I have been coming here more than I would like to admit for Amazon returns ha, but they are the…read moremore than just packing and shipping. UPS offers mailbox services, printing, notary, passport, copy, and faxes! All of the staff here is always kind and willing to answer any questions I have. I really appreciate the service and clear prices, the only suggestion I have is to make a pricing list with all the services offered because many people could have the same mindset I did thinking this place is only good for printing and shipping.

High shipping prices for slow shipping times. Disappointing service for price charged to ship.read more

I had a problematic print job (a Christmas present), and Kaitlin was wonderful in making sure that…read moreI was completely happy with the finished project. She patiently made changes and was just generally awesome. ALL THIS while she was manning the store **by herself**, helping one customer after another. She was amazing to watch in action, I'll be honest. She told me that her "spirit animal is an octopus", which I can totally believe. Thank you, Kaitlin! You are amazing!!!

I walked into the FedEx store located on 151st and Blackbob in Olathe KS today. I had a retrieval…read morecode for an order that I placed online to print 3 posters. One person was at the front counter helping someone ship a package. One person was at the side counter helping a person with a print job. One person was at the table in the center cutting a print job. She asked me if I was printing blue prints I said no I hadn't done this before I have a retrieval code and I showed it to her. She said you'll have to wait until the person at the side counter helping the customer with the print job is finished and he can do that for you. In the meantime the person at the front counter helping someone ship a package asked me if I was being helped. I said I was waiting in line to complete a print job. He asked to see the retrieval code on my phone. He typed it in the computer he was at and that didn't work so he went to the one on the opposite side of the person helping the customer with the print job. She then tells him that he can't do what he's attempting to do and that he should have asked before he jumped into that. I want to be clear she said that in front of all the staff and the customers. She finished by looking at me and saying you're just going to have to wait. I very much appreciate the gentleman at least making the attempt and I was embarrassed for him and felt guilty because he was trying to help me. But nonetheless resigned to waiting, at which point I'm observing the customer being helped in the print line and it's going to take a while. I then asked her where's the next closest store. She said 135th and BlackBob but you're going have the same problem there. To which I replied that's OK I'm sure I'll like their attitude better than yours. Let me close by saying I was greeted warmly in the other store at 135th & Blackbob. They were fast they were conversational they were engaged they were working together one photo was of my dog and we even talked about my dog and their dogs. All this to say that that store is further from my house but that will be my store going forward because I had a great experience there. And I feel bad for the original store because I know it's not the other employees fault it was just one person who brought the energy down in there for both customer service and interacting with her peers.

I used this service about 1 year ago. Very pleased! My son needed a notary to go to his doctor's…read moreoffice.

Responded that they could not help that's a plus overall good response and friendly overallread more

3/9/26 at 5:50 PM I went in to mail a book for my grand…read moredaughter and was interrogated by a girl that looked 12. 1) why do you need to see my drivers license? I don't need one to vote but do to mail a book? 2) is your drivers license correct? You're reading my drivers license, does it not match the return address on my package? 3) would you like me to read all your options or start with the cheapest? Cheapest as it's a book. $14 to send a pkg that weighed maybe 8 oz. I said I sent a package of gifts at Christmas and it was only $15. When I got back to my car, my girlfriend indicated you have to say send USPS. What!?!? If she's going to start with the cheapest, than USPS needs the be mentioned as an option. That's dirty business with terrible customer service. I'll never visit this location again.

Speedy and knowledgeable service from a tenured group of employees. They also have an option to…read moremanage your own Amazon returns/print receipts/bag items etc if the line at the counter is long.

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

Service is outstanding, very efficient. Easy to find, but look up on GPS because the parking lot…read morecan be tricky if not familiar with the area. Good selection of services and easy drop off for Amazon packages.

every-time I've been to this ups has been on a Sunday. Ive always encountered a middle adged lady…read morewith dreads who is snippy and rude. well usually after suffering through this lady i get my stuff taken care off. However today i was not helped. i tried to return a package in the box that amazon had sent it in. i explained to the lady the box was how i received it and showed her the amazon label with adress on it. she barely glanced at it and told me i was wrong that this wasn't the box and i could buy a box for 13$. I refuse to do business with a company who thinks it's acceptable to call their customer liars then try to up charge me. thats unacceptable.

This is my designated UPS place,so they know me and my routine as soon as I come in and the light…read morebanter is always appreciated! I mainly go here to process packages for work, but also I like the personalities of the staff here. Everyone is very friendly and helpful ( need multiple receipts? just ask, nicely ). This is the distribution warehouse, so once the packages are dropped they are sorted and loaded into the trucks. This also means they don't provide retail services like printing and amazon returns stuff. ( NOTE April 2020: the staff is still working normally, but PLEASE follow the signs posted and keep a 6 feet distance within the receiving room, UPS staff are doing the best they can, the computers are stationary, so customers need to be aware and work around them as best you can. )

My package was shipped to this location in Lenexa and a week later still never received…read more... employee theft of dishonesty??? Now, no communication. ====== USE ANY OTHER SHIPPER!!!!!!!!!!!!!!!!!!!!!!!!!!!!