Review for Jackson Heights USPS (37th Ave Location)…read more I'm very disappointed with the service at this USPS branch. There were only two employees working, and yet many people were waiting in line for a long time. The staff were not working efficiently, and there was no sense of urgency to move things along. Customers deserve better service -- especially at a busy location like Jackson Heights. Management really needs to add more staff and improve service speed.

Terrible stupidity They returned my mock paper ballott as…read moreUnable To Deliver although I have lived here since last October.WTF and now I am shown as an inactive voter and have to go through a giant hassle to update my status to active As a result I missed voting in the most recent NJ election

I don't know which of your delivery person is for West Farms Rd., Farmingdale, NJ, I do know you…read morehave at least three delivery people you need to have a serious talk with them they need to stop leaving the mailboxes open 80 to 90% of the time the mailbox is left open . All the mail that was delivered on January 12, 2024 is sopping wet focus on doing the job correctly important papers that need to be notarized are sopping wet. If you need a picture, I'll be very happy to post it. This needs to stop , never had this issue with our original post man who is still working lovely gentleman. I don't know who the other two are but they need to stop leaving the boxes open.

I drive from Freehold to Farmingdale PO. I see John (Jack) at the window most times. All of my…read moreletters or packages arrive on time. I haven't lost one yet. Plus their suggestions helped me so much. Clean and I never have to wait in a long line. A hidden treasure. And I have to add all of the employees there are so nice. Its a drive for me but so worth it. Thank You Farmingdale PO.

Small post office but rarely a line and they get you in and out fast while addressing your postal…read moreneeds

I went to this post office rather than the Brick one, figuring it would be less crowed, which it…read morewas and I was so glad that I did. Bob, the employee working behind the counter, was so energetic and helpful!! Great customer service! I don't mail overnight packages often & usually I would pay $19.95, but he saved me $3 by offering me a different solution & it would still be overnighted & I'd still have the tracking. Even tho I dropped it off at 3:30pm today, he guaranteed me it will be there by noon tomorrow & said if not, I get a full refund. I've never been to a post office where the guy explained everything to me & helped me save a couple of bucks! I was also in and out in less than 5 min, no line! All pluses in my book! I highly recommend this post office & I will def be using this as my regular post office from now on. Thanks, Bob!! :) Signed, a happy customer!

I love this post office. The lines can be long because there is usually only one clerk, but they…read moreare friendly and efficient. I've also used their passport services and I was in and out in less than 15 mins.

If there is any other place you can go, use that place instead. The unprofessionalism,…read moreinappropriate attitudes, and intentionally bad service is enough to make you avoid using this post office at all costs. No matter who you speak to at this location, they try to make the process as difficult as possible. It does not matter who they are talking to, their vitriol comes out and continues on to the next person. If these are the people we are supposed to trust with our packages and stamps, what faith can we have in the manner in which our mail will arrive/be sent out? The place has only gotten worse as time has gone on, which is incredibly impressive considering how hard it is to get a job these days. You would think they would greet everyone with a smile or at least basic courtesy. You will not be treated with any human decency here.

The Asian man is very helpful. Not sure how this place got such a low rating but it's relatively…read morefaster and more convenient than most USPS in NJ. I always come here when I need to get things done esp during lunch hour. Lines are probably like 5 mins tops, and pretty quick and easy.

THE WORST!!! I have been in business & using them for the past 6 years I can't tell you how many…read morecomplaints we have put in from: Missing Checks, Crumpled up mail like it came out of the garbage. The people in charge are a joke they really are dumber then the carriers. UGG!!! This is how my mail came today after not getting mail for a few days.

Who reviews a post office? I DO! Here is why…read more I love getting mail. I love sending mail. I make hand made cards in my spare time, so I love mailing them for all different occasions: birthdays, thank you notes, sympathy, encouragement, Christmas, Easter, etc! I love wrapping packages in brown paper and mailing them out to good friends and family. I cried writing letters to one of my best friends while he served in the Marines stationed in Afghanistan for two tours, but was elated when he told me the letters made him smile when he felt most alone. Letters...the good old fashion kind... they can be magical, did you know? :) Of course, I use the post office for serious business as well. I'm working on my dissertation remotely, and I mail each chapter draft to my PhD advisor in North Carolina approximately every two months. These drafts are always time sensitive for I'm always behind, but not one chapter draft has ever gotten lost and it has always arrived by noon on the day promised by the post office. I also sent important documents often to the history department and graduate school by mail, which are signature required. No problem. This post office ALWAYS delivers ON TIME! Which is amazing because when I lived in North Carolina for 5 years, I cannot tell you how SLOW the mail service there was. I think it took two weeks for my mom to receive a birthday card. If I send a card out to a friend of mine in NC now, it takes three days, boom! In fact, I mailed a package out to the middle of no where of North Carolina the Monday before Christmas and it arrived Friday, by noon! Talk about, signed, sealed, and delivered!! (breaks out in song!! haha!) The staff at this post office is incredible. They are hysterical and I feel like I've been transported to a small town post office in the middle of the suburbs. Once day, I was wearing a T-Shirt in support of the wounded warrior project around veterans day and Bobby (or Bob?), gave me a pin to go along with it. I felt really touched! I think I even forgot I was wearing the T-shirt haha! Staff will always get you the best deal for your money. Whether you want priority mail, something sent over night, with or without tracking, signed or not signed upon delivery, etc. I've made it known I'm a graduate student so they incredibly helpful in helping me decide the best way to mail out items. I have overnighted SEVERAL chapter drafts over the past year, and yes, they have gotten there on time! I always think it is worthy to note that the mail carriers in this area are fantastic. My daily mail carrier works hard. Almost any order I place on amazon comes through the U.S. postal service, and you should see the LOAD of boxes in the back of her truck! My neighbor had to assist her in unloading a package that he had order the other day. It was huge. She needs a hand truck! I've seen her early in the morning and even at 8:30 at night during the Holiday season. I also have a huge dog with a somewhat vicious bark. He's afraid of her "truck" and goes bananas when he see's her coming down the road. Yet, she leaves him a bone in the mail box every day!!! She must be immune to barking at this point going up down and neighborhood streets, but the fact she leaves a bone... well... I'm grateful, and so is JQ my puppy! The only negative about this post office is it closes on 4:30 on weekdays and is only open until 1 on Saturday. Of course you can still drop off your bills, etc., for 5pm pick up, but you can't go in and buy stamps, etc. Given the fact that people work and have jobs, if they are going to close early, it would be nice if they were open all day Saturday. I'm not sure who dictates these hours, because they were the same when I lived in North Carolina. Then again, you can always use UPS for mailing packages, etc! ;) I'm not sure how useful this is to yelpers outside my area, but I wanted to take the time to write this review especially during the Holiday season. The post office works hard, yet the staff and the mail carriers always have a smile on their faces. They are the embodiment of patience and customer service. They deserve to be acknowledged, in my humble opinion. It is rare that I don't post a picture to go along with my review, but I think it is fitting that you read this review, as you would a letter. You know, the old fashioned way ;)

Whenever our regular driver is not on, the other person apparently has an issue with scanning…read more packages. So are we stealing or just being lazy . Our regular driver is awesome. My experience with other drivers is awful

Love this post office. They are always so kind and thoughtful. I have never been given anything…read moreless than stellar service.

I was having trouble getting a delivery because of insufficient addresses...my package actually has…read morebe returned to sender in Missouri the week before. I told John at the front desk about my struggle and he went to the 'cage' where insufficient address boxes are placed and went through who knows how many boxes but he found my package, John went out of his way to help me and I so appreciate that. His help deserves a 5 and I would give him 10 if I could.