I dropped off a package to return. Very nice guy took care of me and was very professional.read more

I have gotten excellent service, expertise and friendliness at each of my visits to Fedex…read moreFruitville Pike, but today Nathan went above and beyond, helping me with an important print project, my daughter's wedding invitations. He was amenable to using paper that I brought in and courteously cut my invitations to the correct size. Nathan also suggested ways I could save money on my project. As new customers entered the store, he promptly and cheerfully greeted each one and expertly handled their requests. After my experience today, Fedex Fruitville Pike will be my go-to for all my printing needs.

Was charged an astronomical price to have a coat shipped UPS Ground from the UPS store to Bozeman,…read moreMontana. The box dims were 24*16*13 and weighed 12lbs. I was charged $142.00!!!! The box had a layer of bubble on the bottom and one that came up the sides and coat was folded in half and stuffed in a bag. There was no reason for it to cost what it did. It would have been one thing if the dims were more than what they were, or if the packing was better, or if I had requested insurance, but it wasn't. I even requested them not to insure it. Not impressed at all.

this location is less than a 7 min walk from instead of going over to the one on Lititz Pike. Every…read moretime we go in the people are very nice and helped with everything we needed. I had a package going to my brother and the assured me it would be there the next day and it arrived as they said. My partner had over 200 papers to be printed and they where very helpful with getting done. the prices where no different from the other locations.

I've used PCA for some years. Speaking from experience they are a terrible company to work with…read more They always over promise and under deliver. Their quality is very inconsistent. But the worst part of all was when I decided to stock up and place a really large order, my sales rep made a mistake and they sent me double what I ordered. Then they refused to take it back. I then offered to pay for half of the order to try and work with them but they also refused that. I really didn't feel like I was liable for this order and they then sent it to a collection agency for their own mistake. I tried calling them but they just kept hanging up on me refusing to work this out after they found out who was calling. Very upsetting and unprofessional.

PCA is a national company headquarted in Lake Forest, IL that makes packaging and displays for…read moreplaces like grocery stores. Generally not open to the public, its more of a biz to biz company. However PCA has donated things like the sertoma chicken bbq boxes and stock sheets for schools and the 4H club plays. Located at the corner of Dillerville rd and fruitville pike.

I called before driving here to ask if they could rebind my music books with spiral binding. They…read moreassured me they could and told me the cost. I then immediately drove there, when I got there (about 8 minutes later) they told me they couldn't rebind the books because their big cutter didn't work. Firstly that's a pretty important item to be out of commission at a copy shop, but secondly, that was the whole point of calling first was to make sure they could do it!

I needed to have a box of books shipped from Amazon to the Lancaster area for a meet-the-author…read moreevent. I called the store BEFORE placing the order to confirm that they would receive it. The man I spoke with assured me that they could receive it and there would be a $5 charge for holding it. So, I placed the order and had it shipped to this store. The package was delivered by Amazon to the store on September 8. I got the notification from Amazon that it was delivered, and I called the store to say I was coming to get it. The woman I spoke with said they didn't have it. I told her I had verification from Amazon that they had delivered it. "The driver came in and dropped it on the counter, but I followed him out and gave it back to him." Why? I asked "We don't accept packages from Amazon." So.....the first person I spoke to lied, and the second person went OUT OF HER WAY to REFUSE the package. This is utter stupidity. All they had to do was hold onto the packages (it turned out to be two packages) for a couple of hours and they would have made $10 for doing nothing more than hold the packages for a couple of hours. Amazon would not allow me to pick up the packages from their location. So, thanks to this UPS Store I had no books for my book signing and lost hundred of dollars in sales. Steer clear!

Self service copies, streaky, terrible quality 50¢ for one piece of paper. Double sided. Absolute…read moregreed. Looking for help? Nope. Good lucky finding anyone. Because paying people wouldn't fit into the corporate scheme. Never again.

My wife and I have been very loyal customers of Staples on Lincoln Hwy east, Lancaster, PA for…read moreover 8 years! We use it for our Company and personal marketing, shipping and retail shopping. All the years that we've been coming in we have never had one problem, we usually come in 2-3 times per week. We have always had a pleasant experience. Today that changed! We witnessed the most unprofessional conduct from a clerk, and the manager on the same day! It was appalling! My wife was looking for plastic boxes for our trade shows. I called the store before she left to verify they had the boxes we chose from their website in stock. Usually when I call, the employees are very helpful. Today when I called I spoke with a man, he asked me if my computer told me if the store had any in stock. It did not. I felt like he was lazy and attempting to put me off. I persisted and he confirmed they had several in stock. My wife went to the store and was unable to find the sizes we needed. She asked one male employee where she could find them. I was on the phone with her on speaker and could hear everything. He told her to ask another employee. She told me he was on the phone on his Apple watch. She asked a clerk named Destiny, I heard her tell my wife the boxes were on a shelf and that she was too busy. She said "you'll have to come back later." I was in shock! She said it in a very rude and authoritative manner. I said who is this woman? My wife said a rude twenty something clerk. My wife and I are business people. Our time is money. My wife saw a ladder on wheels and climbed up a couple steps to get the two file boxes that she needed herself. This clerk's Destiny yelled at my wife. It was the most pathetic display of unprofessionalism we have ever encountered! It was like a low class mother yelling at her child! My wife is twice her age. My wife told her she didn't appreciate the way she was speaking to her. Destiny told her that customers using the ladder posed a liability risk. My wife understood and apologized. I was in shock as this Destiny continued to yell at my wife and I was in shock when she threatened her. My wife said to her are you threatening me? She then told my wife she would not check her out at the register. I was again in shock! My wife went to report this antagonization to a manager named Travis. He must be new. We are there all the time. We never saw him there. My wife said she did see this Destiny, she also said she heard her be a little rude and bold to other customers.However my wife never had any conflict with her. All the managers we had ever had an experience with at this store were always helpful and professional. This new manager was a poor excuse for a manager in any capacity! He continued to belittle my wife. He told her in a very arrogant way that the clerk was right. I guess he was never taught the principle that "The customer is always right" Especially when she is professional , calm and apologetic. This ridiculous egomaniac was a joke to the word management! He has no business being in charge of any decision-making that involves interactions with the public! We were happy customers who came 2 to 3 times a week at this location for almost a decade! Now we do not want to set foot in the store. This is all because of two pathetic ridiculous employees. We have many friends and business associates who will surely follow suit if this isn't rectified professionally. We will escalate this up the corporate ladder before we decide whether to say "good luck and God bless you" to this ridiculous new age Staples with Destiny and Travis at the helm. All it takes is one bad apple to lose many loyal customers indefinitely. In this case two bad apples.

FedEx is terrible! They said my package was delivered and it was not..I might call BBB on them!!…read moreIt's ridiculous...why would you mark something delivered when it was not and my son was home all day waiting on it!!

This is not a Federal Express service center but a shipping center, basically a trucking hub but…read morehas a small single wait counter for customers shipping items. Indeed four customers here at one time constitute a crowd. The redeeming value of it is that items seem to get out more quickly by going to the shipping center or if you happen to have to travel to this location as I did, forced to ride atop one of those stinking smelly Amish draft horses (don't ask...the answer is all too embarrassing), you can avoid most of the congested main highway car traffic.

Horrible! There were 4 people and 3 dogs home today and instead of knocking on a house door, they…read moreleft a note on the garage door. The garage is at the far end of the house! Who goes to that door to deliver a package?? Very poor quality attempt to deliver and no way to call and talk to a real person. The dogs would have barked incessantly if they heard a knock or a bell ringing!

use the reading loaction ! when possible , use the reading location…read more if you have a problem with this location or a package going thru this location you will need to put your ups uniform on and go find and pick up your own package. the urgency level with this depo is equal to putting out a fire with a toy water pistal. the level of care, responce and action is equal to "spatoli in "fast times at ridgemont high" they lose your package like spatoli lost his homework and the effort to retrieve is just as slow, clueless as spatoli'

Their service is top-notch. This is the best place for me to ship from since they handle multiple…read morecarriers. They tell me the best value to ship with tracking. They can provide your shipping request most likely. I used to go to Lancaster Shopping Center until it closed. Now I go to the Ephrata location in the Giant plaza.

I needed an auction item shipped, and Postal Connections was suggested by the auction house. Never…read moredid I expect to be taken advantage of, or I would have picked up the item myself. The charged me close to $90 to pack and ship and the item, which is simply outrageous. I had to ask for a breakdown of cost 3-4 times before the owner, Elizabeth finally responded. What was most important to her was to let me know no one else complained about the cost. Do not recommend!