They are incredibly unhelpful. I send packages and some go missing. Asking them to help is like…read moretalking to a wall. Their tracking is useless. However the people are generally very nice though the woman who works the window at the Tannersville PA office is consistently rude, abrasive and couldn't be let helpfully.

Lousy customer service, especially by the older woman working in the early mornings…read more I will avoid this branch if it all possible, and I would advise you to do the same if you want to avoid the headache!

This post office branch has such a great group of people working there. Anne was helpful,…read morerespectful, and knowledgeable. Very efficient. They were close to closing but they were fast and efficient. Excellent service. There's a lot of parking in a lot. Clean, organized, friendly.

This Post Office has the nicest employees working there. They know their job and are extremely…read morehelpful. I had to send my husbands medicine to him and I needed help with how to get it to him as fast as possible and they really understood what I needed and helped me. I recommend this Post Office highly!

I really like this post office, it's small but mighty and the closest to my house. The staff are…read morealways pleasant and regardless of how long the line is they give you their undivided attention. They offer all the services the larger post office does and also sell cards, boxes, mailers, etc. On the negative....street parking is limited and usually full. The lobby is small and cluttered, and there's always a line. This location is hoppin' but the staff are always upbeat, even under pressure.

Best post office I have ever been too. First there was Paul and Carmen that gave great service. Now…read moreit's Janine, Jackie, and Chas.

I've only had positive experiences at this post office! The staff is friendly and efficient.read more

Once again package shoved into the box - so full I could barely get it out. Such a shame- I think…read morethey are doing it to be spiteful. I asked them to please not shove things in to the point of damaging them. They got snippy with me so I said thank you and good by. In my opinion they are adult bullies. They don't care about other people's property and purchases if they aren't going to take care in delivering. No wonder the postal service is going bankrupt. I wouldn't use them at all if I had the choice. Also, they deliver on Sundays and holidays - how much sense does that make financially. I give up! Pathetic!

Terrible service. The local post person thinks he's "funny" but instead he's rude and not courteous…read moreto the customer. He essentially said when I questioned his attitude , he responded by saying "do you want me to help you or not." And you wonder why the Post Office has image problems.

Super friendly staff. They know everyone in this little…read moretown. They have everything you need to get your packages shipped. Stamps...etc

Call it cliché, but this is one of those small places with a big heart. My experience here is…read morealways been pleasant and the people who work here have been nothing but helpful and courteous.

I called before driving here to ask if they could rebind my music books with spiral binding. They…read moreassured me they could and told me the cost. I then immediately drove there, when I got there (about 8 minutes later) they told me they couldn't rebind the books because their big cutter didn't work. Firstly that's a pretty important item to be out of commission at a copy shop, but secondly, that was the whole point of calling first was to make sure they could do it!

I needed to have a box of books shipped from Amazon to the Lancaster area for a meet-the-author…read moreevent. I called the store BEFORE placing the order to confirm that they would receive it. The man I spoke with assured me that they could receive it and there would be a $5 charge for holding it. So, I placed the order and had it shipped to this store. The package was delivered by Amazon to the store on September 8. I got the notification from Amazon that it was delivered, and I called the store to say I was coming to get it. The woman I spoke with said they didn't have it. I told her I had verification from Amazon that they had delivered it. "The driver came in and dropped it on the counter, but I followed him out and gave it back to him." Why? I asked "We don't accept packages from Amazon." So.....the first person I spoke to lied, and the second person went OUT OF HER WAY to REFUSE the package. This is utter stupidity. All they had to do was hold onto the packages (it turned out to be two packages) for a couple of hours and they would have made $10 for doing nothing more than hold the packages for a couple of hours. Amazon would not allow me to pick up the packages from their location. So, thanks to this UPS Store I had no books for my book signing and lost hundred of dollars in sales. Steer clear!