Multiple packages, multiple times not being delivered. When I called the post office I was yelled…read moreat by the gal on the phone. Talk about going postal!!! She said I was lying about what the slip, that was left in the box, said which gave me an option for redelivery. I was told they were refusing to redeliver because it was a big box and no room in their van. I was further told that they will NEVER redeliver a package that isn't delivered the first time. What I would like to know is why did USPS take on Amazon deliveries if they can't handle large items? If I wanted to pick up the large box I wouldn't have it shipped ‍ Customer service needs to be "addressed"at the Baker City location starting from the top down!! If it wasn't for the gals at the front counter being so helpful and cheerful I wouldn't have even given one star

Friendly greeting. Even suggested a unique stamp for my card. Very welcoming ( we were traveling…read morethru)

Post office is always helpful at the Ontario Oregon station no matter what the problem they work at…read moresolving it as quick as possible just be patient.

My sister and I came here to drop off a large pre-paid package for a friend. The person who helped…read moreus was Damon. We went up to the counter and said we need to drop this off and that was it is already paid. He immediately got annoyed and said there was no shipping label. We turned the package around to show him the label because why would we drop off a pre-paid package with no label? He then got even more annoyed because he said he could barely read the label. He took out his scanner and dramatically tried to scan the label and complained it wouldn't scan. Instead of being helpful he was extremely rude to us about the label. Also he said he could not take the package because he couldn't scan it, but he could've just manually entered the numbers. This really made me mad because he was extremely rude and over dramatic about the package, instead of helping us fix the problem.

The Pendleton Post Office is a helpful mix of short waits, knowledgable, helpful staff and…read moredependable deliveries. Their retail people are likely to know your name and make good suggestions about cost-efficient, timely delivery of packages, tax documents and plain old letters - if you ask, they'll show you how to fill out their documents before your arrive at their windows and speed your way through the process. They are also patient experts in locating packages sent from other (haven't had problems on the Pendleton end) locales. They have a persistent, gentle sense of humor and some clever merchandise, suspect the rubber boneless turkeys was was local, funny effort. My mail delivery, even on truly tough (sub-zero, ice covered roads and sidewalks, large dogs) days, has been consistent. Single downside is their public relations - they inspire a scowl in diner conversation over the location of group mailboxes and business deliveries. Haven't had these (own a small business) problems, but have heard them more than once.

Most of the time I feel as if "Post Office" is more like a four-lettered word. People gasp in…read morehorror when you mention it, and often rightly so, when one has to consistently suffer through long lines and grumpy employees. I'm not going to lie--I would probably act the same way if I worked at one of these stations. I've dealt with this particular post office for years; however, I dealt with it twice yesterday. TWICE. The first time I went in, there was actually no line. Which made me oh-so happy. The gentleman who helped us out was nice to talk with, but in the interest of us saving money, he kept insisting that we not express the packages being sent. Uhh...I'm pretty sure it always comes to the customer being right, and I appreciate you trying to save me a few cents, but really? Don't push it, k? About a half-hour later, my friend found out that one of the packages she was sending to Canada actually needed to be there in about five business days, not just postmarked by that date. Since USPS doesn't guarantee international packages, the only option would have been going with FedEx international express, which would take three or four business days, and cost almost $30. She immediately called the post office to see if she could change the shipping. They told her to come on down, and we did, and then there was a massive line out the door. After about 20 minutes in line, we finally get to the front, and our space-case person had a really hard time doing what we asked her to do. She found the package pretty easily, but then she had us fill out a bunch of forms, including a refund request for the original postage. All in all, this took another 20 minutes, and we became "those" people who everyone stares at. Well, it got shipped, I can say that much. But was it all the trouble? I guess so. And I think that for the most part, the staff is pretty knowledgeable and personable, but the second time around, I'm not sure what happened. Ultimately, I'll continue to gasp in horror when I have to go to the post office, because, let's face it: They're almost all the same.

It seems everyone loves this post office. Staff seem friendly enough but this location has the…read morelongest and slowest lines of any post office I've ever been to. This is the closest post office to where I live and I've tried visiting during different hours, days of the week, and times of the year...there are always lines to the door or past it. I've resorted to sticking a bunch of stamps on whatever I'm sending without weighing it, putting it in the drive through box, and hoping it gets there. However, since my Father's Day card didn't make it in time this year even though it was only going to Medford and had over two days to get there...I'm not so sure this will work either. Meh.

I don't even know where to start. Basically I'm unhappy with mail delivery or lack of. I've had…read moremail and packages not get to me. I've filed claims of insurance which were denied because they said they delivered the package. Now I've told people to add signature required to any packages they send to me. They still stick signature items in my box and they never come to my door for a signature. Now the workers at this location have always been really nice. Also the all night stamp machine is great. Unfortunately this doesn't make up for their other mistakes.

Wow, I can't believe I'm giving this place a whopping four stars…read more To make sure that I decided to give this Post Office an appropriate allotment of stars, I thought it only fair to give it more than once chance. The first time I went, I got to the establishment about 10 minutes after it opened. I had four big boxes (APOs, of course!), and there was a short line (i.e., about two or three people ahead of me). However, to my surprise, even though the place had just opened, they had two tellers working. GASP! And this Post Office is WAY smaller than the one in Wilsonville. Granted, I still had to wait about five minutes in line, because they still move purdy slow. But when I got to the counter, the dude (who moves like a snail) was really nice, and knew exactly how to handle these packages. No confusion over why I was there...he just DID HIS JOB. And he also assured me that it'll always get done faster at this branch, rather than the Wilsonville one. It's one of those statements that makes you wonder if he's just placating you or trying to talk up HIS establishment. So I left, and that was that. I went again yesterday, around 2:45 p.m., this time, to deliver more APOs, and to see if he was right, and if I'd leave happy. I drove into the parking lot, looked around and shouted the LORD's name in vain...it was packed. And I was sure my trip would now at least take an hour. So I get inside, and I'm right...there's a looooong line. But, OH HAI!, there're THREE people working the counters (all of the tills are open!), and the lady at the Postal Store was also able to chip in and mail some stuff. In the words of Borat: WA WA WEE WA! Granted, I still waited in line between five and 10 minutes, but I'm telling you...if I were downtown or in Wilsonville, that same line would have taken AT LEAST a half hour to get through. And they don't forget the entertainment, either. Halfway through my wait, someone a few spaces ahead of me...their phone started ringing. And he let it go awhile. And it was (very clearly) "Don't Stop Believing." Ha! FAN-TASTIC. When I got to the counter, the guy wasn't particularly talkative, but he did the APO fast, and I was outta there. I am NEVER going back to the Wilsonville Post Office! (Oh, and PS: Snail Boy was right. They ARE faster.) (And PPS: Extra snaps because it's right across the street from DUTCH BROS!!)

I dropped a manila envelope off at the Prairie City, Oregon post office. I was just passing through…read moretown on my way deer hunting. I personally handed the envelope to the postmaster Mrs Davis. I didn't think to get a receipt cause I have never had issues with my packages. Well, what I mailed was a $250 dollar pokemon card I had sold. She never scanned the package into the system. The package was stolen. I filed a report to get reimbursed but was told the package didn't qualify due to they never received it! I personally handed it to Mrs Davis. I emailed her all I got from her was I looked and your envelope isnt here. She told me sometimes she forgets to scan the packages into the system. We'll her mistake cost me $250 bucks. I see online other people have had the same issues with this post office. I believe she stole my package. I filed a complaint with customer service and the USPIS. I also filed a police report with the sheriff's office. Prairie City post office has a thief working there.

We have so many problems sending mail. Last time I checked with the Post Master (Brian S Moore) he…read moretold me not to email him anymore and I should consider myself lucky to have the phone number. We cannot get answers to missing packages, there seems to be a delay longer than should be in delivering First Class Mail. We have one mail person who stops and is attentive and she's the substitute and the other is not so much. If I file a complaint online about service or lost package I never get a response and the 1800 line is impossible to get through. Is it just me or should a manager at a Post Office who is getting substantial business from us not care enough to help us? I have called a regional number and asked for a regional supervisor to call but no one cares. If you can, consider Fedex.