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    US Post Office

    3.0 (1 review)
    Closed 7:30 am - 2:30 pm

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    10 years ago

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    Ask the Community - US Post Office

    US Post Office

    US Post Office

    (8 reviews)

    I am writing this review after months of repeated issues with this post office that have resulted…read morein the death of live animals due to staff negligence and refusal to follow clearly marked handling instructions. I would give negative stars if I could. We routinely receive live animal shipments, clearly labeled as such and marked HOLD FOR PICKUP. Despite this, on at least seven separate occasions, packages addressed to our home have been sent out for delivery anyway, left exposed to extreme winter and summer temperatures, and the animals inside arrived dead. This happened repeatedly, even after we followed USPS instructions precisely. To prevent further loss of life, we began addressing our shipments directly to the post office for pickup, which successfully worked once. The animals were held inside and collected alive. However, during our most recent visit, we were informed--without any prior notice--that as of the new year, packages may no longer be addressed to the post office. We were told this change had been "made known to everyone," though we were never informed by any means. Despite this, when we arrived at the post office, staff confirmed that our live animal package was physically in the building. At that point, a clerk refused to retrieve the package, stating she was "too busy" because there was a line out the door and she was working alone. The package was confirmed to be on-site, yet staff would not get it. This was not due to policy, safety, or impossibility -- it was a refusal to perform the task. This is unacceptable. Staffing issues are not the customer's responsibility, and refusing to retrieve a live shipment that is already in the building--after months of documented handling failures--is profoundly unprofessional. The attitude displayed was dismissive, rude, and indifferent to the consequences of their actions. To be clear: * These packages were clearly labeled as LIVE ANIMALS * They were marked HOLD FOR PICKUP * USPS errors have repeatedly resulted in animal deaths * Staff acknowledged the package was present but refused to retrieve it This is not an isolated incident. It is a pattern of negligence, poor communication, and unwillingness to take responsibility. I strongly caution anyone receiving time-sensitive, temperature-sensitive, or live shipments to reconsider using this location. Accountability and basic professionalism are not optional when lives--animal or otherwise--are involved.

    I haven't received mail for 17 days. I've called them and complained a few times, finally they said…read morethe mailman said the mailbox was damaged, what's funny is my tenant used the same mailbox and gets mail almost everyday. They're trying to cover up and think I'll let it go. No!! Two years ago I lost $200 worth of gift cards near Christmas time, they told me back then a couple of mailmen got fired for taking mail. I just got hold of my lawyer who won't just make sure my mailman is terminated, he's gonna go after the post office. I have a new bank card coming, I haven't received end of the months bills or my disability check. They're horrible.

    Staples

    Staples

    (10 reviews)

    I've gone into staples numerous times. Idk why the complaints they're super nice & professional…read more Jenn helped me with a few return labels. I forwarded both labels & didn't complete all. I don't follow directions well. I have adhd. I don't find it a negative it's more a positive. I'm better suited with action & have to pay attention or can't recall. I don't have patience. They are simple for Jenn. Typically phone has the label ready to be shared. My phone needs to be incessantly restarted. I need a new phone. This one is outdated. The PDF choices aren't as good as they once were unless you want to pay. Jenn, Jorge', & the other employees which I had written down but lost their names are all very professional, kind & helpful. Jenn helped me at my various visits. The items returned are heading to the same facility yet I had to go to Walgreens to send one package. They don't give you a tracking number or other at pharmacy store. Strange to purchase 2 items from the same store online yet they are returned by two different facilities. I'd think the business would prefer all comes back in one package opposed to paying for 2. It's a reliable online business & I don't have one near me. I recived the refund from Staples shipping yet have not received funds from other? They help me Everytime & are very pleasant employees! Maybe it's the customer who's not too nice?? I find these a plenty walking around! You can say hello & thank you only to be ignored. Wow! Having a bad day snitwit!

    Staff was very helpful. They helped us with the printers printing out some documents. We also found…read morea certain pen we've been looking everywhere for.

    US Post Office - postoffices - Updated May 2026

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