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US Post Office

3.8 (12 reviews)

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9 months ago

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3 months ago

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5 years ago

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4 years ago

The manager was empathetic and helpful with an issue I was having receiving some of my important mail containing very important documents.

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5 years ago

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12 years ago

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6 years ago

Bunch of rude arses...asked a simple question and they had to make sure I felt like an idiot before answering.

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7 years ago

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10 years ago

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10 years ago

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11 years ago

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8 years ago

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US Post Office

US Post Office

(9 reviews)

DO NOT DROP UR PACKAGES OFF HERE!!!!! I had dropped off a package worth over $200 here about a…read moremonth ago and have yet to receive tracking or any information about the package. I went back to see if they could tell me anything and the people there were very rude about it and were acting like I made a mistake. Save yourself time and go to a different post office any of them but this one

I came in around 4:30-5pm yesterday to send two international packages to my boyfriend who is in…read morethe army gone on a year long deployment. The clerk that helped me was so incredibly rude to me, and made me feel so terrible for having two international packages because apparently they take a long time to process. He was yelling at me and telling the customers who were coming in after me that they had to wait because I had brought in two international packages and that it was my fault they were waiting and not his fault. Every single time another customer would come in, he would yell and tell them that it was going to be a really long wait because "this girl" has two international packages to send out. He told me I was making him "suffer" by having two packages sent internationally. When I apologized for having two international packages and for it taking a little longer, he told me "don't apologize to me, apologize to THEM for making them wait!" and pointed to the customers behind me in line. I then turned to them at this point, told them how sorry I was for making them wait in tears. I have NEVER in my life felt so horribly at the hand of a complete stranger. I went to the location on the corner of Monroe and Michigan in Grand Rapids, and I was helped by a tall, caucasian guy with glasses and a receding hairline. On my receipt, it was clerk #4 but I don't know if that was a number specific to him or the register we were at. The way he spoke to me was ABSOLUTELY unacceptable. All because I wanted my boyfriend to have a piece of home during Christmas while he is ACROSS THE WORLD fighting for our freedom. This is the 2nd time I've been to this location and helped by this man and made me feel horrible for brining in a care package. I have also watched him berate an elderly woman for asking if a package would be mailed by a specific date and her walking out. If he spoke this way to me, he is definitely speaking like this to others as well and that is absolutely atrocious.

US Post Office - postoffices - Updated May 2026

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