It's the old post office. What do you expect . Cheapest way to get a letter delivered

few of the staff members at the Service counters are not friendly ans give am impression to the customer that they are giving them a favor.

I had a missing package this week, I had ordered an item from Ebay and it was missing. It said it was delivered but actually I never received it. I sent the tracking number to USPS and they contacted me twice in less than 24 hrs saying that they investigated it and found that the sender (from Ebay) sent it to another address in my neighborhood and not my address. They advised me to contact the sender which I did and I received the refund promptly. Great communication and quick response! read more

Since October 2025, The mail is slow heading out of framingham ma- it takes a month for my cards to get to friends houses in Milford and Worcester MA and 5 days to get to CA- Outrageous! I hate that this is happening here??! The workers are nice in Cochituate Rd tho! read more

Best post office! Open late nights, so not too crowded! Good for a late night run. Happy I can go late!

Has to have the worst clerks working here. That's why I usually drive to another town Seems you always pay more for regular card dont go here read more

This place gets busy but I do appreciate their self service kiosk and the fact they stay open till 9pm for working folks! They are general helpful and good customer service. read more

I have a package stuck in limbo at this post office for seven days. Either theyt don't care about packages, or they are too lazy to do their jobs. They should all be fired! read more

Had gone back to post office as I had mail to send. Clerk there was not especially helpful. He said he'd have some one contact me. He had wanted the original tracking number. I told him to ask Rose the clerk of whom I'd given all copies previously. Seems I did get a few incoming calls on my cell. None of which at the time I was aware of. No messages left and no return phone number. The rating stands. read more

I had a really bad experience with the Asian female window Clerk I don't know her name I don't care but she was very nasty even the way she says hello I'd rather have her not say hello I've had no choice but to have her deal with my transaction twice and if she ever calls on me again I'm going to just tell her to take the next customer in line I am not dealing with her ever again As for the other male window clerks they are always very nice ... It doesn't cost anything to be nice to people If you're in a bad mood Don't be around people Not every job is cut out for everyone read more

I was so surprised today when i needed a letter sent via certified mail. Usually there would be long lines to mail something through the teller window, but today was different - few people on line, and one of the postal workers were helping people who are on the line. The wait time was surprisingly short. The staff was professional and helpful. I've always dreaded coming here for these two main reasons, but it seems that there were changes and everything is running the way it should be. This Post Office here in Hicksville is so invaluable, because you can even mail packages or buy stamps, when they are closed. There is a 24 hour self service machine here. There are plenty of parking also. I am very satisfied with today's visit!!! read more

Today, 8-6-24, we visited the Hicksville, NY Post Office to obtain our 3 passports. Clerk Rose and the Team there were incredibly helpful. She is very knowledgeable about the entire process, and we can't thank her enough for the great USPS Customer Service! Thank you Rose and Team Hicksville PO!!! read more

This Hicksville hub is home to the best post office on Long Island for both counties. Open until 9 pm, and the last of the overnight pick ups going sometimes until 7 pm -7:25 pm you can sometimes get that emergency overnight there if Fed Ex has cut off. To check when calling, they answer the phone and will let you know if it will make it, depending on time/ delivery location. This post office is a gem, with about five or six tellers keeping the line moving. It's no leisurely rookie place with early cut off times. I've tried Melville and Uniondale looking for other late night, but none are open to the hours of Hicksville. Put this in your contacts, as the last hope for getting something out today instead of tomorrow. Employees are pros too. read more

Today I went to Hicksville post office to renew my passports for my sons. Ms. Rose took her time to do each application carefully. The was a lot to do. Also Ms. Rose help me to renew my passport She made the process very easy for me and my family. Good job. read more

The worst post office in the history of America. 2 Asian ladies are the rudest individuals I've ever encountered. Could give a rats ass about the inevitable lines OUT THE DOOR, 24/7 no matter what time of day. They walk around the back & completely ignore the line. The frustration this single place has caused me every single time I have to come here is insane. This place would be better off shut down completely so at least they won't be employed any longer. If I could rate it a negative 3 stars I would read more

US Post Office - Line to the door every single time. - Post Offices Near Me - Hicksville, New York

Efficient, helpful and kind. I highly recommend! Some guy was being a bit rude, but the man behind the counter did not pay any attention to it. He was calm and focused the whole time! read more

I would like to clear up the negative reviews here. While I did not see any of the Asian female employees many of complained about, I was helped by two older workers who were lovely. Clear and concise, friendly, and we're there to help anyone coming inside. read more

five stars for Mike at the Hickville post office. a real human who went above and beyond to help with a problem that our government created with an awful computer system. Ann and Matt were also helpful read more

Hugeee and offers great hours. Sometimes there's a line, but it generally moves quick and all of the employees I've encountered are very nice and helpful. read more

On 12/13/23 I scheduled a Passport renewal application with the Hicksville Post Office since they are a full service Postal Office. They do Passport Photos and full application review and processing. I had the pleasure of meeting Ms. Rose who took the time and patience to review my application and fix any missing areas, confirm my supporting documents and even provide me with information on how to obtain a clean and new Birth Certificate via the Vital Records website. Ms. Rose was a pleasure to work with and made this process very pleasant. She was quick, intelligent and helpful. She is a shining example of Great Customer Service and an asset to the US Postal Company. Bravo ~~ Ms. Rose. And thanks for making this experience such a positive one for me. read more

Would not recommend to come here for your FBI Digital Fingerprinting. The staff did not know what they were doing and I was told to come back the next day (which would've changed nothing) or try to go to a police station. Had to go to a different location (Huntington Station) to get service done correctly. read more

Can't complain much, opened til 9pm, staff was friendly during my visit here. Parking is readily available right out front. Last collection from the mailboxes is 6pm. They also have a self-service kiosk outside the full service center as well as to kiosks inside the full service center. For stamp collectors seeking sheets that may be already sold out at the local post office, consider stopping by here, they had a wide variety available during my visit. read more

US Post Office - Self-service kiosk available 24 hours on the right - Post Offices Near Me - Hicksville, New York

This post office is one of the large main distribution centers that I've seen. It sits nearby the Hicksville LIRR Station within walking distance. The back of the post office has multiple drive-thru mail blue drop slot boxes for New Yorkers who are always on the go in the everyday hustle and bustle of life. Customer service is somewhat attentive and courteous unlike the post offices in Manhattan as suburban life is much more laid-back and relaxed. I rate this post office four stars as it appears to be shabby and needs comestic structural work. This post office has good hours of operation as it open late, but no longer until 11:30pm due to the ailing economy. Monday thru Friday: 9:00am-9:00pm Saturday: 8:00am-3:00pm Sunday: closed read more

Postal Super Center I forgot that this place was open so late until I read the previous review - and I have used the damn late hour thing! This place is hands down the place to watch on April 15th when every procrastinator for 50 miles shows up here to file their income taxes before the deadline! Parking in front, usually pretty busy as well. read more

Parking is TIGHT. They have a lot in the front (or more accurately, you could call it a wide strip). Navigating in and out of here was a pain. Their Automated Postal Center was messed up (the scale would not register what I had to mail off) so I had to go stand in line. Personally, I HATE doing this. Isn't the very purpose of an Automated Postal Center so you DON'T have to stand in the often long lines?!?!? The line here was a bit long but it did move a little better than the one at my local post office. Staff was helpful and did take care of me promptly without a long wait or hassle. I likely wouldn't go back unless I had to because of the parking lot but not a bad place if you're in the area. read more

Hicksville postmaster doesn't respect clients. We have to wait between 20 to 45 minutes. Employees most of the time are busy in their own business. read more

Rude, incompetent, racist staff - this woman acted like I didn't speak English and just kept repeating herself louder. She was the one who wasn't listening to what I was asking. read more

Cons: -The parking situation blows. One way in, one way out, and only one row of spots. You can't even back out without the 50/50 chance of hitting someone pulling in. -The lines if you need to see an employee are insane, especially around the holidays and tax day. -It's 24 hours but they sometimes lock the doors...Just because. Pros: -The 24/7 (when the doors are unlocked, anyway) postage machine. I use this baby for everything. read more

Efficient, speedy, and friendly service from this branch of the USPS. Utilize both the passport service and shipping/mailing. Ample parking when not busy. read more

Terrible place! Horrible! Run for the hills! The Asian lady especially is G R O S S. I didn't even go to her window she was just over hearing what I was saying with the lady that was helping me instead of helping the people in the ridiculously long line. I don't know why they haven't fired her. read more

Went to drop off packages and both drop drums were locked so you cannot just walk in, drop packages and leave. In an attempt to reduce viral exposure they should never leave those locked. Having them locked up causes many people to stand in line to drop their postage paid packages. NOBODY was six feet apart in line! I understand the building is old and there is no way to create additional room but you can have more convenience options. The machine is in the lobby to pay for and print labels, but you must then wait in line to drop the item off with a counter agent. read more

As one of the few "Hub" Post Offices in Long Island, Hicksville is actually a major mail distribution branch, delivering mail to Hicksville, Jericho and a few other neighboring towns. They have well over 20 postal vehicles, which can be seen driving around the streets delivering packages and parcels. The public parking lot is rather small, but most people are in and out in a few minutes tops, so wait time is not that bad for the most part. Convenient location, right off the main road 106. Overall, for a post office, not bad. read more

kit duen of this post ofgice us the worst....they never answer phone, or emails...problems handed to her ate never looked into....complaints go to her and she does nothing....lost mail....nothing....mail given directly to this post office do not leave the post office for days.. anyone who cannot take the horribleness of this post office send written complaints to: usps 475 l'enfant plaza s.w washington dc 20260-2200 the only way to get this hickville post office actually running right! send your concerns to address above read more

Very rude service, treated me suspiciously because I was mailing a letter outside of the US. Kept cutting me off every time I answered their questions. read more

Came here to mail a birthday card since I'd run out of stamps. The parking lot is quite small with not many parking sports. If you can't find one, you have to turn back out of the parking lot onto the street and then try again. Getting out of the parking lot where the stoplight is is also a hassle because it's such an awkward position/angle that it puts the car in. The workers are friendly and efficient, so solid plus there! I just with the parking lot and entrance/exit were better designed! read more

Rude people working there. I am not speaking for all but all the ones that were there when i was waiting on line. Just left all i had to do was get few pieces of tape to tape up my label and it is a post office they refused to provide it instead they made me purchase tape for 4 dollars. Unreal ridiculous where is the human connection. They are very by the book no human connection. Along with other two ladies i can over hear them speaking with other customers in a rude manner as well. They all looked miserable and like they have an attitude. I was there Monday night at 8:30pm. read more

I recommend if your asian don't goto front of who employeed named " jo "she wear glasses w blonde hair she is super rude. i believe she hates asian. we are living 20 century . we have different skin and we are all equal~!! other people are polite with professional to all customer. only her act garbage. i dont understand why that kind of person is working there. she need to learn how to talk people polite and learn skill. even 3year old baby dont talk like that. read more

Worst post office ever. My package still says that it's been received by them but two weeks later still has not been delivered. Went in and was told it will just take a couple of days. They don't care. Worst USPS in history. read more

My husband warned me that the staff at the Hicksville, LI post office can be really rude, especially two Asian ladies. Went in to apply for passports for all of my children and...the service was surprisingly not bad. A woman named Rose processed our passports. She was thorough, efficient and worked quickly. I made a mistake by printing the form double sided ( a big no-no for passports) and she pointed out the mistake then just corrected it by making new copies. All in all, a painless experience. read more

I would zero stars if possible. Saturday morning and only one window person and she's doing passport duty. Finally second person comes and handles one customer before allowing another passport person jump the line. The WORST ever read more