Nice, newer facility as I had not been to this location before. Made an online appointment for my mom to get her passport and although it was an easy and smooth process, I felt the employee that assisted us was irritated and was not happy to process the application. Even with the interaction with the other employee, she was somewhat abrasive. It wasn't until the end of the transaction that she kinda lightened up and was nicer to us. Had she not been, I would have given this PO a one star rating! read more