US Post Office

I am writing about the Ephrata Post Office in Ephrata, PA. This past Saturday the 18th of November…read moreit was raining hard all day. The post office delivered a package in a cardboard envelope and just left it lie on the porch, (the porch is not covered) in the pouring rain. Never rang the doorbell (I was home all day) so that tells me the carrier just came part way up the steps to the porch and just threw the package which landed in front of the door. I never knew it was there till I went out to check on the mail. In speaking with the postmaster at Ephrata Post Office he seemed to want to blame the company I ordered my package from questioning why they did not ship it in a plastic envelope bag. I agree with him on that matter however that does not excuse the carrier for just letting a package sit in the open in pouring rain. What kind of a person would do that and think that it is OK. The package was dripping wet when I picked it up and the paper back book inside was ruined.

We had an issue (which turned out to be a non issue) with the delivery and the gentleman named…read moreHarry at the post office was incredibly helpful and friendly. He helped resolved the issue immediately and provided us all the necessary info. Another great post office with awesome service.

US Post Office

1.5

(8 reviews)

I was in Lititz for the funeral of my mother-in-law. After the family had sorted through her…read morebelongings, I was mailing packages at the post office. The clerk at the desk was so helpful. One cardboard box we used was originally from a liquor store, about 15 years ago. The clerk noted they could not mail liquor boxes, then volunteered to tape scratch paper over all the surfaces to avoid it getting flagged as a liquor box. (Just possessions, no flammables were inside.) Additionally, she wrote return addresses on boxes while I finished prepping the others. Amazing service! Thank you! Also, cheaper than the UPS Store, where I mailed other boxes.

A picture speaks louder than words…read more Continued lack of respect for people's mail. ; ; ; ;

US Post Office

1.0

(6 reviews)

Does not pick up mail even though flag is up. Very poor…read moreservice. Worst customer service!

The next time one of your mail trucks decides to ride my bumper so hard that if I EVEN SLIGHTLY TAP…read moremy brakes they would hit me. I will be getting out of my car and there will be a really big issue. One of your people was riding so close to me I couldn't even read the numbers on the front of it. All I could see is that they were wearing blue gloves and laid on their horn for me telling them to get off my bumper. I had my 5 year old step daughter in the car. Next time I will be involving police and stopping in to confront them. This is un called for.

US Post Office

Needed to mail a post card internationally and the clerk knew exactly what to do and had a stamp at…read morethe ready. Boom! In and out in less two minutes. Very clean faculty too and parking ample available.

US Post Office

Call it cliché, but this is one of those small places with a big heart. My experience here is…read morealways been pleasant and the people who work here have been nothing but helpful and courteous.

US Post Office

Super friendly staff. They know everyone in this little…read moretown. They have everything you need to get your packages shipped. Stamps...etc

Postal Connections

2.3

(3 reviews)

Their service is top-notch. This is the best place for me to ship from since they handle multiple…read morecarriers. They tell me the best value to ship with tracking. They can provide your shipping request most likely. I used to go to Lancaster Shopping Center until it closed. Now I go to the Ephrata location in the Giant plaza.

I needed an auction item shipped, and Postal Connections was suggested by the auction house. Never…read moredid I expect to be taken advantage of, or I would have picked up the item myself. The charged me close to $90 to pack and ship and the item, which is simply outrageous. I had to ask for a breakdown of cost 3-4 times before the owner, Elizabeth finally responded. What was most important to her was to let me know no one else complained about the cost. Do not recommend!

Clarke's Express Shoe Repair

(9 reviews)

Having recently relocated from out of state, I needed to find someone who could put a lift on one…read moreof my shoes (one of my legs is significantly shorter than the other). I called a number of local shoe repair places and Clarke's was the first one to answer that had weekend hours so I opted to give them a try. Initially, I dropped off the shoe and was told I would get a call with an estimate. I dropped them off on a Saturday and had heard nothing by the following Sunday so I reached out via Facebook messenger and left my number. I was called back by Farrell, the owner, and given a quote, a time estimate and an option to pay via PayPal (they don't do credit cards). Once that was all squared away, Clarke's went to work on my shoe. When it was finished Farrell called me to let me know I could pick it up and explained a little about what he did to the shoe. While Bel Air is a bit of a drive for me, the customer service and quality of the work that Clarke's provided means I will be returning in the future.

This man has touched my heart through craftsmanship! He has fixed my moms luxury bags and shoes and…read morenow ever since she told me I have come to him! He just fixed a strap on my luxury purse that is a vintage piece. His prices are very decent and he really takes his time. He had one of my moms pieces for over a year due to covid but he wanted to also make sure it was PERFECT...and when I tell you he meant that...he truly did because it came out AMAZING! Looked brand new! All in all he has now found yet another loyal customer. If you need shoes, luxury handbags or anything such as a strap that is leather take it to this guy, he won't let you down!

Ressler & Mateer

(6 reviews)

Honest first class service. As a woman who is often home alone when technicians visit, this is the…read moreonly company that I will use. The staff are friendly and the company sends a text before their arrival. The company is very fair with pricing and saved my family thousands of dollars after a competitor tried telling me that I needed a whole new HVAC unit when my broken unit was under a 10 year manufacturer's warranty. I'm a Ressler & Mateer customer for life!

Good and prompt service. They give you a two hour timeframe of their arrival and are there at that…read moretime. Didn't have to wait all day. Servicemen were knowledgeable and polite.

Lancaster Pest Management

(6 reviews)

Chris responded immediately when I reached out to him and performed his services within a day. His…read moreprice was very reasonable. Our house is over 200 years old and presented a difficult yellow jacket location behind a downspout. He guaranteed his work and returned several days later when activity had not completely ceased. We called on him for a second, unrelated yellow jacket nest. He was there within a day once again and successfully eliminated the nest.

I contacted this business because I was getting gouged by a national exterminator to treat for…read morewasps every couple of months. Lancaster Pest was able to do the same service for half the price! I highly recommend this company.

SR Appliance Repair

I would highly recommend Sam!! I filled out an online form for a dishwasher repair thinking I…read morewould hear back the next day. Sam called me that night and scheduled to come out the very next day! He was prompt, courteous, and very knowledgeable. 5 stars do not seem a high enough rating.

Sam was amazing!! Before he entered my home, he put on protective booties to keep my carpets…read moreclean. Found the problem and fixed it. I am a happy lady.

Dinunzio's Shoe Repair

3.9

(11 reviews)

I called Dinunzio's regarding punching additional holes in my leather belt…read more I was told to come on over and they would punch the hole(s) in my belt for free. I went over and the man ( Dave?) gladly took care of my request. I also noticed that they sell Ortho-Feet shoes and will definitely buy my next pair from them.

Honestly a little disappointed after all the great reviews I heard. Took 4 pairs of boots there, 2…read moreto be stretched and 2 to be repaired. The first two I was told would not be able to be stretched, which was totally fine, and he tried and I was satisfied. He gave me tips for stretching at home which was super kind and nice! The last two, I was not so thrilled with. The first pair needed resoled, which he did. But rather than asking if I would like them conditioned, he went ahead and conditioned the boots right over the stitching. He missed spots and other spots are globbed on. There is also conditioning inside the boot, very messily. The last pair, we discussed repair and I told him I was able to get a new pair of the same boots for 60$. He told me that rather than resoling them(due to the low price of new boots), that he would just repair the stitching. Fast forward to me coming to pick the boots up, and he resoled both the pairs, disregarding our conversation. He wrote no information down as to what I wanted. So here I am, paying an extra 60$ for resoled boots when I could have just bought them brand new for the same price. Disappointed with my service.

JM Lapp

4.4

(7 reviews)

Had a pipe from bathroom sink that was causing havoc in the basement, had to cut water off to…read morebathroom & laundry room. Honestly wasn't prepared for the price that was given to us. I was at work in New York, and wife was there trying to figure out how to deal with the price at hand. The two men were professional as can be. They offered a program and paid for our bill straight up.

Fast, reliable service. Had them change an up flush pump for our basement toilet. They had the most…read morereasonable bid by far and got it done in half the time as other quotes. I'll be using JM Lapp again

US Post Office - postoffices - Updated August 2026

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US Post Office

Visited this post office located in Goodville and has a parking spot for a few cars. The staff is…read morefriendly and assisted with answers to my questions.

US Post Office

4.0

I'm new to the area and haven't found a favorite post office yet. This one seems like it could fill…read morethat role. I came here on a Saturday morning, and there was plenty of parking and only a few people. There was one clerk servicing the front, and he treated everyone nicely and promptly. Seems like a good place to do business.

I know we have a new mail person on our route, but I put my hold mail card in my box on Tuesday,…read moreApril 13 along with a card for a friend. I don't go to my box on a daily basis because mostly its junk mail. Today Friday, April 15 I went out and both the hold mail card and the greeting card were still in the box. I propped them up as instructed and they were laying down so I know he must have seen them. So the birthday card I hand delivered and the hold card I just put in the public box on the corner and hopefully someone will pick it up tomorrow. I am starting my vacation tomorrow so I don't know if it will get held or not. My address is: Lois Kling, 523 W. Cedar St., Palmyra, Pa 17078. Vacation from: April 16, 2021 to May 3, 2021. This system is very poor because I can't find a place to fill out a card on this website. I'll look again but please address this issue.

Mail & Print

Fingerprinting experience was off the charts! Super fast and super helpful. Love to support family…read morebusinesses! Excellent customer service! I recommend to all

My experience with this store was great! They answered my emails quickly and provided in depth…read moreinformation of the best options for my printing needs. Printing was done very quickly in the store and quality of print is amazing. I highly recommend. (I printed two, tear resistant posters, size 18x24)

US Post Office

I wish I had good things to say since the location is convenient but the man who works inside the…read morepost office is typically rude. Not friendly.

We love our post office! Matt is fantastic! He is very helpful and always friendly.read more

Us Express Printing

(3 reviews)

Came here to drop off some very large Fedex packages (as long as you're under 100 pounds, they'll…read moretake them) as they only charge $5/package as a 3rd party processor. But while I was there I also got them to shrink a large poster to a smaller framable size. Brandi was friendly and got everything done in a really efficient manner.

The staff was incredibly nice, responsive and skilled in what they do. They ask the right…read morequestions, offer creative suggestions and the end product was awesome. Supre high-quality vibrant printouts, laminates, special cuts.

US Post Office

Super friendly staff. They know everyone in this little…read moretown. They have everything you need to get your packages shipped. Stamps...etc

US Post Office

3.5

I came here to ship some packages around Christmastime, probably the busiest time of the day…read more(lunch hour) and there was a blonde woman working was so incredibly patient and kind. when I went to pay and forgot my wallet she was kind enough to set my packages aside and take me when I returned. Oh my goodness is it nice to have kindness during this time of year! Just want to give her a shout out and I wish I knew her name. Thank you for being so kind

Everyone that works there is rude except for that one guy, I believe is name is Paul. He is the…read moresweetest person there, the only one who acts alive/smiles/asks how you are. The lady who's name starts with a B has her days where she's very nice and others where she is a complete hot mess and just completely "over it" and rude. Her attitude is very inconsistent. The other lady is just plain ol' miserable. Not an ounce of personality in her. The line is ALWAYS long. They wait until they see a line develop to get a second person going at the next register. Why? You're already there, just work both registers! A five second drop off (I'm always prepared before I come) turns into 15 minutes.

US Post Office

I've only had positive experiences at this post office! The staff is friendly and efficient.read more

Once again package shoved into the box - so full I could barely get it out. Such a shame- I think…read morethey are doing it to be spiteful. I asked them to please not shove things in to the point of damaging them. They got snippy with me so I said thank you and good by. In my opinion they are adult bullies. They don't care about other people's property and purchases if they aren't going to take care in delivering. No wonder the postal service is going bankrupt. I wouldn't use them at all if I had the choice. Also, they deliver on Sundays and holidays - how much sense does that make financially. I give up! Pathetic!

US Post Office

I am writing about the Ephrata Post Office in Ephrata, PA. This past Saturday the 18th of November…read moreit was raining hard all day. The post office delivered a package in a cardboard envelope and just left it lie on the porch, (the porch is not covered) in the pouring rain. Never rang the doorbell (I was home all day) so that tells me the carrier just came part way up the steps to the porch and just threw the package which landed in front of the door. I never knew it was there till I went out to check on the mail. In speaking with the postmaster at Ephrata Post Office he seemed to want to blame the company I ordered my package from questioning why they did not ship it in a plastic envelope bag. I agree with him on that matter however that does not excuse the carrier for just letting a package sit in the open in pouring rain. What kind of a person would do that and think that it is OK. The package was dripping wet when I picked it up and the paper back book inside was ruined.

We had an issue (which turned out to be a non issue) with the delivery and the gentleman named…read moreHarry at the post office was incredibly helpful and friendly. He helped resolved the issue immediately and provided us all the necessary info. Another great post office with awesome service.

US Post Office

4.0