Needed to return an Amazon pkg and this was the most convenient location en route to Albuquerque…read more Upon arriving, some employee was standing at the door shouting at me upon getting out that it was being remodeled and to go to another location. Like, really? Couldn't you post a sign out or post it online that you are temporarily closed??? It was also a little difficult to find as it is tucked away in the back.

I was in and out of here in no time. There were a couple of people in line in front of me, but…read morethere were two girls working the counter so the line moved right along. The UPS guy was there picking up packages and it looked like he was about to leave but he stuck around when he heard me say I needed mine to go out ASAP.

I prefer to leave positive reviews for places, but sometimes an experience is bad enough that I…read morefeel obligated to warn others. I paid this UPS Store over $200 JUST for packaging four car wheels (over $50 per wheel). This did NOT include shipping -- I provided the labels separately. These were shipped as four separate shipments (one wheel per box) and every single wheel arrived damaged. When you are paying $50+ per wheel for what is ultimately cardboard and packing materials, the expectation is that you are paying for the store's expertise and professional judgment in packaging expensive, heavy items so they actually arrive safely and undamaged. I specifically chose to pay professionals because I wanted them packaged correctly and safely. I even called ahead to discuss box size and was told extra room would be left for bubble wrap, padding, and protective material to keep the wheels immobilized. Instead, the extra space was left empty. The wheels arrived sliding around inside oversized boxes with only a couple of lightweight packing pillows that did absolutely nothing to secure heavy metal wheels. There was no meaningful foam, Styrofoam, rigid protection, or face protection, which is especially frustrating because the wheel faces (the most exposed surface) are exactly what suffered the worst damage. Afterward, I spoke with the manager, Joseph, who was polite and acknowledged the wheels had been poorly packaged. He specifically told me the store should have offered a more robust packaging option, which I absolutely would have paid for had it been offered. He also told me he intended to refund the packaging charges but said he needed ownership approval and was confident it would be approved. The next day, ownership refused. I was then told to pursue a UPS insurance claim -- despite the store acknowledging the damage resulted from inadequate packaging. UPS reviews packaging as part of any claim, leaving me in the frustrating position of being expected to pursue reimbursement for damage the store itself acknowledged resulted from how the items were packed. I remained polite and patient over multiple calls and gave the store every opportunity to make this right. Unfortunately, after they refused to even refund the packaging charges, I was left to pursue other avenues. See the photos and judge for yourself how a heavy wheel would fare bouncing around in a box with that much empty space and so little protection. If you are shipping anything valuable, fragile, or heavy, I would think very carefully before trusting this location to package it.

This place does not offer full service and should be updated to say that online. What a waste of…read moretime coming here for no reason. It's so tacky to only have hand written signs all over the window saying they are closed and only let people who have po boxes access it. You can only pickup, you cannot drop off. Such a total inconvenience. Please be aware this is not a full service site!!!!

I b3en going here for years and Adam the owner is Amazing! Always so nice n friendly n very good…read moreprices!!

This amazing business offers a lot of great services-shipping, mail boxes, auto insurance and…read morecopying. The owner Adam is one of the nicest, smartest people I have encountered. He is always cheerful and hard working and he does whatever he can to help his customers.When he could not help-he referred me to someone who could . Very great experience.

After having a bad experience at the St Francis location since they were closed, I did not want to…read morego to the Guadalupe St location since it was inconvenient for us as we were heading to Albuquerque. There was a couple of people ahead of me in line so there was a little bit of a wait but not bad at all. The employee who helped me was very efficient and my return only took a min or two. The parking lot is a little congested and it is tucked away in a lil corner of a strip mall so hard to see.

Update to my earlier review: I was told on the phone that I could come in on Saturday, 04/18 for a…read morerefund. Came in on Saturday, stood in line for a while, and when it was finally my turn, not one of the 3 employees working had the skills necessary to process a refund. Could I come back next week? NEVER again...

Love this place no line ever and way faster and cheaper the UPS FEDX or any mailing service and, IF…read moreYOU need the package back it's not lost at fed x and you can actually go back and get it simple. When you do that with fed x they will never return your package bc it's been "shipped" but lovely women and super respectful or my dad who can't talk (throat surgery) has the respect to slow down and try to understand him and if not - she doesn't snap and get mad at him she just asks politely to write it down so this women is a blessing I will only use her for the rest of my life wonderful thank you!

I've always had wonderful service here at Beyond Mail and Print. It's now under new ownership and…read moreservice is still superb! I had some weird requests for some printables for an upcoming birthday party. Tiffany was able to work her magic and exceeded my expectations for the decor. It was not a bad price at all. Very reasonable for all the work she did. This place does absolutely everything you need. I was even able to get my certified mail sent out from here. This is a small hidden local business that definitely deserves more foot traffic. I'll always recommend them to anyone with printing/mailing/packing/novelty needs.

Gonna give this Mom 'n Pop shop all five stars after I signed up for a box recently and dealt with…read morethe Mom side of the team. Super friendly service, bright happy personality, very cordial, welcoming, & engaging. She was very conscientious while informing & educating me on how their processes work, what to expect when/where/how after packages for me arrive at their facility, and how to have mail addressed so I will get it. I've had boxes previously with national chain outfits and this little Rio Rancho spot outshines them all in aces. And as someone who leads with his stomach, the availability of the Philippine foodstuffs & goodies on the shelves is a nice bonus.

Very kind & helpful people. Picked up my Wish order from here very quickly. They also sell many…read moreFilipino goods here! Saw some yummy Filipino products on the shelves I'd like to try.