Even with the interaction with the other employee, she was somewhat abrasive. It wasn't until the end of the transaction that she kinda lightened up and was nicer to us. Had she not been, I would have given this PO a one star rating!

Terrible customer service here. Pretty sure they unplugged their phone so they don't have to answer…read morecalls as well.

The lady who works there named Annette M. Needs to take a class I'm customer service! She is Very…read moreRude. I asked for a package today and if looks could kill, I would've been dead. Do not appreciate this kind of Attitude

Horrible customer service from the "postmaster" Annette Maestas. She is very rude and…read moreunprofessional. Every single time a package has been delivered there for me, she tells me it wasnt. Yet when I am assisted by the other girl that works there, she brings it out to me with no problems. I even opened a box there in Hope's that this would avoid any issues with her. It didnt work.

This is the hub of Medanales. In fact it is the only thing happening in our little village. We have…read morea community center we're pretty much locked out of, and a rural neighborhood with herds of roving livestock on the county roads. The postmaster is our source of information.

This is the worst Post Office It is always dirty in the…read morelobby. There are two employees that are always rude. I decided to never return and today I had to and I was reminded why. At least they are consistent.

I was worried that a bent up envelope would have issues in the sorting machine, so I made a special…read moretrip there to ask the lady at the otherwise unoccupied counter if she would slip it into the PO box for me -- already stamped and everything. But she refused because she wanted every envelope to be counted because, "That's how post offices get shut down." Well the joke is on her because this interaction spurred me to find a new way to pay this bill -- and I will be cutting the USPS out of it. For this SINGLE envelope "not being counted" in Albuqurque, she's lost out on 1 envelope per month for the next 4 or so years... So not a lot, but it's more than this single envelope that I was worried about.

It's a huge post office, but way under staffed. I was there at ten in the morning on a Wednesday…read moreand the line was already about twenty people deep with only one person working the counter. I turned around and left and went to the post office by the old courthouse downtown where I was in and out in no time at all.

If I could leave a 0 star I would. This postal service does not give customer service at all! I…read moremailed a package to my son and it has been sent back and forth from this facility to Albuquerque distribution center six times. It was processed to return to sender on December 20 but it has been back-and-forth back-and-forth back-and-forth. I tried to call this post office and they hung up on me immediately they did not answer. They just picked up the phone and hung it up, bad customer service. They do not pay attention to the address or mark the packages correctly or do their jobs correctly. UPS had no problem getting a package to my son. This USPS has been nothing but trouble! PAY ATTENTION TO YOUR JOB!!!

I ordered 2 items from Macy's for my wife's birthday to be delivered to Taos NM. We were staying…read morethere for a week. For some reason the post office said it was an undeliverable address. This was the exact description of the tracking info Latest Update Your item could not be delivered to the intended recipient or returned to sender. It has been disposed of by USPS. Someone at the time share we staying suggested going to USPS depot in Taos to get the packages. Why couldn't USPS have the told us to do that instead of saying they were disposed by USPS? They're system is so screwed up. What kind of customer service is that?

Look for JUSTIN here. He is a professional and kind postal worker. I'm…read more I do not hear from him: "I'm sure we've told you this before." "That's OBVIOUSLY not my keypad." Nor does he interrupt me when I am speaking. I'm so glad you are here (every day but Wednesday when he is at the Bertha location).

We spent 2 weeks in Taos from Philadelphia, and over that time accumulated a lot of souvenirs. All…read moreof them were handmade and many one of a kind. Although the retail value of all was probably about $300, the sentimental value to us is priceless. On a friends recommendation we went to Taos Crating to have them sent back home to us. On December 17th, as they were dealing with holiday volume, the employees at Taos Crating listened to our needs, desires, and concerns and within 24 hours, packed our purchases securely and efficiently and sent them via UPS. The package arrived in mint condition with absolutely not a thing broken or even moved!! We are overjoyed that I listened to our friend and shopped local instead of the UPS Store! I highly recommend you use them for your next shipment!

I live in Los Angeles, CA but had to arrange shipment of a package from Taos to my home using my…read moreFedEx account number This entailed having to complete all the forms myself, then forward them to Russ at Taos Crating. He was very obliging and handled the matter professionally even though he probably didn't make any money on the transaction.