This place is right by my home and so convenient to just pop in and ship packages in under 5…read moreminutes. I'm always in and out of here promptly because the staff is quick to help and get you would you need and send you on your way.

Always so helpful and nice. Much better than going to the actual post office. Printing is always…read morea breeze. Email things over and pick them up. So convenient!

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

Convenient and easy to drop off packages if you have them per-labeled. They also have all the…read morethings you need to send a package if you don't have boxes, etc. They can send it for you if you don't have a UPS account. Very friendly and helpful. The only thing I don't like is that if you take in a package that you have insured for a high dollar amount they make you unpack it and repack it in front of them so they can guantee that it is packaged properly.

We are in this location from time to time, as it's on the way to many of our other errands and…read morekids' practice locations. *Most* of the time, the folks here are nice enough, and work pretty quickly. However, there have been a couple instances of walking in with no one around - no workers, no other customers, and kind of wondering what to do next...besides wait around for someone to check for customers. ...which, they do, within a couple of minutes. Maybe a sign that reads, "BE RIGHT BACK" ...or something, would be helpful? Like our other frequently-visited location, the professionalism is lacking here at times. I've had a couple instances of unprofessional interactions with the employees where they were less than helpful with shipping options, or whether or not they would allow USPS drop off. Also, they don't consistently wear any sort of "uniform" or other company shirts or name tags, so you're left wondering who's who, which can be disconcerting when you're dropping off valuable shipping.

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

This is the DC for FedEx in Lenexa. They always seem overwhelmed. I went in and patiently waited my…read moreturn and then when I get up there. The person just stared at me. No "May I help you?" Just stared. I said, "I have a package to send, it is 3rd party so I just need you to look it up and weigh it and take it." She took the package looked up the info, weighted it and put a sticker on it. "You are all done, here is your tracking number." I will just chalk this one up as she was tired and wanted to go home. Other times I have been here people were friendly. I think it is just the holiday rush is making them all tired.

They wouldn't even print the label even though I had paid prepaid for it and had had it it on my…read morephone. The lady working there is completely rude

Owners are very friendly and helpful, offering multiple solutions for your shipping needs. They…read morealso provide a variety of other services as well!

I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

This is the best company! Their attention to detail, the reports coming back to us, and their…read morepricing is so reasonable. As a small nonprofit we are on a tight budget, MailworksKC delivers for us everytime. Thank you! We highly recommend!

From the owner: Mail Works is a full-service Mail Service Provider, and Direct Mail Marketing Firm, helping clients…read morewith mailing needs get the most for their postage expense. We are a mail list broker, a print broker and can provide virtually any fulfillment labor to complete your marketing mail projects.

I never leave customer service reviews. However, I received amazing service from this UPS location…read moreover the past week, specifically from an employee named Jake. I was in the process of shipping an important item while living in another state, and Jake went above and beyond to make sure everything was handled properly. His attentiveness and willingness to help gave me genuine peace of mind throughout the process. I truly appreciate his help and the excellent customer service he provided! I highly recommend this location.

I'm back with another 5-star review for this UPS location--because, honestly, they keep earning it…read more Sure, the parking lot is a nightmare. And yes, today a wild woman in a white Mercedes nearly T-boned my car because she was apparently too busy scrolling Instagram to look up. But none of that is UPS's fault. That's just the parking lot chaos gods doing their thing. This place is always busy--the line was literally spilling out the door, as usual. But somehow, miraculously, I was in and out in minutes. No drama, just smooth sailing. Jake helped me out with a smile and an efficiency level that actually renewed my faith in humanity. He's good vibes in a uniform. Highly recommend this location. Just keep your head on a swivel in the parking lot--it's basically bumper cars without the padding.

Pretty much your basic Fed Ex. They can help you with shipping and printing. They also sell cards…read moreand packaging items too. They do a great job take care to pack fragile items with care and even find the most cost effective way for you to ship something. Plus the employees are friendly and willing to help. My only issue is there's just one person in this location most of the day and when 3 people are ahead of you, you might as well walk to starbucks across the parking lot and come back because it'll be awhile.

I walked into the FedEx store located on 151st and Blackbob in Olathe KS today. I had a retrieval…read morecode for an order that I placed online to print 3 posters. One person was at the front counter helping someone ship a package. One person was at the side counter helping a person with a print job. One person was at the table in the center cutting a print job. She asked me if I was printing blue prints I said no I hadn't done this before I have a retrieval code and I showed it to her. She said you'll have to wait until the person at the side counter helping the customer with the print job is finished and he can do that for you. In the meantime the person at the front counter helping someone ship a package asked me if I was being helped. I said I was waiting in line to complete a print job. He asked to see the retrieval code on my phone. He typed it in the computer he was at and that didn't work so he went to the one on the opposite side of the person helping the customer with the print job. She then tells him that he can't do what he's attempting to do and that he should have asked before he jumped into that. I want to be clear she said that in front of all the staff and the customers. She finished by looking at me and saying you're just going to have to wait. I very much appreciate the gentleman at least making the attempt and I was embarrassed for him and felt guilty because he was trying to help me. But nonetheless resigned to waiting, at which point I'm observing the customer being helped in the print line and it's going to take a while. I then asked her where's the next closest store. She said 135th and BlackBob but you're going have the same problem there. To which I replied that's OK I'm sure I'll like their attitude better than yours. Let me close by saying I was greeted warmly in the other store at 135th & Blackbob. They were fast they were conversational they were engaged they were working together one photo was of my dog and we even talked about my dog and their dogs. All this to say that that store is further from my house but that will be my store going forward because I had a great experience there. And I feel bad for the original store because I know it's not the other employees fault it was just one person who brought the energy down in there for both customer service and interacting with her peers.