The Dimondale Post Office was closed/Lobby which is supposed to be open 24 hours a day/this…read moresaturday morning at 8-30,which I happened to notice one of the workers had an infant child with her at the front counter as myself and another patron were having trouble with getting her attention,since when does anyone allow this negligent kind of behavior?!.....Such Ignorance would not be tolerated at businesse's elsewhere.

Terrible no direct line for customers to speak to a representative ridiculous repeat of messages…read more wasted time

Clerks are consistently pleasant, patient, and extremely helpful. Usually adequately staffed, and…read morewait times are reasonable. I've observed Post Office staff working with all kinds of people: young, old, crabby, polite. I've never seen the staff be anything but helpful and respectful. Definitely my favorite Post Office in the Lansing area.

This location sucks!! Whoever helped us on February 24 at 6:46 pm doesn't know what she was doing!…read moreThis is ridiculous! You need to ACTUALLY teach your employees how to do something!! Certified Mail?? Please. It's been slow as molasses and the destination was in Lansing and now it's sitting around in Detroit probably coming back to us because you didn't put out enough postage?? Why don't you relearn your job and stop acting like you know what you're doing when you don't know jack!! You are dealing with delicate documents! That was our taxes lady!!! How would you like having your important documentation being put around in limbo!! Wish I knew your name because I would tell people not to deal with you!! My husband and I are definitely upset and not happy with this location, very unprofessional, very lazy and Definitely incompetent as heck!! Just don't go! Maybe some people actually send it out right but this woman who helped us did not! We should have just done it ourselves! Truly, truly disappointed and upset!! Hopefully, I can redo my taxes and mail them out still but I will never trust other people to handle my important paperwork!! Get it together you guys for real!!

The staff is always pleasant, helpful, and efficient. In addition to the usual postal items, I like…read moretheir little section of greeting cards.

I have learned my lesson and will no longer be using this location to mail letters, packages, or…read morepurchase a money order. I have been trying to get a money order refund since august, that was never delivered in May. After giving my drivers license with current address to postal attendant to open up a money inquiry. My refund was issued and mailed to a local business in my area. How this huge mistake was made....I really don't know. But I'm still waiting for cooperate office to get it right and issue a refund. As of today, I have a total of 3 first class letters to family members that never arrived. It seems the only thing the Holt post office can get correct is items shipped priority mail. Probably because you can track it. I will be going back to the Collins road location where they provide exceptional customers service.

I cannot praise Shamika enough for her help in tracking down what happened to a package I sent to…read moreArizona. She spoke with me several times to keep me updated and went out of her way to assist me. I've always enjoyed working with staff there and I'm glad to have a specific occasion to upload compliments. It's a super-friendly and relaxed office and as a side note, the landscaping right outside is delightful.

April 28 2021 around 4:10- 4:20 pm…read more Shoutout to the employee name "BRITNEY" of the Okemos post office. You are super riude and disrespectful to your customers. I have never been so disrespected. Do not take your anger out on your customers. If asking a single question about a product makes you so angry, then you shouldn't be working customer service. You also need to learn to be nice to your co workers and treat them with respect.

Walked in.. grabbed a card. Finished wrapping my box. Got waited on right away. It was very…read morepleasant. AND I got the last Scooby Doo stamps!! Yeah!! Nice little town!

I wish I can give this place a zero star!!! I'm sitting at my business and they call saying that I…read morewasn't there so I should go pick up my package then he hang up on me... I been having several delivered packages from U.P.S and Fedex.... only post office have a problem delivering !!!

Every time I am here the staff is pleasant and efficient. The location is clean and the drop box is…read morehuge for packages already labeled that don't need a teller to scan them.

Always easy to park and a large lobby with helpful staff. I appreciate how they also always have…read moreextra parcel bins out not just during the holidays.

I have never been so disappointed with this service like I am today. I been waiting 4 days pass my…read moredelivery date for my package to reach my city when it finally did I was not able to pick it up. Now my package is in florida I'm IN MICHIGAN delayed for God knows how long.

A slightly above average experience when it comes to dealing with the local post office…read more We all know how frustrating it can be to do business at the post office. Be it standing in line, arguing about the merits of overnight delivery, ascertaining what happened to damaged or lost packages, we've all been there. When it comes to local post office locations, this one rates slightly higher than a few of the others around town. If I must use the post office (and let's be honest, we all have to every so often, even if we try not to), this is the location around Flint that I prefer to use above any other. I'll break the good and bad of this particular location as follows: Parking- it's woefully inadequate and the lot appears to have been laid out by someone who was stoned. There's too much unused "green space" where vital parking spaces are needed and no reason for it. The space between rows is so narrow that anything larger than a Mini Cooper dare not scoot through (especially in the winter during heavy snow, which piles up and narrows the rows to about half their original size). Yet, there's a considerable swatch of land untapped for parking. Hmm, go figure. Customer service- it's largely inconsistent, but has been better lately. The lines have traditionally been very long and they have a habit of only opening that last "special services" line if there is a line of epic length extending out the door (it happens more often than not) or a bizarre customs inquiry that requires attention. However, lately the lines have moved quicker than normal. I think they might just be doing their best right now to deal with the Christmas onslaught. Time will tell if the gridlock will make a comeback. As for pleasantness of the employees, they are super nice and always courteous, even apologizing when the line gets bogged down. Expediency/Accuracy- well, if you mail anything from this location, be it a check you owe the IRS at tax time, a Christmas gift, everyday mail, packages from Amazon, etc, chances are it will actually make it to its destination on time and intact. Problems with slow, lost or particularly damaged mail/packages have been ongoing at other USPS locations around town, but not at this one. In other words, if you do a lot of online shopping or have important documents or packages to ship, do it here and forgo the downtown Flint locations. What you send from those locations will either arrive late or disappear entirely. I wonder what the "Dead Letter" sections of some of those branches are like. I'm pretty certain some of my lost mail is there. Convenience- this location is fairly convenient in many respects. It's large, the doors are always open day or night, they are open on Saturday (Sundays in December to handle the Christmas holiday), they sell packing accoutrements, like tape, boxes, packing materials, etc, as well as gift wrap, bags, cards and so on, they rent P.O. boxes, and take passport photos. However, it would be nice if it wasn't so hard to make a left turn out of the parking lot. Car accident, anyone? Like I said, this location is passable and obviously better than other USPS sites in town. It's not great, but it's okay. It beats some of the downtown Flint locations on E. Boulevard, Flushing and Saginaw streets.

Our first time coming to this post office and there is plenty of parking…read more They have two card stands full of cards for every occasion. It wasn't crowded when we came on a saturday around 10am. The two employees who helped us with our package were friendly.

wow! what an unexpected delight! I was nervous about my visit and yhe man who helped me was kind,…read moregracious, aware of my time and money. he helped me find the cheapest packaging that would work the best and made sure that I was ready for the future! thank you!

Terrible at delivering packages. I had 2 say they were delivered. Only 1 was delivered been…read moretrying to deal with them for 2 days now. Not a cheap package smh. Why r theybputting delivered if item was not delivered

This was one of the friendliest USPS I've ever visited. The workers were extra nice and even had a…read moresmile on their face. They were not as busy as some of the other larger/main locations. They have wheelchair accessible parking, accessible counter and automatic machine. It's a very small location but they give a give fat 5 star from me!

Absolutely refuses to deliver on Saturdays even though there are delivery instructions specifically…read morefor this situation.

I had a terrible experience with a delivery driver a couple of weeks ago, he came to my door…read morebanging for no reason like he was about to break it down.I should of just told him to f*** off I'll pick up the package, but for my kids safety I didn't. My daughter was so upset at how he was banging she had to yell through the door to tell him to just leave it but he didn't. I put in a complaint, they told me a supervisor would call me, instead some lady did and she was trying to gas light me like it wasn't that serious, I told her I didn't want him delivering packages to my apartment any more and she said they can't do that which is crazy, she said she was gone talk to the supervisor and tell him to talk to him about his behavior and I know she not going to do anything,all I know is if I ever get a package and it's him and he pull that again, I will not be so passive and definitely will not tolerate the hate and Ignorance.