This location of the post office is THE MOST customer service oriented office I've ever been in…read more Part of the reason is how "Paul" goes out of his way to provide service over and above what is expected, expecially from a government employee. Actually, everyone in this location really goes the extra mile. Just wanted to give a shout out.

I am writing this review after months of repeated issues with this post office that have resulted…read morein the death of live animals due to staff negligence and refusal to follow clearly marked handling instructions. I would give negative stars if I could. We routinely receive live animal shipments, clearly labeled as such and marked HOLD FOR PICKUP. Despite this, on at least seven separate occasions, packages addressed to our home have been sent out for delivery anyway, left exposed to extreme winter and summer temperatures, and the animals inside arrived dead. This happened repeatedly, even after we followed USPS instructions precisely. To prevent further loss of life, we began addressing our shipments directly to the post office for pickup, which successfully worked once. The animals were held inside and collected alive. However, during our most recent visit, we were informed--without any prior notice--that as of the new year, packages may no longer be addressed to the post office. We were told this change had been "made known to everyone," though we were never informed by any means. Despite this, when we arrived at the post office, staff confirmed that our live animal package was physically in the building. At that point, a clerk refused to retrieve the package, stating she was "too busy" because there was a line out the door and she was working alone. The package was confirmed to be on-site, yet staff would not get it. This was not due to policy, safety, or impossibility -- it was a refusal to perform the task. This is unacceptable. Staffing issues are not the customer's responsibility, and refusing to retrieve a live shipment that is already in the building--after months of documented handling failures--is profoundly unprofessional. The attitude displayed was dismissive, rude, and indifferent to the consequences of their actions. To be clear: * These packages were clearly labeled as LIVE ANIMALS * They were marked HOLD FOR PICKUP * USPS errors have repeatedly resulted in animal deaths * Staff acknowledged the package was present but refused to retrieve it This is not an isolated incident. It is a pattern of negligence, poor communication, and unwillingness to take responsibility. I strongly caution anyone receiving time-sensitive, temperature-sensitive, or live shipments to reconsider using this location. Accountability and basic professionalism are not optional when lives--animal or otherwise--are involved.

I haven't received mail for 17 days. I've called them and complained a few times, finally they said…read morethe mailman said the mailbox was damaged, what's funny is my tenant used the same mailbox and gets mail almost everyday. They're trying to cover up and think I'll let it go. No!! Two years ago I lost $200 worth of gift cards near Christmas time, they told me back then a couple of mailmen got fired for taking mail. I just got hold of my lawyer who won't just make sure my mailman is terminated, he's gonna go after the post office. I have a new bank card coming, I haven't received end of the months bills or my disability check. They're horrible.

5 stars for a post office? Sure!…read more Was in a pinch and needed stamps, but was blown away by the friendly (and funny) service. As an out-of-towner, I doubt I'll be back, but made a boring, and relatively inconvenient errand a joy.

Love finding out there is a package come around the corner to collect it and it's waiting on the…read morecounter because Kim or Noah saw me entering. Small town living at its best.

Patriot went inside the Post Office to take a peek inside…read more It's your typical post office. P.O. Boxes available. Clerks inside.. Mail pickup and drop off.

good service, usually short or no lines, reasonably friendly and efficient. no major complaintsread more

The Center Conway Post Office has helpful thoughtful employees who go above and beyond to serve…read moretheir patrons. I needed a package early Saturday morning and knew it wouldn't fit in the post box. They answered the phone before office hours and arranged for me to pick it up off the back loading dock before official hours (they were to close at mid-day and I wouldn't be around during operations). Bravo Center Conway PO!

I think Chip , Rusty and team are great and a credit to the US Postal Service at Centre Conway …read more Can't understand why the whingers complain here , they will never be happy and should stay indoors and stick to Fox News !

Not far from the cruise port. We were able to walk to this post office and drop in a postcard. I…read morewrote my friends daughter (6y/o) a postcard. We are pen pals and she loves when she receives things in the mail. So fun! This post office is efficient and the employee was funny and friendly! I actually enjoyed coming here!

How often do you have a pleasant experience in a business where you come in 2 minutes before…read moreclosing. ESPECIALLY anything even remotely government related. Well.. Paris and I literally just left the post office. Neither my roommate nor I realized the check I wrote for rent was still hanging from a magnet on our fridge.. So upon seeing it at 10 to 5 I yelped (haha not intended play of words) and scurried into shoes, leashed the pup, grabbed a buck and the check and managed somehow- even with a puppy pee break to make the quarter block away- caddy corner post office with two minutes to spare. (Although sadly we had to ignore a gorgeous golden retriever)... With two people there ahead of me I honestly expected no reaction or a grimace even but no a totally friendly hello I'll be right with you. We even determined when I went to purchase a few stamped envelopes that the Portland POBOX I wanted was right there in his store AND he put the envelope In the box right away since I had already insisted I buy the stamps. Lol. For 50 cents or less that was soooooo worth it. And wow what customer service. I also noted he was wearing a sheriff badge but I believe it was costume? Best post office experience ever. And in and out in ten minutes!!

The worst customer service! The mail is always two days late. Speaking to the office; all they…read moredo is complain they don't have enough help... well, you all should be fired.

This post office won't answer the phone at 10 AM Wednesday morning. Trying to track a package…read moredelivered to the PO but can't get through. This is only one of many issues folks have with this branch. Often I get other peoples mail in my PO Box. Poor service is expected...