Clerks are consistently pleasant, patient, and extremely helpful. Usually adequately staffed, and…read morewait times are reasonable. I've observed Post Office staff working with all kinds of people: young, old, crabby, polite. I've never seen the staff be anything but helpful and respectful. Definitely my favorite Post Office in the Lansing area.

This location sucks!! Whoever helped us on February 24 at 6:46 pm doesn't know what she was doing!…read moreThis is ridiculous! You need to ACTUALLY teach your employees how to do something!! Certified Mail?? Please. It's been slow as molasses and the destination was in Lansing and now it's sitting around in Detroit probably coming back to us because you didn't put out enough postage?? Why don't you relearn your job and stop acting like you know what you're doing when you don't know jack!! You are dealing with delicate documents! That was our taxes lady!!! How would you like having your important documentation being put around in limbo!! Wish I knew your name because I would tell people not to deal with you!! My husband and I are definitely upset and not happy with this location, very unprofessional, very lazy and Definitely incompetent as heck!! Just don't go! Maybe some people actually send it out right but this woman who helped us did not! We should have just done it ourselves! Truly, truly disappointed and upset!! Hopefully, I can redo my taxes and mail them out still but I will never trust other people to handle my important paperwork!! Get it together you guys for real!!

The Dimondale Post Office was closed/Lobby which is supposed to be open 24 hours a day/this…read moresaturday morning at 8-30,which I happened to notice one of the workers had an infant child with her at the front counter as myself and another patron were having trouble with getting her attention,since when does anyone allow this negligent kind of behavior?!.....Such Ignorance would not be tolerated at businesse's elsewhere.

Terrible no direct line for customers to speak to a representative ridiculous repeat of messages…read more wasted time

Great store. owner always checks to make sure there is only one label on the package to make sure…read moreit goes to the right destination. great store! highly recommend

Absolutely amazing customer service! Staff is always friendly and fast. Come here as often as…read moreAmazon allows me ;) Would come here again 5/5 stars.

I have tried using this location a few times due to Sunday being the only day I can get to shipping…read morethings. My partner is in the military (which I explained as I had a question) and shipping things/letters is his only contact right now. Each time the staff has been unhelpful, short, unknowable and seemingly annoyed customers are there whether there was one person or five. I am not one to complain to management, but I download yelp just to share how upsetting my experiences have been. This is the third and final time I will use this location, possibly UPS in general. I would leave 0 stars if the app allowed. I understand the price gouging being that they aren't the post office and offer being open 7 days a week, that's fine. But the experience should be at least neutral most of the time. Take your business elsewhere.

The store was clean and Colleen was very helpful. I will be back for future shipping needs.read more

So this area has many hidden attractions, from State owned land for hiking, hunting, and basically…read moreenjoying the great outdoors, The area also has a lake- Park Lake, great views, fishing, swimming. All around nice area, downtown is where they hold "Bathtub Races" good time's.

Absolutely refuses to deliver on Saturdays even though there are delivery instructions specifically…read morefor this situation.

I had a terrible experience with a delivery driver a couple of weeks ago, he came to my door…read morebanging for no reason like he was about to break it down.I should of just told him to f*** off I'll pick up the package, but for my kids safety I didn't. My daughter was so upset at how he was banging she had to yell through the door to tell him to just leave it but he didn't. I put in a complaint, they told me a supervisor would call me, instead some lady did and she was trying to gas light me like it wasn't that serious, I told her I didn't want him delivering packages to my apartment any more and she said they can't do that which is crazy, she said she was gone talk to the supervisor and tell him to talk to him about his behavior and I know she not going to do anything,all I know is if I ever get a package and it's him and he pull that again, I will not be so passive and definitely will not tolerate the hate and Ignorance.

Needed to speak with someone but couldn't get passed the stupid AI with all the money yall have you…read morewould think you could have a person answering calls.

FedEx has repeatedly lied about when a very important delivery would be made…read more First it was last Friday. Then Monday. Then today. I called and they really didn't care.