I don't have a problem with the post office staff at all; they are friendly and polite and nice to…read morework with. I have a problem with our new carrier for Middlefield Estates. I have asked her at least 3 times to ring the doorbell when we have packages, because some are vitamins and sometimes food. She also leaves packages in my garage when the door is open, I have found packages on my garbage can, on the floor near my garbage can and on top of my car. She only has to walk another 20 steps to my front door AND RING THE DOORBELL. I would like our previous carrier Kitty to come back to this route, apparently, she had it for 20 years and she was very good, we all know her and like her. Please remember many people who live in this retirement community are in their 70s, 80s, and even 90s.

I have had a post office box in Cottage Grove for decades because criminals thought stealing mail…read morewas cool. I have been so impressed with all of the current staff in Cottage Grove. The delivery people I encounter are hustling, but not too busy to say good morning. There are three at the counter that I interact with fairly regularly; the tall funny man who teases that he is charging you when he's not, the kind woman who checks to see how heavy my packages are because she knows that I'm walking, and the impressive woman who has all of our faces and post office boxes memorized and greets you by name. I saw that there were only two reviews and felt that they definitely did not represent my experience. I want to thank all of these community workers for delivering our mail with a smile despite the frustrations that come with every job.

I have post people throwing things over my fence, I was told a 50 pound bag of dog food was…read moredelivered to the mailbox which it wasn't along with a bunch of other things that were marked delivered by USPS that weren't delivered! The latest disappointment is the fact that I got a delivery on Saturday and the post person decided to send it back to sender without even approaching me! I called and was told that they're gonna look into it and call me back and of course they didn't because every time I called them with an issue they say they're gonna call me back and they never do! I give gifts every year and yet I am treated poorly! Some of the laziest meal people I have ever encountered. There are only two decent delivery people out of that post office and unfortunately they're gonna be held accountable for the mistakes of their coworkers and not get gifts this year!!!!!

These guys & gals get a lot of flak & do NOT deserve it! They've been there every time we've come…read morein: they help us, joke with us & get our business done. Sometimes they get it wrong, but they are not perfect & they work hard to get it corrected. Now, when it comes to passports, it's a pain, expensive & not the USPS' fault!! As of this moment, in time & date: - yes, you DO have to make an appointment, call or online, get a date/time, get the confirmation # and show up with the right stuff (oh, and on time!) - Veneta post office DOES take passport pictures - Veneta post office WILL make copies of your docs - Veneta post office DOES have all the forms you'll need SO -BE prepared, kind, thoughtful & respectful. Don't forget that many women & men at the USPS are Vets. Thank them for their service. And remember their Commander & Chief may be a raving lunatic, but they understand the chain of command and understand the service they provide.

Mail with addy clearly displayed got caught in some "loop" that lasted over a month! Had to get…read morere-packaged, re-mailed. Wth!?????

Everything. Service, kindness to customers, personnel. That's about the brunt of it. Jug jug g h hv…read morevvvhgbvvhvvbhj

The Willamette Street post office has really great staff - friendly and efficient. What more can we…read moreask?

Pleasant and helpful are a few words that come to mind plus 24 hour kiosk make this a perfect post…read moreoffice

I live in a complex where the mailboxes are centralized in one accessible to all mail room with…read morelocking mailboxes. When there is a package, another key to a larger mailbox on site is supposed to be left in the mailbox. I've been keeping track. Of my last twenty-five packages, fifteen have either not been in my mailbox when the US PO tracking system shows they have already been delivered. Many packages, or the key to the larger mailbox, mysteriously show up in my mailbox days later. Some never do! Complaints to the River Road Post Office in Eugene, Oregon are treated rather breezily and not taken seriously. PLEASE EXPLAIN TO ME WHY THEIR BAND OF IDIOTS CAN'T SIMPLY GET THE PACKAGE OR A KEY IN THE RIGHT MAILBOX? THERE ARE ABOUT FIFTY BOXES, ALL CLEARLY NUMBERED AND REACHABLE. DO NOT BLAME THE CORONA VIRUS. THIS HAS BEEN GOING ON FOR THE THREE YEARS I'VE LIVED HERE. COMPLAINTS DO NOT RESULT IN BETTER SERVICE.

After having two big pot holes in the driveways, they finally fixed them. Front is weed city with…read morescrubs that look third world along with a dead tree on the north side of the property! Facility is generally clean. I constantly get somebody else's Mail who has a PO Box two numbers from mine. Constantly!! They usually have one or two people at the front desk, so showing up at the wrong time can mean one heck of a wait. This is fairly sad as I can remember when they built this post office new.

I stopped here today to drop off a package and buy some stamps. I had already paid for the label…read moreand just needed to print it, which I used the self-service kiosk for. The process was quick and easy. I then got in line to drop off my package and get some stamps. There were four people in front of me and two people working the desk, so the line moved pretty quickly. The employee I worked with was nice and fast. She took my package and got me the five sheets of stamps that I needed. The parking lot for this post office is huge, so you should never have issues finding a spot. I went around 10am and it was pretty empty, which surprised me given it's the holiday season. A lot of the reviews here are for general mail service - people complaining about their delivery or the mail carriers themselves. Y'all realize they aren't necessarily coming from this specific post office right?? Most of them are dispatched by the River Rd post office because that's the main hub for Eugene. This post office itself is good. The employees are nice and do their jobs well. The space is clean. There is ample parking. I will be using this post office for any and all shipping needs in the future.

I've always had relatively a good experience at this local post office. There's a few workers in…read moreparticular that are extremely helpful. Also, they try to be as quick as possible and as helpful and friendly as they can be definitely better than other post offices in the area especially compared to Eugene

I went to the post office today to find out why my property tax was returned to Lane county for "…read moredesertion". House deserted. I have lived at the same address for 41 years. I spoke with Mike,who is always helpful. He said the supervisor would call me. I stayed home all day and guess what? No call. Is this why USPS has a bad reputation???

Just moved to Eugene and had to go to the Post Office on 33rd Avenue to pick up a parcel. When…read morelooking for directions came across the yelp reviews and most were pretty horrible. I went expecting an ordeal, wow was I surprised! Big airy post office with a very large lobby for PO boxes and commerce. Great counter, not a lot of people in line, happy smiling counter staff who quickly found my package. Lots of laughter and smiles, GREAT experience! Thank you USPS you deserve kudos, its easy to critique but you do a fabulous job of getting mail to the 350 million plus people who live in the US, many in tiny isolated communities and towns.

Rude, don't answer the phone and it's impossible to speak to anyone. What would improve the post…read moreoffice would be to have it well managed by someone not in the trump administration

Went in for notary service. In and out in less than five minutes…read more UPS just lost a long time customer.

I first visited this Goin' Postal location in 2019 when I needed to fax some documents. I was…read moreimpressed with their excellent customer service, and the wide variety of services they offer here. I've been a fairly regular customer ever since. Earlier this year (2025) I opened up a private mailbox with them, and now I visit more frequently. The staff are incredible. They are always friendly, efficient, and quick to answer any questions. I also appreciate that this location sells merchandise from local small business, such as handmade soaps that I like to buy. For whomever it may concern, the parking here is great, and there is a drive-thru available. A covered bike rack is nearby as well, and the suite is accessible by wheelchair.