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    US Post Office

    2.3 (6 reviews)
    Closed 8:00 am - 4:30 pm

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    2 years ago

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    Stonegate Postal Center

    Stonegate Postal Center

    3.5
    (6 reviews)

    The women working the weekend of 5/21 COB was incredibly rude to customers…read more She was turning customers away and locked the door early. Anytime someone came in the locked door she would express how inconvenienced she was. If a customer had a question or change she would scald the customer and tell them "well you should have told me that before xyz, now I have to do xyz because of that" She claimed to only have x amount of money in her register and could not take cash but then asked the next customer for cash and was able provide change for more then she claimed to have in register. She was refusing to take credit cards. In addition location has been out of stamps for months now. If you want customers here I would not keep the women you had staffed this Saturday .... Worst customer service ever.

    I cannot believe that I witnessed yesterday while trying to drop off a package. A customer that…read morewas trying to ship a package had questions about her priority mailing. The older lady with salt and pepper hair started questioning the woman and belittling her saying things like, "you think I don't know my job, I've know more about this then you, and why are you giving me such are hard time?" But the questions the woman asked were warranted like, "will the package get wet? And how many days will it take to get there.?" Then she said to the customer very snarky. "I hope you have a good day when you leave our of here." Meaning, get out of the building. The woman told her that she hoped that she had a good rest of the day and walked out. After the woman walked out of the building, the female employee behind the counter yelled out, "WENCH". I could not believe my ears, I told her, "that is not nice." She, said, "well, you don't know the way the woman was acting before you came in." I explain to her that to me, that didn't matter. What I saw is the way she treated her and that wasn't nice.:" She took my package and I sincerely told her that I hope that she had a nice day and I left. While in the parking lot I thought about writing this review but wanted to make sure my package left the building first since once they scan the package you cannot get it back from them. Later on that day, I contacted the post office/cpu to talk to the manager/owner and told her about it since I actually have met her before. She said that she was sad to hear that it happened and that it was going to be under new ownership in April 2023. I pray that they hire people with better customer service then. I was an awkward experience for me and I can't imagine how the other lady felt as she left that post office/CPU.

    US Post Office - postoffices - Updated August 2026

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