The hours are really odd and sometimes they aren't even open during the posted hours. The only…read morewoman who I have seen working there is not fluent in English and very hard to understand! I only go to this location to drop pre-stamped mail and use the outside box as the building is often locked when it should be open!

The woman who works there is Very helpful and considerate. Never a line. A pleasure to bypass…read moreMonroe PO to go there.

PO workers are polite and should get 5 stars at the counter. Problem is waiting a half an hour…read moreevery time I go into this facility. Have had delivery trouble @ 111 union valley Road. Continue to receive everyone elses mail in our communal delivery box. Why is it all envelopes with out the suite number get put into into our mailbox? More disturbing is that our mail has been extremely sparse. Wonder where it is all landing?

I have been in this PO a few times and will never return. There's always a long line, slow…read moreservice, maybe 3x there was only 1 behind the counter. They should ask East Windsor (next town) how they operate.

Very efficient and pleasant people working here. If there's a line, they keep it moving.read more

I've been to many UPS stores and the woman owner is just the loveliest. She's is always super…read moreattentive and calm, never rushes and gives everyone the time if they have questions. She also acknowledges you when she's working with you to check you out, making small talk and sometimes that goes a long way.

I love my neighborhood UPS store. Yeah, UPS is a little more money than the post office but the…read morepeople who work here treat you like first-class, handling everything from the labeling and packing of the box the minute you walk through the door. Even if you don't have packing supplies, and just show up with the item you need to ship, they've got you covered. They have everything you need to ship things- from boxes, to packing peanuts, to tape. If you are engaged in any type of e-commerce and have a seller's reputation to keep up, you need to be using UPS. I once had to mail a router that I sold via eBay and showed up with just the router and the address where it needed to be mailed. No box, nothing to ship it in. But by the time the UPS guy finished packing my item for me, it looked like it was being shipped from a professional store. The packing service is complimentary if you buy the supplies here, but even if you DIY your package, they will double check it for you to make sure it arrives in one piece. This UPS store not only knows how to handle packages, but also people. Everyone is so friendly, so calm and helpful, they completely take the stress out of the whole process of shipping packages. It feels good to hand your boxes over to the people here knowing that they've got this and your package will arrive as promised (something not guaranteed at the post office!). They've really got a great team of people working here, they make it easy for me to feel good about giving them my business.

Popped into this UPS store yesterday to avoid my store, which usually gives me anxiety. I had a ton…read moreof Amazon returns that were on separate orders all with different return directions. This is usually where my anxiety comes in. However, I was greeted by an extremely helpful and patient staff member named Nick. He not only helped me make sense of everything but he helped me contact Amazon customer service to resolve one of my issues. It did not matter how long the line got he never made me feel like I was holding things up. Instead he continued helping other customers with a smile and did his job effectively and efficiently. Excellent customer service. We will definitely return.

A package that was scheduled to be delivered by FedEx Dayton on Saturday, was not even delivered on…read morethe following Monday. Now FedEx is stating that the delivery will be made on Tuesday. FedEx needs to get its act together. If FedEx makes this mistake one more time, a nationwide review will be posted on social media.

It sucks. I was supposed to get a package on Wednesday, but it was out for delivery today,…read moreThursday. Even so it never arrived. I followed the delivery map and went outside and say the Van on the corner...it did not stop at my house but went back to Dayton, NJ...the shipping hub. I called. I was lied to that it was out for delivery. Untrue. I finally spoke to someone who said he'd have it bumped up to priority and I would get it tomorrow. I'll believe it when I see it. God knows their chat bot is worthless and you can't respond at all. I told them about the Yelp reviews and that they need to take a look at how shitty their service was. I also suggested that if my package fails to arrive, I'll take it up with the police. At some point this shit becomes theft.

I have been going there for years, Me or my wife come in with Lots of boxes for Fed X and postal…read moremail envelopes lots of them on a daily bases.They are very polite and will go out of there way to help you .Also if there not there they will post a sign and come back fast , it is faster and better service then the stressed postal scvs.

I had sent an international package and paid $180.00 for 5 day delivery which the person said its…read moreguarantee service and if it doesnt get there then i would get my money back. There was a cheaper service for $120.00 which was 7 day delivery. I took the 5 day delivery thinking it would be guaranteed and the package took 8 days for it to be delivered. I call they to get my refund as promised and now they said that its not a guarantee service and cannot get my refund. It was my mistake that i did not take that in writing. So this means that they cheat their customers and get them to pay higher price for something that is not gurantee. i would NOT use them again. Big Cheaters

Ukay Nationwide Furniture Delivery Service 3/31/26…read moreCarrero team - 2 people Large Wood & glass shopkeepers cabinet purchased in SC - Ukay took ownership in NJ and delivered to me in E. Stroudsburg, PA Excellent delivery experience. Piece was wrapped in moving blankets and cardboard for protection. *Note: I have yet to unwrap so this review is of my experience with the 2 person Carrero delivery team only. My single critique is lack of communication day of delivery, which there was none. Truck arrived 20 min earlier than the 9am-1pm window scheduled. This was not an issue as I had a busy work day but I was in the middle of getting ready when they pulled up. The guys patiently waited. Carrero team was also willing to work with me on the unique drop-off situation. The delivery address (my house) was not the same as the delivery location (my barn), which is close but down a 1/2 mile stone road without an address. After driving the team to the official drop-off location, in my truck, to assess road conditions and turnaround options, it was decided to load my truck bed with the fragile furniture and the 2 guys holding it to keep stable. This process went smoothly and the guys unloaded it and placed exactly where I wanted it, without issue. The team were great to work with.

We have used UKAY for two separate DWR orders. With our previous order, the furniture was damaged…read moreduring two different delivery attempts. This time, UKAY failed to deliver the furniture at all after repeated cancellations. The communication from our coordinator, Jessica, was especially poor. Deliveries were canceled at the last minute, including calls early in the morning on the scheduled delivery day, after we had already rearranged our work and personal schedules. When there was a COI issue, Jessica repeatedly complained to me that UKAY could not provide what the building required instead of taking ownership and resolving it directly with building management. Our building regularly receives and approves COIs from other delivery companies and vendors in New York. UKAY was the only company unable to make its COI comply with the building's standard requirements. Despite having the building's template and contact information, UKAY did not coordinate effectively with the building or DWR. I was forced to act as the middleman among UKAY, building management, and DWR - even though COI was entirely UKAY's responsibility as the delivery provider. For a paid white-glove service, the entire process was extremely unprofessional. The delivery crew showed up far earlier than the confirmed window and asked us to make phone calls and coordinate arrangements for them. After they failed to resolve building issues with repeated last min cancellations, they asked whether it could simply leave the furniture in the lobby instead of providing the in-home delivery service we paid for. When I told Jessica that I would request a refund from DWR, she became defensive, argued that they had "tried to deliver," complained to me that she sends "thousands of COIs every day," and then hung up on me. Across two DWR orders, UKAY either damaged the furniture or failed to deliver it at all. Their coordinator showed poor communication, took no ownership, and pushed the work of resolving their delivery problems onto the customer. This is nowhere near professional white-glove service.

I am so excited to have found this amazing site! I just started using them and have saved 50% on…read moreall of my international shipments!! I have also saved a ton on domestic express shipping! I just enter in my package info and the website uses the most economical carrier with their discounted rates to save me the most on my shipment. They also have a great customer service team that has helped me through the process a few times when I had questions. I would highly recommend them to anyone looking for an easy way to save on shipping

This business ships with major carriers at a discounted rate.read more

Lots of words are not needed.. Outstanding…read more. Communication, professionalism, Seamless.. Pickup, delivery, Thank you

literally, the dumbest idea ever. pay 800$ to put your boxes in one large box that you have to pay…read more$230 dollars for them to bring upto your apartment (how am I supposed to transport a box that is 5 feet by 4 feet by 5 feet??) and throw away. Wasting money. Total sham. I was told 2 weeks, and I wont be getting my stuff until almost 3 weeks. I actually cannot believe I paid these people a dime. Highly unrecommended, unless you like lighting money on fire.