I found this handy-dandy post office while I was visiting my pain management doctor. Luckily, this post office was nearby since I needed to drop off a package. It can be found in the Albertsons off of rampart. I didn't really see a drop off location, however, they had a mailbox out front. The employee informed me just to drop my package off in the big cart. It wasn't scanned in until many, many, many hours later. read more

Saturday 8/14, 16:00 pm shift I wish I could leave zero stars. I came to this U.S. Post Office on behalf of my client, who is serving in the Army, because I needed to understand what documents I would need in order to handle a mail-related matter for him at another location. The clerk was rude, dismissive, and very difficult to communicate with. I was trying my best to understand the information she was giving me, but because of my accent and the way she was explaining things, I asked her several times if she could please repeat herself. I also asked if she could write the information down for me so I could make sure I understood exactly what documents I needed to bring. After I asked for the third time, she rolled her eyes, grabbed a piece of paper, and wrote something down so poorly that I still could not understand it. I then asked if there was any information online that I could read so I could make sure I had everything correct. She told me that she was the person trained and authorized to give me the information and that there was no information online. The problem was that I still could not clearly understand what she was telling me, and instead of patiently helping me, she made me feel like I was bothering her for asking questions. I became so uncomfortable and frustrated that I had to call my husband for help. I should not have to call someone else just to receive basic information at a U.S. Post Office. People who clearly dislike working with the public should not be in customer-facing positions at the U.S. Postal Service. A post office is a public service, and employees should be there to help people, answer questions, and treat every customer with basic respect and patience. No one should walk into a U.S. Post Office asking for help and leave feeling humiliated, dismissed, or afraid to ask another question. This was a very disappointing experience. read more

They were closed during business hours for whatever reason! I showed up Saturday at 4pm and they are supposed to be open till 5:30pm! Lady working at the grocery portion said they just didn't show up today! Had 3 people waiting outside! It's inside the grocery store store by the way! read more

This is the closest post office near my home and I usually drive 15 extra minutes to go somewhere else but they are supposed to be open till 5:30 here. Every time I come to this location the lady working the counter is in a bad mood and super rude. She clearly hates her job and has terrible customer service skills. She regularly closes the gate whenever she feels like and is ALWAYS upset if you show up past 4:45 because she has already started closing and wanting to leave. The other lady that shows up to this location to pick up at the end of the day is also very rude she has expressed multiple times that because people are there past 5 she now will work late and have to stay. This location has 5:30 as their posted end time not 5. Avoid this location at all cost too bad they're one of the locations that stays open a tad bit later. read more

I've been using this location on a regular basis since 2019. It has consistently been the fastest and friendliest location in the northwest(and I've used them all at one point or another.) This is the go-to, small town vibe, neighborhood post office for us and so many others compared to the larger offices which tend to be filled with tired, disgruntled employees. Use this location and you'll be much happier for it! read more

Very nice people working here. So helpful and give no attitude. I had tried to use the first class boxes but my label was not meant for those boxes and the lady gave me a box I very much appreciate that. read more

The staff I interacted with were polite and helpful, but getting served was frustrating. It seems understaffed, lines are long, and wait times are unpredictable. I showed up near opening once and it wasn't even ready yet. If you go, give yourself extra time. It's okay for basic tasks, but don't plan on being in and out fast. read more

This was my first experience with this location and it will be my last. The workers at this location are so rude and mean. As soon as I opened the door I was greeted with attitude. I don't recommend you go to this location unless you're ok with being yelled at and be given passive aggressive responses. read more

For the amount of people who stand in line then get to the counter completely unprepared and then want to chit chat. I am impressed they are always professional and happy. To help. read more

Lady working there is very rude all because she needed to go on break yet there's a line of us patiently waiting. She gave attitude to the person in front then an attitude with me for asking questions. Quit your job if you're so miserable and don't want to do what you're paid to be there for. She needs to be looked into. Not surprised this location only has 2 stars overall. I ended up going to UPS and was treated like a human. Will be contacting the post master next as advised by the Albertson's this location is in. read more

Closing for this location is 5:30pm but they continue to try to close it before 5pm. The lady truck driver instead of collecting mail and putting it in the truck, she's standing at the front of the post office not letting people in. She's rude and lazy. read more

It's 9:43am and their hours of operation is from 9:30am-5:30pm. No sign of delay or any sign that the doors would be open soon and there's a line outside waiting. What's going on? Security says that the person is on vacation and that theirs a substitute for the person. Unbelievable. Terrible situation. Nobody calls to tell the store they'll be late or they're not opening at all. It's now 9:48 and still no show. Unsatisfactory. read more

US Post Office - Line outside - Shipping Centers Near Me - Las Vegas, Nevada

Fast if your just dropping off. You can skip the line and drop on the left side bins if you have prepared label already. read more

US Post Office - Lunch break/Closed is at 2pm-3:15pm. Everyday!! Posted 3/2022 - Shipping Centers Near Me - Las Vegas, Nevada

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This USPS is conveniently located inside of Albertsons. I come here when I need to do some shopping at Albertsons and at the nearby CVS. Employees are usually nice & helpful. I have never experienced any incidents of packages being mishandled here. Inside is small but they are well stocked with shipping supplies & forms. Lines can get long (depending on the time of day) especially during Christmas so please be patient and don't act like jerk! I take advantage of USPS "Click-n-Ship" so I drop off my packages without having to stand in line. Try it and save yourself some time. read more

This woman that works here is very rude and unprofessional. I came in today at 4:53PM. Once I got to the front of the line at 5:11PM the older African-American woman with glasses asks me what can she do for me? She proceeded to say that she is closing at 5 and not 5:30PM which is the time this location closes. The woman tells me that didn't see me come in the Albertson's store and get in the line so she can't help me or another woman that was behind me who got in line prior to 5PM. When I tried to explain that I was indeed in line, she tried to silence me by speaking over me. It's not worth it to argue with a crazy person so of course I didn't go there with her but I have seen her do this to people before and it's unfortunate that she believes it's okay to speak to people in the manner that she does. She's just a bitter old woman. read more

Been this post office twice now. Packages always end up getting stolen by employees the package never leaves Vegas

It was Monday 2:11pm and the doors was closed, but could here people talking. Another customer, like me wanted to drop off a box and there was no explanation why the door was closed. We both knocked and the customer heard the clerk say that they were at lunch and be back at 3pm. I must have said loudly enough for them to put a sign when they were going to be back. Soooo I waited patiently until 3pm in my car since I didn't want to drive all over town just drop off a box. I came back to see a sign that they will not be back until 3:30pm. Who takes over 1hr lunch under government time? I see so many negative reviews in this location why haven't it changed anything. read more

I have been going here for more then 2 years. I go there 3 times a week. Alex who works there "By Herself" welcomes everyone and gets thing done. She offers help and tells you what your looking for n helps even when she's helping others. Working by Yourself is very stress full but yet she gets the job done. Some people complain because it's easy to do. Some people love her cause they know that she's doing her job to the fullest for being and doing her job. Alex does her job to the fullest n pray this new year to come 2023 they will send her yep during these holidays. Joseph Estrada read more

Very rude customer service. The worker (male) slouched with a bad attitude the whole transaction. He did not even acknowledge me, didn't ask any questions, smirked at me. When I asked when my packaged will be delivered his reply was I don't know maybe Friday or Saturday there is a holiday with a sarcastic and condescending mannerism. I didn't bother to ask for his name because I was affraid he will do something to my package. I already contacted usps about his unprofessionalism. read more

Very very rude and Miserable employees who work there been there twice and there is always a line with 2 employees and only one doing some what of a job. Seems they hate there job that they don't even want to let you barrow a pen or yet lend you a small piece of tape. My package had a small edge open so I asked them if I may have a small piece of tape just to drop it off and go with my kids, no they just ignore you and make you Waite than tell you NO! you can buy tape. Its Just ridiculous how just a simple good deed can go a long way but they refuse to help the Customer. I either go home with all 3 of my kids in this hot Weather and come back or just buy their over price pack of tape for $4.00 just to get a half of finger piece of tape out of it. I'm Just Disgusted by their customer service. read more

This would be a great neighborhood convenience if it were not for the fact that their opening hours are seemingly random. One can go to post a package anywhere between 12 noon and 4 pm and there is a high likelihood that it will be closed for "lunch". I hope to think that my tax dollars are not paying for these workers to run this post office like this. If so, it's no wonder the USPS is in trouble. Can you imagine UPS or FedEx not being open for hours at a time in the middle of the day? Go to the one at the gas station/convenience store just a little ways away on Rampart. read more

Didn't get her name, but she's an older lady, brown hair, caucasian. She worked today, 12/28/2016 at 4:30pm, she is extremely rude. Very unhelpful. I asked her to define "retail" for me because I was unclear why I was being charged $20 for ground shipping for a less than 4 pound package. She got an attitude and said, "because I'm helping you and that's all." She continued to have an attitude the rest of my transaction, very snotty. Terrible customer service. Unpleasant experience. read more

Lisa is a lovely legend! She's the only USPS employee I've seen here in 2 years so I can't comment on the other reviews, but they seem strange based on my experience. Lisa runs this place perfectly on her own, she's always warm, pleasant and efficient. Sometimes the line can be a few people, sometimes there is no line. I've never seen her act anything other than professionally and politely, if all UPSP staff were like Lisa there would be little to no problems nationwide, she is an example of what a really good worker can do. read more

2 stars cuz it's convenient but the people that work here are rude and don't what to give you any more time than they have to. And usually there's a long line and one person working. Been here 10+ times and they're always rude but I usually just drop off my packages in the basket so I don't have to deal with the employees. read more

Miserable service ! The staff is really bad , they don't care customers. I went at this place to send a package to my family and I didn't know which paper I had to put on the package but nobody tried to help me and they called others customers !!! Find an other Post Office to get a better service ! read more

I always come here to drop off my packages and everyone has been pretty nice so far! I even pick up free packing material here and they are cool with it. I usually just drop it off in the giant laundry looking basket/bin and nothing has gotten lost (done this 10 times already). If there's no line I'll get a receipt. Convenient spot. read more

Yes, convenient! But very bad service! Gives customers attitude! He's name is Damon! Hope can change employ ASAP!

I have tried to send a package for the past three days. And still no luck... Yesterday was the absolute worst! How is it that it took about one hour to service someone! It's bad enough that there's only one person in the window. This is the worst service in U.S history. Very disappointing. read more

2nd time in a week i have tried to use this post office. 1st time a ypung rude girl refused me service because it was 5:23 when i got here and she was the only one on staff!! NOT MY ISSUE!!! 2nd time I get here 5:15 and I get another RUDE person with an attitude!! Because am trying to send a small box cheaper then $10 and some change.. because I am returning it.. and she just has a rude ignorant attitude.. I'm sorry you've had a bad day... but again NOT MY ISSUE!!! One star for this post office!! Absolutely no reason for rude customer service!! Especially when I am asking questions and not being rude at all!!! THAT'S YOUR JOB!!! Find a new one if you dont like it!! Oh thats right!! Federal benefits and decent pay!! So you'll just be an ass because you think you can be!! read more

Who takes lunch from 3:30 pm to 5:30 pm? This location. Who does that? ANNOYED - why not have at least one employee there? Noooooo, let's just close those whole entire post office because who will come in during these hours anyways? Great mentality read more

ZERO STARS!!! I have never been treated so poorly by this particular employee in my entire life. First, she yelled at a old lady for opening the closed door to see if they would still take their packages. Then grumbling to her fellow employees how rude & ignorant it was for them to just open the door like that. Also yelling at a young couple that they need to close the door after them rudely. Not nicely, no "please", just utterly rude. 2nd, this was my turn. Clearly this postal worker is disgruntled because she is in a bad mood & had a long day. I asked for help if she had a thin wide box for the Vinyl i sold off ebay. Each time she would cut me off and show me a flat rate medium box, which was not what I was asking for. 3rd, incredibly, she actually accused me of stealing!!! You know how, because I printed out a label that was for only for CD's or books. I tried to explain to her multiple times I just printed out the cheapest one from my phone off eBay. Yet, kept giving me attitude and calling me a thief. I gave her three times to take it back, each time, she told me I was stealing. Unbelievable!!!! I offered to pay the difference and she still wanted to call me a thief. Who does that??? 4th, After asking for her name, so I would talk to her manager, I responded in kind to her awful behavior(I admit, I told her off with cursing), when I turned to walk away, she said, "You are lucky I do not slap your bitch ass". Clearly she didn't want to take the extra 15 minutes to help me because she would have to stay later., I have been to this place multiple times. Other employees are very friendly, kind, and understanding. I hope the USPS doesn't stand for this type of rude, lazy, belittling, behavior then allows their employees to threaten physical violence. This woman, Tachisha, is a bully. Plain & Simple. read more

I absolutely despise going to the post office in Vegas. The line tends to rival that of the DMV and I've seen the arm pit of humanity there...like the customers screaming at a deaf woman to move, or the woman who knocked into a grocery cart with a child in it just to cut me off in line (this post office is in a grocery store right next to the bank also within Albertsons, so you can kill all your annoying errands with one stone). But this location seems to be a little nicer, the people waiting in line will chat you up (that's rare in Vegas, and what this southern girl misses about home!) But the people that work there are so nice, friendly faces that make the whole post office process suck less. They work as fast as they can and will even give you tricks to get the best shipping rate. The post office never gets love, and they deserve it after seeing how some of their many customers act...lets just say no one is going postal at this post office :) read more

Great service! Carleena was such a great help and a very sweet lady. I haven't had this great customer service at a post office before. Plus how cool is it that they are open on Sunday! There was hardly any line and I was helped in minutes. It's also great that most days this post office is open till 7pm while most close at 5pm. read more