This is a great post office (and so is my mailman "James".) The people go out of their way to help…read moreyou. One manager even gave me her direct line to call with a tracking number i forgot to bring in, and she answered the phone after 5:00pm....and solved a problem. I rarely leave reviews, but reading negative ones I really felt some were unfair. Of course, mad customers are more likely to conjure up the energy to leave a negative review while happy customers don't think of it.

Jeff absolutely killed it! I had a passport appointment at 11 and he was very helpful. Even helped…read moreme find a non white shirt to take my photo.

This is a great store. I had an Amazon return and I was in the store for less than 10 minutes. The…read morestaff is super organized. All service stations were open and all the employees were working. No one was slacking off. This is a well oiled machine. The store is easy to access, it's a nice, clean store and plenty of parking. They sell plenty of packing and moving supplies. They also rent mailboxes and it's a nifty little store. The staff is fast, professional and nice. I would highly recommend this store. I am glad it is on the Amazon return list.

These guys are pros. Fast and efficient. Cameron is my favorite. He delivered 200 presentations the…read morenight before . I moved from LA to take care of my mom...this is my new marketing team.

This bunch of USPS staff works hard to do their job with poise and courtesy. Never met a grouchy…read moreperson here. IF there's a line they don't rush people and still seem to keep a steady quick pace. C'mon. It works like a USPS. MANY elderly customers but no rude attitudes to questions or confusion. As we age we may even better appreciate how sweet people are here!

Since they've re-paved the horrible old parking lot, I'll gladly up my star rating. Now they just…read moreneed more staff to make the lines move smoothly. Geez I'm picky!!

I love my local post office and the staff. People get way too impatient with wait times, they need…read moreto literally get over it. I find that the staff here is very helpful and friendly. Shout out to Lynne for always brightening my day and everyone else's. She is seriously a sweet lady and they do a great job of assisting people.

I'm almost embarrassed how much I love this branch. I drive way out of my way to go to this post…read moreoffice versus the one 2 miles from my home. They are always smiling, friendly, and personable. They go above and beyond in customer service.

It is a little tricky getting into here if you're not from here. You have to go down Water St and…read morethen turn on the one way Park St to get into the parking lot. Service here is usually ok. They have busy times but the staff is helpful. They try to get through the crowd quickly. There's only one lady that got on my iffy list. All others were great. After hours, they have an automated machine for stamps and such.

The Package I mailed on Aug 10. going to Wisconsin. The USPS tracking number says that it arrived…read moreat the OLATHE, KS. USPS Facility on Aug 18 at 3:18pm. Where it is apparently "the item is currently in transit to the destination" As of Aug 28 4:45pm it still has not arrived at its Wisconsin destination, where my grandaughter is awaiting for birthday gift. I have completed all the lost mail paperwork that USPS requires to find my package, my package is still lost in the black hole of the OLATHE, KS. USPS. ALL FUTURE PACKAGE WILL BE SENT VIA FEDEX or UPS. My local USPS 5 stars, The other 3 locations the package passed thru 1 star, OLATHE, KS. USPS 00000000000000000000STARS

This is my backup post office because they have later hours…read more I think just like the DMV the PO is going to be complained about no matter what. I gave them 5 stars but would say they're not perfect due to staffing shortages but that's not anything they can control. The people who have been in charge in DC for most of the past decade have been trying to destroy them. I've always had good service here. I've had to wait because they only have one window open but that's the worst that's happened. The employees have been very nice and helpful. I'm really grateful to have an option that isn't owned by a big corporation and billionaires!

I grew up near this post office and frequented it a ton when I was in grade school in the area…read more Flash forward to 2025 and I had a package to return via USPS. I have to say first and foremost that making a return from an online seller is one of my least favorite things to do, I dislike it even more when they partner with USPS as the lines are usually long, I never know if it's going to be a hassle, etc. On this Saturday in particular I first tried the Post Office location near my house (which I loathe), but it was closed. A little worried I was going to have to wait until Monday, further delaying my refund, I went online and saw that this location was open until 5pm. I decided to give it a go and down the street I drove. Walking in was nostalgic for me and I was expecting a huge line, afterall it was a weekend in November. I was shocked to find only one other person in line ahead of me and I was up at the front in less than two minutes. The gal working was the kindest postal worker I've encountered in years. She was able to scan my QR code and get my package out the door quickly. Nothing super remarkable about this experience, but it was one of the better ones I've had lately at a USPS. If my local one continues to go downhill I might make the 10 minute drive to this one in the future.

It's nice to show up and receive customer service from employees who enjoy their job. Tajuana was…read morehelpful with a great sense of humor. She has two stars pinned on her badge showing her exemplary commitment to customer service. When I need to goto post office, I prefer this location every time!

This post office is by far the worst location I've ever had to deal with. The staff couldn't care…read moreless about any issues you may have, big or small, they don't care at all. They're big on not knowing anything about whatever you're asking about. Just expect to get the typical runaround answers to most questions you have. I have not gotten any of my pension checks since they've been sent to this location. And no one can seem to tell me why. Of course. And good luck calling this post office and getting someone to answer a phone. That's not done here. It's apparently against proto or whatever. Go to any other post office please. This one in union station is a soup sandwich.

The lady who answered the phone was pretty rude. Gave no help at all. I know from previous…read moreexperience they can contact the drivers and this lady hung up on me and said she couldn't do that. No customer service at all. No apologies or anything.

The play kitchen got set on fire (according to a young child), the manager of the kitchen is a 4…read moreyear old, I was handed a whole fake loaf a bread and a whole fake eggplant, I got stuck in the slide, the castle was closed and the AI robot guy doesn't have any jax lines. Horrible experience. (No but all jokes aside, this place is awesome, great place to bring your kids for a fun adventure, awesome experience)

This is a HORRIBLE place i kicked my friends neck on the slide. The ai robot guy is off brand chat…read moregpt. The play kitchen got set on fire according to a little kid. The manager of the play kitchen was a four year old and that four year old handed my friend a whole loaf of bread and a whole eggplant My friend also somehow managed to pull up the rope swing chair that was broken anyways i will come back!

I have not received 2 packages that I had delivery conformation for, they can only confirm it was…read moredelivered into one of the mailboxes in my division. They also yesterday stuffed a box into my small mail box, we almost couldn't get it out and when we did it damaged the box. The lady at the post office is very nice however, I do agree with the other posters on that. It is the carrier that is the problem.

Our postman is always friendly and helpful. I don't know his name but appreciate him and his…read morequality of work. I see him all over town and always seems to drive safe. Great service from Gardner ks post office. The people there are always willing to help and answer any questions.