Worst of the worst, wish I could rate them 0 star. This location seems always packed and there's always too few open windows. Things have gotten much worse lately since all the indoor drop-off boxes were removed. How could've anyone made this unthoughtful and inconsiderate decision by forcing customers to wait online just for a drop-off receipt? Totally a waste of time. read more

I had no issue in purchasing stamps from the clerk. She was fine. Got my stamps, no problem. Asked if I can mail out my letters with her. She told me to go outside to mail it. So I did. My issue is with the employee whom I simply asked where to mail out my letters. She was in the lobby working on packages. She had the audacity to tell me to please read, and asked if I can read? When asked to speak to her supervisor and waiting. She also had the nerve to ask me if I was Korean. What does that even matter? Very unacceptable behavior. You need to provide training for this employee. I did speak to Annabelle, who says she's the supervisor. She suggests I make a complaint on the website or the 1800 number. I will do so, you better believe it. Have a great day! read more

0 stars because priority flat rate boxes are free . first they hide away all the free packages so the free blue cardboard package shelf is entirely empty and they have a sign saying you have to ask so this is not a case of it being sold out they deliberately make it empty and when you wait in line and ask the lady behind the counter try to scam you by making it believe you have to buy their brown cardboard boxes selling other packages $17+ instead of offering the free packages they have already at this point i was frustrated and mad they tried to pull a fast one i'm yelling and i had to demand for the free priority flat rate packages that they keep on the free blue packages shelf and she wants to act dumb like free packages don't exist . finally she hands me the packages i asked for after yelling at her nice scam sales tactic trying to scam chinese foreigners because they don't know english or something ? nice try but it don't work on me you got the wrong one . usps priority packages are free read more

Honestly, not as bad as I thought especially during holiday week. I came to this post office few times before and it was always miserable but this visit was surprisingly pleasant and here's why. I came into this Flushing Main St post office to send out our Christmas cards to family in Taiwan. The line was some what long if you looked at it but it moved fairly fast thanks to the help of the manager and another postal worker that was expediting the line. They made sure people were on the correct line and checked with those who didn't need to lineup and only needed to pickup a package and also folks who were there to apply for a passport. The manager was also on hand, helping customers on line. There was just a lot of positive communication for the first time and I also saw one customer on her way out thanked the manager personally and wished him a merry Christmas. Verdict - If only all post offices operated this way on a regular basis. The manager, really, two thumbs up for assisting so many non-English speakers in the best way you could. The line wasn't a standstill and I was out of there in no time which was a first. read more

US Post Office - Post Offices Near Me - Flushing, New York

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I've been to numerous post offices and this location has the ABSOLUTE WORST customer service. The employees act as if you're bothering them when you ask questions for clarification on services. Yes it is very busy but that's not an excuse for being rude and impatient. They're acting like they want to get paid for doing nothing and by you going up to them and needing their help is causing an extreme inconvenience for them. read more

This is by far the worst post office I've had the pleasure of going to. The environment is extremely hostile and there's not enough staff to take care of the demand, especially during the morning to early afternoons. Wait times are tediously long and the staff is very inconsistent. Would not recommend going here unless you have no other option. read more

I hate going to this Post Office.. Why? 1) LONG waits to pick up packages a) because dummies bring in UPS slips instead of USPS b) dummies can't read & bring in slips from the same day's attempted delivery c) dummies come in with no slip d) dummies come in looking for parcels that were just mailed from China a day ago 2) The Automated Postal Center is good, but sometimes there is a line too. 3) The box to put pre-paid parcels is full half of the time. 4) The priority boxes are usually not well stocked, just the Flat-Rate is stocked. 5) My ex-wife works there. read more

Mrs. Katie Tan: Refused to address customer's reasonable questions on shipping methods and delivery date; instead, directly jumped into false accusation blaming on the customer "always causing trouble"; refused to provide service by putting up "closed" sign during the time when customer was looking for supervisor; disregard supervisor's advice afterwards; no apology for her misconduct to the customer. Mrs. Wendy (on site supervisor): Used the employee's hard of hearing and would be retired soon as an excuse try NOT to address the misconduct of the staff initially. Mrs. Mee Wong (colleague): Refused to give out Tan's name to avoid "getting involved". All three were unprofessional. This is a branch give bad reputation of USPS: Staff here are rude, slow, and inefficient. read more

The USPS in Downtown Flushing is like 10 minutes away from where I live, so it's really convenient for me. I was surprised by the poor reviews because I've gotten my passport renewed here(expedited) and I often mail letters and packages here too. Of all the times I came here, the employees I've interacted with were attentive, fast, and efficient. There's always an employee standing by a counter near the passport office and by the line(where people mail packages) directing and helping customers. Although the line may be long sometimes, the wait is sort of bearable, but it all depends on what time of the day you arrive. I have never encountered bad customer service or what not. I've also noticed that not many of the customers here speak English fluently. Maybe that's why people are experiencing poor service. However, for passport services, there really needs to be more employees at the windows. I've waited 2+ hours to renew my passport last summer. In this day and age, that is ridiculous. read more

Unless you want to wait on line until you reach menopause and blow your brains out DONT BOTHER with this post office. All the employees behind the glass doors work in slow motion and take their sweet precious time. As we speak, there are 35 people on line to be services and only 3 windows were open. Not to mention, they just put up a "next window please" sign so .....now only 2 windows Very annoyed. read more

I used to think they hire all the who failed the postal examination. Their service use to suck with a capital S. But on coming here again after a long absence, they now have a woman helping customers online making sure customers are being helped and the line moves efficiently. Service is much better now. The wait time has been greatly reduced. This location has a passport renewal office, but they only serve the first 25 people from 9:30am. You can get your passport renewed in one day. I don't know how long the wait is. There is one self service machine at this location, where you can buy stamps and send out packages. I'm tentatively giving it three stars. I want to give four, but will after I go more times. So far I've been here twice and both times minimal wait and a helpful woman working the line. read more

Avoid this post office at all costs. Slow service. Most of the clerks are rude except maybe one. Never been here without a ridiculously long line. They should open another in the neighborhood. Huge building with a limited number of workers. read more

Worst post office ever. They actually call you off the long lines to tell you, "Oh sorry, you have to pay" and put you back at the end of the line. Wtf are you doing here? Why are you even here? read more

Mass mailing for business/office? Bring your business card and sign up with the window clerks for B-Line card, and skip that long lobby line in the future! Now stop staring us B-Liners down, haters. read more

They don't answer there phone just let it ring call as almost a week early in the morning as t 9am on until after 10am then call at 12 pm still no answer need for the people to answer read more

Nice exterior and interior for the building. Pretty clean and organized, just old. Most staffs are pretty friendly and helpful. Usually there's a small line but some people take quite long so each person usually take 3-5mins at least if they are confused about how to properly send a package the staff explain so takes longer. The pick up is on the right side passed the PO boxes when you walk in. read more

Great place to cool down on a very hot day!

The building may look pretty from the outside*, but it sure as hell is a hot ass mess on the inside. Abysmally slow and actually pretty abusive service, snaking lines that move an inch per hour thanks to having only three staffers when we have seven office windows (!), and a tacky painting of old-school Flushing, Richmond Hill, Bayside that resonates with absolutely no one in 2014. To top it all off, a bunch of mail I should have received has not been given to me and it's a hassle to work with them because they aim to make people's lives as difficult as possible. Avoid avoid avoid. I've used this post office all my life, but I feel it has gotten worse and worse as time goes by. Either that, or it always this shitty and I didn't notice until now. * Even on the outside though, you gotta be careful. Those marble steps become slippery like soap in the winter with the snow. read more

Went to this post office to get my daughter's passport renewed. The Black lady clerk is very helpful and nice to me. When I told her I didn't receive any email from USPS for the confirmation, she asked me to see the supervisor whose name is Annabelle (Chinese lady). She is very rude, nasty and impatient especially towards the Chinese clients who don't know much English. A very terrible supervisor who works in the customer that I have ever seen in my life in US so far. She not even care to help those who needed help badly there. I truly wish USPS will look into this matter and take it seriously. USPS shouldn't have this kind of nasty person to work in the front line to serve customers. She got no caring attitude at all. read more

This review is specifically for my experience in the Passport Office located within the Main Street Post Office. It is necessary for one to make an appointment online, in order to submit paperwork for a US Passport at this location. If you simply want to pick up some applications for a new passport, a renewal or a lost passport you can pick them up at the Information desk or download them online. Most other tasks must be completed in the Passport Office by appointment. I had to replace a lost passport so I made an appointment online which was scheduled about a week and half later. Then I downloaded all the relevant applications, filled them out and printed them out. Additionally, I took the required single passport photo. I had an 11:30AM appointment and got there at 11AM. There were 3 people in the room who were ahead of me, and were completely unprepared. One individual didn't even bother filling out any of their forms, another didn't have their passport photo and to compound the issues there was a language barrier. I made an appointment a week and half prior, as I'm sure everyone else did - ample time to ask questions, get photos taken, have forms filled out, etc. ... smh. When I finally got called up to submit my forms, I was greeted by a lovely woman named Vickie. G#d Bless this woman ... she has the patience of a saint! I submitted all my paperwork and gave her two checks. One to the State Department for the replacement passport $110 and the second to the Postmaster to accept my paperwork for $25. Vickie made the process so much pleasant and tolerable - real professional. Entire time at the Post office was about 1 hour, my time at the counter took less than 10 minutes and then I was on my way. read more

The worst post office ever! I only get about 70% of my packages delivered from them. 30% never shows up and they can never find it. Amazon has had to resend or refund me many times because of this. The other thing about this place and the people that work there is they like to say they tried to deliver but couldn't get in to building. This is 100% false. I know this because my buildings front door has been broken for over 2 months and anyone can get in. Over all I have told Amazon that I will not order anything from them that will be sent from the post office. I really think that this post office needs to be investigated because I can't be the only one that had packages just never show up and can't be found. read more

How does one review a post office? Well I'll go ahead and try. This is one of the oldest post offices in Queens and from the outside, it is very majestic looking. Stone steps and pillars! There's even a mural on the ceiling inside! Unfortunately, service is super slow here but I can't say if its the staff (who are friendly) or a result of the people (cutting, frequent questioning, mass confusion). Each time I've come here, more often than not, the lines are long and I have to wait at least a half hour. I try to use the machines when I can. The line to pick up packages is super long. There is a lady that sometimes walk around the lobby and helps to manage the line. I wish she spoke Chinese because that might alleviate a lot of the mass confusion from those that only speak Chinese. When I do get to the window though, the staff are very helpful and are efficient. Some helpful tips--bring along some music to listen to while waiting online to help keep yourself sane! read more

Despite all the negative reviews, this was the only post office by me, so I had to go. Went in Thursday around 5pm and surprisingly there was no line considering everyone said how bad or slow the line moved here. The Staff had great service and friendly smiles and were helpful in getting my package packaged up to ship. I did give it 4 stars, however because it did seem a little less organized then most of the post offices I go elsewhere. read more

You know what, I like this post office. It's nearby to my home, and yeah, it's the slowest post office I've ever been to. But every post office I've been to hasn't exactly been fast, and with the amount of foreign customers and employees, it's bound to take a while longer with all the mass confusion. I've never had a problem mailing packages for my business or picking any up. The postage machine, although often down, is great because it's always empty. And even when I am stuck waiting in line, it's never been for more than 20 minutes. And I'm done in a minute. Truthfully the worst part about this place is the customers. They treat other customers and employees disgustingly, cut in front of everyone else, and get in the way when I'm trying to pay attention to the next open window. I love the woman who is occasionally helping calm the line, because she actually does her job and gets those people out of everyone elses way, therefore, I get my job done faster. Big shout out to her! read more

If you came here to renew/ apply for a passport, think again. This place was trash and I completely wasted my time here. I was told I needed a translator because my english wasn't "good enough", and even when I went and got a translator they said it wasn't enough, I had to know them for 10+ years. I met all their online critera but still wasn't given access and they even threatened to have me removed. When the manager came along, she actually believed the story the lady at the counter said (an old white lady) and she believed the lies they made up. Like, seriously? This was unfair to me, and several people in front of me were treated the same way. Do not come here for anything else either, the lines here are very slow and you will be lucky to have 2 lanes open. Always avoid, this will be a waste of your time do NOT make the mistakes I did. read more

Waited in line for an hour with only two windows open. The clerks are so slow and take their time. Please hire more employees.

I have to renew my passport. The staff told the time for people to come back. After that, she said they're late even they came exactly the right time. She didn't explain things clearly. Also, the people behind the window are very rude. They never say "please" or "thank you". They just say "move, if you're not here for something, let the person behind you come." read more

This place deserves negative stars and needs to be shut down. I've never seen staff so rude in my life. Oh and you'll need atleast 45 mins to an hour just to pick up 1 package cus the lines are out of control with people trying to skip you left and right. Avoid at all costs read more

Went here yesterday to get a passport. No complaints about that department. I waited for a bit (approx. 2 hours), but the counter lady was nice. Meanwhile, couldn't help but notice the line outside of the passport office. The line for regular mail. It was long. By that I mean loooooooooooooooooooooooooooooong. After I did what I had to do, I left the passport office. Noticed the line for regular mail didn't get shorter - it got longer! I mean loooooooooooooooooooooooooooooooooooooooooooooooooooooooooooong.... I can see why people bitch about this place. Luckily I didn't have to mail anything. Whew! So I'm making a metal note never to go here for anything postal, just passports. Other than that, it's a pretty building. read more

Previous reviews are accurate do not bother, go elsewhere. I waited 30 minutes on line with a pre-paid postage, however I needed a box. I politely asked for one and the teller gave an attitude saying they don't have that size, the size of a shoebox! when clearly they did! She eventually came to her senses and said to pick a box and if I'd like to purchase tape as well! When I asked for the manager she refused to relieve the issue! I went across the street to a UPS service and asked for a box and tape, I was done within 3 minutes! The current manager needs to take responsibility for her title and start doing her job correctly I'm disgusted in the way she handled my inquiry. read more

This review is for passport only. They accept 30 applicants each day. I arrived at 5:30 AM and there was already 23 people ahead of me. The door opens at 6:30 AM, and the head count starts at 7:30. Somehow, we're number 30. Last time we were also number 30, but 40 minutes later, I was told it was a miscount, so this is my second day attempt (finger crossed.) You need to have your passport application filled out, they check that you have all the required documents, then issue you a time to come back after they open at 9:30 AM. read more

Worst post office in NY extremely slow and disrespectful. I waited on the line while the cashier took only Chinese people first lying to me several times saying how they were here first. They are also mean and tell me don't come back to them as I have too much packages. They mainly focus on money orders and sales no sendings. They also ripped me off several times over charging me for all my packages. Also when I send out my packages they mainly lose the packages I send out in the location and never have a reason as to why. I don't like this store but I am forced to go to it. read more

If you want slow, rude, lazy postal service and people screaming at your face, then you've come to the right place. I hate getting those pink slips for pick up just cause I know I have to deal with the people there. I don't even mind the wait as much. But 3 out of 4 times I get those pick up slips the same lady tells me "there no such address". Like lady they gave this pink slip to my address how can there not be one. And they require id to pick up anything. Even if the address match and your picking it up for family they'll still give you a problem. And forget about that line to get any postal service done. They have more "Closed" signs than they have windows and its always the slowest, rudest, loudest non-English speaking employee behind it who is clearly just waiting for payday. read more

USPS lost my important EAD card mail. They said the mail has been delivered to my box. But I haven't received it. Their reply was rude, said that the mail might be stolen. Who can steal a mail which is useless for them! I miss the good and quick post office service and express delivery in China very much. read more

The black girl with all the tattoos ( I think her name is Lei)is very nice and helpful! She's very fast and efficient at moving the money order line. I love when's she's there! read more

This The worst.you cannot call them and get anywhere,it rings about 15 times then disconnects you.i actually would give it zero stars

This place was bs. Appointment was at 12:30 and some lady went to lunch for an hour and I had work at 2:00 and she was really slow and horrible. She came back at 1 while my appointment was at 12:30. Horrible service. Super disappointed. Never going here again. read more

One of the worgst post offices ever. Be prepaared to spend your entire day here. The lines are long, service is slow and you will be lucky if there are at least 3 windows open. You would think for such a large post office there would be more employees. They need to do better! read more

I would give it -10 star if I could do it on yelp! The staffs are RUDE AND MEAN.. there's a guy named Nelson who help me this time, what I need just to drop off some packages and need the receipt, then he started to complain I've given him too much workable this is the x times he's been telling me not to do this ?! And gave me the " ur so stupid" look during the whole process. HELLO, This is my first time to come here and although I promised myself will not come back again, most importantly, I wouldn't come to this office if its not necessary! They treat everyone who need their help as a stupid, not to mention their attitude. Yes you will get what u need in this office but not without being treated insulted and rude. Maybe they just don't care about how customers feel about the services because no matter how we complain not gonna affect them. But I will never ever come to this office again. read more

Beware! There are people stealing packages in this postal office. I had dropped off more than 40 Packages over there and around 12 of them got lost. No tracking updates at all. Need to report it read more