I had an appointment to have a camera kit installed in my car as I was moving several states away,…read moreI pulled into the mall in my moving truck, unloaded car from tailer and went in for my appointment (30 minutes early). I was told it would probably be an hour-hour 1/2 from that time, so roughly an hour at most for install. No problem, I went into the mall and shopped around. An hour and 20 minutes later (ish) I went back and he said would be another hour or so. Great, puts me behind schedule but what can I do, so I went back it not he mall for lunch and more window shopping. An hour and 15 (ish) later I went back and it wasn't done yet, said another 30 or so then done. I went into the Best Buy and cruised around for another 45 minutes or so, went back and was told - almost done. I waited and got my car, drove it to the trailer to load back up and noticed the camera was installed using the plug in for the power outlet (cig lighter) instead of hard wired in. I went back into the install bay and he had started another car, took a minute to answer my question and told me that the camera I had could only be installed that way. I thought not was weird, but took him for his word and left. Back on the road I wads thinking about it and when I got stopped for fuel a few hours later I took a look at the box and then online, the guy had lied to me. I was pretty ticked. While back on the road I called the Geek Squad - BB customer service line and spoke to someone there who confirmed, this unit can be either hard wired or plugged in. I told her the situation and how he lied to me, she put me on hold and called the store, spoke to the tech and came back to me with his apology that he had issues with he wire harness or some BS lie, that he just got it hooked up how he could. One of the features of this camera is it will detect if someone hits it while parked and record, but in the outlet it could not as it had tho power when off - PLUS I could not use the outlet for my phone charger or whatever. She offered to get me back into the same store the next day, which wouldn't work. I expressed I was already hours away and I had a time frame to be in NC, I was already late. She booked me an appointment in Charlotte for a few days later and said they might charge. I said NOPE, no charge. I Willa argue that - she took care of it to ensure it didn't happen. I also received a call back from the manager in charge of the Portland Maine install department and we went over the issue, I expressed how being lied too was bad business, let alone just what was he doing that entire time to make it so late only o have half assed the job. The manager offered me a 250.00 gift card for my time and I said, I don't know how much longer this will take, let's talk bout it after the installation is done. In Charlotte at install, they did the job right in far less time than the clown in Portland had it and also informed me that they were guessing the guy in Portland could not get the paneling off under the dash due to the damage on it from the attempted (or successful?) removal, and had shown me the gouges and scratches. I was even more ticked. I called the Portland Manger back and expressed my displeasure at this new information, he said to get an estimate of the damage and let him know. I called him several times, no call backs. For months, called multiple times, no call backs. I finally filed a dispute with the Better Business Bureau and honestly I am beyond disappointed in this location and my experience.

I was in and out quickly because they didn't have what I was looking for. A staff member asked if…read morehe could help me so I asked about the product. He let me know that the website has been updated to be more of a marketplace rather than a true representation of what's in store, which is lame. He still looked it up to see if it was in stock, though it wasn't. He was friendly and helpful, so I'm only taking off stars for the website failure.

Steven was extremely helpful with my tech issues. I had spent the better part of 2.5 hours on the…read morephone with Verizon Tech support and they had made things far worse for me before refusing to help anymore. They suggested I go to the local retail store and after verifying that the retail store should be able to help, saving me a trip to Concord or Portland for the corporate store, I went. He was able to easily get me back up and running agin. Very well done.

Today I took my daughter to Verizon to add her to my plan and sadly Mike was not there, Ryan…read morehelped, we thought everything was all set and my daughter ended up having to go back three times because her phone was not working correctly. The day before Mike had helped us resolve the problem with her dad's phone, which was doing the same thing, and Ryan was quite rude to her and unfortunately Jillian wasn't around when she went back. from now on, I'll only be dealing with Mike and Jillian.

I found cinemaesque after a bad experience with a "Handy" "Angi" installer that was unable to…read moreinstall two TV's leaving damaged drywall in his wake. We have a new construction ski home in North Conway that needed a TV installed on a floor to ceiling fireplace as well as on another wall that we wanted a flush look. Doug at Cinamaesque recommended to remove stone on the fireplace to make the TV look right. He was focused on making as "flush" of a look as possible.. I assumed it wasn't an option and it would be installed on top of the stone. Over the course of a week, Doug assured me he was comfortable with the job when I was nervous about removing newly installed stonework.. with the potential mess etc.. Doug was patient, gave me references and pictures of other similar jobs - all recommended Doug highly. We were on a tight timetable so when I gave Doug the go ahead, he was there within the week with 3 guys installing a 65" Samsung Frame and a 65" samsung 8K. Doug and Team used an abundance of caution while installing and removing stone.. drop cloths etc were everywhere. Doug even found a way to conceal the large 13"x3" samsung one connect box behind the tv's. (I wasn't aware of the one connect box when I purchased.. which added some complexity for Doug. He handled it unphased as a pro and figured out a creative solution. The finished product is amazing.. I can't believe how close he got the Tv's to the wall.. the Frame TV looks like a true piece of Art on the wall - not sticking out showing the TV mount.. Doug and his team left my home spotless.. cleaner than it had been before.. Doug even made sure the TV , Remote, Sonos were all programmed and synched the way they should.. Absolutely thrilled and told Doug to feel free to pass my name along to any future clients looking for references. Please check out these pics.

The entire experience was completely professional. We couldn't be happier with the result. Doug and…read morehis crew were so detailed with the final result. The customer service and work ethic was so refreshing. Thank you Doug.

Multiple times I have wanted to come to this store, it's closed when I arrive. Either the hours…read moreonline are always incorrect, or they literally just pack up early (the rotund manager - no shade - I observed today lock up the store, and minimum of 3 more sets of customers all progressively later came up to the doors as shocked as I was, and confused, as to why they were closed). Chair selection / display is quite bare. Not the sort of thing you want to blindly buy. Don't get me wrong, I love Staples... but it gets kinda frustrating when you can't actually shop there. And in N. Conway, it's a whole trip out, for nothing, which makes it that much worse. Not like we have options From previous visits when they HAVE been open: Shout out to the Russian employee by the way - he is super helpful!!! Above and beyond. And the guys in the print dept are also legends. I'm sorry I don't know their names

Staples North Conway is a great place for two employees in particular. First and foremost, Debi, is…read moredoing a fabulous job. She can do anything in the store and she should really be the owner but you have a fabulous employee with her. She is doing numerous things at one time and doing them all completely correctly. Morgan is also another great employee. Very helpful and thorough, both employees are very diligent and service oriented I can't say enough about them. Very lucky to have them

Brian was extremely helpful when I thought I had broken my iphone screen. I dropped in to be sure…read morethat was my only issue and order a new screen to be installed. I was super happy to learn it was only the screen protector I had installed that had a crack in it and he was able to replace it on the spot. The only reason I didn't know for sure this was my issue was I was hesitant to remove the screen protector myself if it was indeed holding broken glass in place! Thank you for your service. If I need tech repaired in the future, I'll surely start with the iGuys.

Brian and Bill's customer service has been outstanding and exemplary! They went above and beyond…read moreworking at solving a problem we were having with an Apple device. We highly recommend them to anyone looking to have a device serviced.

The owner is very rude. Even during the pandemic all he cared about was money. Wouldnt even wait 2…read moredays to pay. Would never recommend this place. Stick to Aaron's or rent a center. Do not give this man your business. He is what is wrong with business owners today.

From the owner: We are your locally owned furniture store with the best prices around. We offer furniture,…read moreappliances, electronics and computers at great retail pricing or rent to own options if you're on a budget.

The workers from American Carpet Service arrived on time, installed the carpet neat and…read moreprofessionally, in a very short time - it took them about an hour.

If I could rate Home Depot with negative stars I would…read more Customer Service is beyond terrible. 1. Had to pay up front for cabinet door installation $25k last year and cabinets are still not completed. They never call for updates we continually have to contact them. 2. Purchased new whirlpool refrigerator. Arrived dented. Installer was too nervous about damaging the new floor so we never got the new refrigerator but instead a replacement door. Which was installed incorrectly. Now a year later it doesn't work and Home Depot and Whirlpool refuse to give us a new one. Service company has tried twice to repair but they can't get it to work and we have to pay them!! I am so done with Home Depot.

I have worked with Joel for years. He is always there when I need him! Very responsive and VERY…read morepatient. I would be lost without him. Highly recommend.

I needed help setting up my remote office. Joel was able to help. Within a short time I was…read morefully operational. He is knowledgeable, efficient and personable, and affordable.

customer service here is absolutely horrible. waited over an hour to just pick up my…read moreequipment...they had four people working and only one helping with customers. This is wild and I should not have switched from AT&T

Our cable was not working Gabriel came and had everything operating seamlessly without any effort…read moreon his part. I'm so glad they know what they're doing because I have not a clue. Please keep Gabriel he's a lifesaver if you want to watch TV

Great experience today at the North Conway store. Nick Plourde was great to deal with! Very…read moreknowledgeable, friendly and has exceptional people skills. Pleasure doing business with him.