I've been in the store many times. Even when there's a line going out the door the employees are…read morecheerful and provide great service. I want to call out Nicholas as he's help me many times and today he was working with two customers at the same time. He provided me information about my non-amazon shipment that most others wouldn't have know. He's a wealth of information when it comes to shipping. Thank you!

Have been to this store several times and always found the employees to be friendly and helpful. I…read morecame all the way down here from Brainerd because the UPS store there is really BAD. I will do all my shipping and returns in Forest Lake now.

Very pleasant and fast service. Thanks, Patti!…read more I took an antique lamp here to ship to myself out of state. It was packed very well! I can't believe everything fit in the box with all the bubble wrap and paper! I would use this place again for sure!

Great service, cost effective, highly reliable and convenient location. I have frequently used this…read morestore over many years and never been disappointed.

hi. i was there on sat. evening i think so. i want to ship my book, it was in a big yellow…read moreenvelope, i wanted to put in a box. he was saying i should put another box, i asked him. how much. i don't remember how much. he say i should just leave in the envelope, i say no. i did say i wanted one day. asap, he give me other option.it was will be fast. if i want to pay other stuff. i say sure. i didn't do it. i don't remember. i say this is my first time. if you want to help me. you could say you want to help me. thanks i want 10 by 10 by 10. the box. he asked me. my named and other stuff too i want to send to this place. so. i give him. a name. after that i say i give him the wrong name. i got the receipt yesterday i got there like 2pm. (tracker :1Z61E2410324247414) i was wonder why. this number isn't tracker after that. he say he cant help me. i say what number i should i call. he customer service. i say do you have customer service. see he didn't wanted to give me. the other employee say they do is in the back he never give me a new receipt. fuck. i felt this was mt fault, it wasn't my fault he say i was taking to long, there a long behind me. what that mean. CUSTOMER SERVICE always right. no matter what. just listen to people. you cant listen to people. you shouldn't been working this job it see like he was irritation by me. he was unhappy. if you are unhappy. don't work at this job. it doesn't matter everyone's need to be patient. so he need to change his attitude. what is his named, i didn't get it. he is Indian. he help me, omg. this is so crazy. if you have a bad day, don't take it to other people. i wasn't trying to be bitch. i say I'm sorry. i think he was manager. he help mw. he say i should wait yesterday night so i can change it. no. tracker number it show it. the manager say that he will help me i' m sorry. today i came in i thought manager will help me. no. i say i can wait. he can help me. he say another employee will there at 9:00 am i did call the customer service. they couldn't help me too. i don't know how long i was on the phone with the customer service. so the customer service say i should go the near store ups. they can help me to canceled it. Indian guy, say he cant because it was out the delivery. i say i talk to customer server they say that you guys can cancel. He went to garb the manager. i show my paper to the manager i write it down. i didn't lie. i was soo piss and i feel i was going to cry. i didn't want too because always to be patient with others. hopefully he will be fried this job. he kind of got attitude too, he still help up too. thank you for the manager so much

They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

I bring my fragile items to Mike. He has never failed me. A plus. Highly recommend him. Thanks.read more

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

This was listed as a Fed Ex location to drop off a return. Woman behind the counter said it was a…read moredrop off only? I said "Great- that's what I have" She said "I can't do it the scanner is broken" Very rude.

This is a very easy place to send packages from. It is never busy and very convenient to park. I…read morehighly recommend this place.

I really enjoy coming here and the fact that everyone is so polite, that ensures that I'm a repeat…read morevisitor. I've had nothing but a good experience here and the are very helpful. I ship packages often and I'll come here over other places because they're fast and efficient. Even though the cost of everything is going up nowadays, they still find a way to keep prices fair and reasonable, probably to their own detriment for how nice they are. Whether it's a quick stop for something I'm mailing, or if I need to pick up office supplies, this is where I go over some unhelpful chain store like OfficeMax or Staples. I needed to send a fax one day and wasn't sure where to do it. I gave the shop a call and they were happy to offer help. Prices are great, service is prompt, and most importantly it's run by friendly people. Happy to support local businesses like this one!

Since I started to use the UPS location on a more regular basis, I had no idea how knoowledgeable,…read moreservice oriented and kind these people are. They ggo above and beyond to help their customers; I happen to be one they have explained things to me so patientlly, sent out my USPS stuff when I was at UPS, gone into my phone to find a return I want to make but still don't understand the QR code thing, etc....... I really don't see any reason to use another UPS store or service because the people here have saved me on many occasions. Thanks to the staff at UPS North Oaks, MN. In addition, I don't think there is a service they haven't got. I went in last week with a FAX and the number on the other end was consistently busy and they kept trying to get it through until they closed, tried mulltiple times the next morning until we gave up on that particular number and I called the gov't agency and got a different number. They were very patient with me and followed through above and beyond. I felt like they were on my team. Their prices are very fair, they provide exceptional service and at a great price.

My wife had a package to return and we had to take it here. It was a quick and easy way to return…read more We were in and out in no time flat. It was part of the Easy Returns process. Worked out good.

Absolutely wonderful service and follow-up. I needed to ship a large stained glass window to a…read morefriend in Seattle. Freight Buddy took care of everything from crating to following my shipment. Special shout out to Kevin ~ Thank you!

I have used just about every freight company locally and nationally. Freight Buddy is not your…read moreaverage freight company. When you walk through the doors you will notice that. Their building is absolutely amazing and you feel comfortable from the very beginning. From their staff to their support it's the best. I know what to expect from most places. Freight Buddy not only met my expectations they exceeded them. Get this not only am I sold on their value added services but my clients are receiving their shipments and they actually call or email me back just to let me know how impressed they were with the crating of every item. Sorry but that just does not happen in the freight industry. I now have a freight company who not only provides a service but actually provides substantial added value to every deal. I guess I no longer view my freight company just as an necessary service but as a value added partner!!! Thanks FREIGHT BUDDY!!!!

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!