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    Essential Tech Solutions

    Essential Tech Solutions

    (1 review)

    Sharon of Custom Computer Services & more llc both helped me select my new computer and transition…read morefrom the old computer to the new one. She facilitated this process by networking the computers together. The process was much smoother than it has ever been when I've done it alone. I am the sole proprietor of my business and if my computer isn't working (or I'm working on setting up my computer) I'm not getting paid. Sharon also helped me transition to a new OS. She is very personable, knowledgeable and very quick to respond to service requests. I highly recommend Custom Computer Services for IT assistance from computer purchase advice, to network setup, to off-site network monitoring.

    From the owner: IT consultancy supporting small to medium-sized businesses. Offering remote management, network…read moreoptimization & design, vendor relationship management. We help small businesses to proactively manage their technology infrastructure to lower costs and maximize productivity, security, stability and compliance. Small companies need the same kind of support and know how as the big guys. Offices with internal IT departments manage their technology: consistent, planned patching, updates and replacement; coordination of solutions to function together to provide users efficient, yet secure, means to do their job while protecting your data and reputation. Budgets are established and maintained while unexpected downtime and expensive surprises are greatly reduced. How does a small business provide that sort of expertise affordably without taking precious time away from their core business? Partner with a skilled professional that can assess your current situation and discuss where you want to go in the future. Together we will develop a network that will grow with your business, allowing you to be more productive and profitable. Technology is always changing and we make it our business to understand those changes to help our customers take advantage without undue risk. We have been providing outstanding, reliable technology services to small businesses for well over a decade. Let us help you design and implement an IT strategy that will give you a competitive advantage.

    Best Buy

    Best Buy

    (68 reviews)

    $$

    I had an appointment to have a camera kit installed in my car as I was moving several states away,…read moreI pulled into the mall in my moving truck, unloaded car from tailer and went in for my appointment (30 minutes early). I was told it would probably be an hour-hour 1/2 from that time, so roughly an hour at most for install. No problem, I went into the mall and shopped around. An hour and 20 minutes later (ish) I went back and he said would be another hour or so. Great, puts me behind schedule but what can I do, so I went back it not he mall for lunch and more window shopping. An hour and 15 (ish) later I went back and it wasn't done yet, said another 30 or so then done. I went into the Best Buy and cruised around for another 45 minutes or so, went back and was told - almost done. I waited and got my car, drove it to the trailer to load back up and noticed the camera was installed using the plug in for the power outlet (cig lighter) instead of hard wired in. I went back into the install bay and he had started another car, took a minute to answer my question and told me that the camera I had could only be installed that way. I thought not was weird, but took him for his word and left. Back on the road I wads thinking about it and when I got stopped for fuel a few hours later I took a look at the box and then online, the guy had lied to me. I was pretty ticked. While back on the road I called the Geek Squad - BB customer service line and spoke to someone there who confirmed, this unit can be either hard wired or plugged in. I told her the situation and how he lied to me, she put me on hold and called the store, spoke to the tech and came back to me with his apology that he had issues with he wire harness or some BS lie, that he just got it hooked up how he could. One of the features of this camera is it will detect if someone hits it while parked and record, but in the outlet it could not as it had tho power when off - PLUS I could not use the outlet for my phone charger or whatever. She offered to get me back into the same store the next day, which wouldn't work. I expressed I was already hours away and I had a time frame to be in NC, I was already late. She booked me an appointment in Charlotte for a few days later and said they might charge. I said NOPE, no charge. I Willa argue that - she took care of it to ensure it didn't happen. I also received a call back from the manager in charge of the Portland Maine install department and we went over the issue, I expressed how being lied too was bad business, let alone just what was he doing that entire time to make it so late only o have half assed the job. The manager offered me a 250.00 gift card for my time and I said, I don't know how much longer this will take, let's talk bout it after the installation is done. In Charlotte at install, they did the job right in far less time than the clown in Portland had it and also informed me that they were guessing the guy in Portland could not get the paneling off under the dash due to the damage on it from the attempted (or successful?) removal, and had shown me the gouges and scratches. I was even more ticked. I called the Portland Manger back and expressed my displeasure at this new information, he said to get an estimate of the damage and let him know. I called him several times, no call backs. For months, called multiple times, no call backs. I finally filed a dispute with the Better Business Bureau and honestly I am beyond disappointed in this location and my experience.

    I was in and out quickly because they didn't have what I was looking for. A staff member asked if…read morehe could help me so I asked about the product. He let me know that the website has been updated to be more of a marketplace rather than a true representation of what's in store, which is lame. He still looked it up to see if it was in stock, though it wasn't. He was friendly and helpful, so I'm only taking off stars for the website failure.

    Computer Port - itservices - Updated May 2026

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