Major inconvenience! We needed to get a mailbox key from this location because they don't do the…read morekeys at the post office around the corner from us in Grand Blanc. I asked them to make keys and they said it would be ready Monday which was the week of Christmas and then I go in and it's still not ready and it's Friday. I was told to check back the following week. I don't understand why people make things difficult. The keys should have been ready but they weren't. It's quite frustrating!

If I could zero ,I would. Poorly run, post master RUDE and would not listen to my complaint of mail…read morebeing dropped on ground, over stuffing of box with packages that took 2 people to get out and in the process my regular mail goes out the back of my step 2 box, blowing in wind. Apparently if you have others in your neighborhood that have dogs out ,even if yours are secured it gives them the right to do this with your packages or refuse delivery. However, I have seen her do this out my window, with no dogs in the area outside. No recourse. I have now installed cameras that will show video proof of utter laziness. I will gather enough to pursue legal action. I am done. How unprofessional. Just the mention of the word "dog" makes it all our fault. RIDICULOUS!!

I have never been so disappointed with this service like I am today. I been waiting 4 days pass my…read moredelivery date for my package to reach my city when it finally did I was not able to pick it up. Now my package is in florida I'm IN MICHIGAN delayed for God knows how long.

A slightly above average experience when it comes to dealing with the local post office…read more We all know how frustrating it can be to do business at the post office. Be it standing in line, arguing about the merits of overnight delivery, ascertaining what happened to damaged or lost packages, we've all been there. When it comes to local post office locations, this one rates slightly higher than a few of the others around town. If I must use the post office (and let's be honest, we all have to every so often, even if we try not to), this is the location around Flint that I prefer to use above any other. I'll break the good and bad of this particular location as follows: Parking- it's woefully inadequate and the lot appears to have been laid out by someone who was stoned. There's too much unused "green space" where vital parking spaces are needed and no reason for it. The space between rows is so narrow that anything larger than a Mini Cooper dare not scoot through (especially in the winter during heavy snow, which piles up and narrows the rows to about half their original size). Yet, there's a considerable swatch of land untapped for parking. Hmm, go figure. Customer service- it's largely inconsistent, but has been better lately. The lines have traditionally been very long and they have a habit of only opening that last "special services" line if there is a line of epic length extending out the door (it happens more often than not) or a bizarre customs inquiry that requires attention. However, lately the lines have moved quicker than normal. I think they might just be doing their best right now to deal with the Christmas onslaught. Time will tell if the gridlock will make a comeback. As for pleasantness of the employees, they are super nice and always courteous, even apologizing when the line gets bogged down. Expediency/Accuracy- well, if you mail anything from this location, be it a check you owe the IRS at tax time, a Christmas gift, everyday mail, packages from Amazon, etc, chances are it will actually make it to its destination on time and intact. Problems with slow, lost or particularly damaged mail/packages have been ongoing at other USPS locations around town, but not at this one. In other words, if you do a lot of online shopping or have important documents or packages to ship, do it here and forgo the downtown Flint locations. What you send from those locations will either arrive late or disappear entirely. I wonder what the "Dead Letter" sections of some of those branches are like. I'm pretty certain some of my lost mail is there. Convenience- this location is fairly convenient in many respects. It's large, the doors are always open day or night, they are open on Saturday (Sundays in December to handle the Christmas holiday), they sell packing accoutrements, like tape, boxes, packing materials, etc, as well as gift wrap, bags, cards and so on, they rent P.O. boxes, and take passport photos. However, it would be nice if it wasn't so hard to make a left turn out of the parking lot. Car accident, anyone? Like I said, this location is passable and obviously better than other USPS sites in town. It's not great, but it's okay. It beats some of the downtown Flint locations on E. Boulevard, Flushing and Saginaw streets.

Very unhelpful. Not sure what has changed. Had priority label on boxes but decided to ship ground…read more Said I couldn't use those labels then. It was "everyone would do that, use their labels for free. But, they didn't have other labels or markers for sale. So for a nickel worth of labels they lost $140 worth of mailings. Headed to UPS now.

Super cute store! Lots of box and envelope options. Good location. Staff is awful...I was accused…read moreof stealing tape. I walked in with my tape and marker. My tape is literally from the usps..? Handled business then left. As I was leaving and getting into my car an associate followed me out and yelled across the parking lot...asking if I took their tape and that I need to pay for it lol...I replied (aggressively) no...then she locked the door and watched me get into my car...if I had stole the tape why would she think confronting me in the parking lot would be a good idea....maybe...a refresh on customer and associate interactions and safety should be on the managers agenda.. L O L

do not use postal depot. they were 10 minutes late opening up and this woman named Kelsey was the…read morerudest person I've ever met. I almost just left but need my package to go out that day. not even sure she knows what's she's doing to be honest. just overall a horrible experience. go elsewhere and save yourself the headache from dealing with this woman