This Cherry Log location is a great little post office. Super friendly and cooperative.read more

The Adairsville Post Office was trying to deliver a piece of mail to me but we moved. So I…read morecontacted the Adairsville post office to have them forward it to me at my new address and was told that they can't send it to me. Our federal government gave the US Postal Service nine and a half billion dollars and they can't forward a letter to my new address!!!

They don't deliver your packages and say they tried. If I wanted to go out to the store to what I…read morewanted I would not be shopping online. So they put one of those peach pick up packages slips in my mail box. And I have to go to town to get my packages. We live on a gravel road and they come flying down the road. We are all the time getting someone else's mail. I wouldn't even give them the one star.

This is the third time my package has been marked as "delivered" when it wasn't. Each time, I've…read moregone outside to look, and nothing was there. I filed a missing package report and received a call the next day saying the package had been delivered to the wrong address, and that I would receive it the following day. That explanation didn't sound believable--how could they be so sure they'd get it back from the wrong address? Still, I did end up receiving the package later that same day. At this point, I suspect this location marks packages as "delivered" before actually dropping them off, possibly hoping customers won't notice or report it. I also received regular mail that same day, which tells me the carrier just didn't want to get out of the truck and bring the package to my door. I've also had issues with possible theft. I once ordered an ice maker that was marked as delivered but never arrived. After reporting it, I was told the merchant had entered the wrong address--another excuse that didn't add up. When I reordered the same item, it came in a box clearly showing what was inside, which makes me think it may have been stolen the first time. I genuinely hate when my packages are shipped through this Post Office. I always prefer other carriers because I've never had these kinds of problems with them.

Over worked, under staffed and long what's for the simplest of things. Their technology is…read moreconstantly inoperable. Wish they had an affordable competitor vs. UPS or FedEx. Their polite and knowledgeable staff always tries to help (shout-out to Jackie) so that makes up for their issues. Thanks to all staff who work here in their less-than-good conditions.

understaffed every time I walk in. super long lines and staff is not friendly. do better.read more

This is one friendly post office...the postal workers are happy and the customers are happy…read moretoo...man whatever they're smoking...pass one down... This post office is not far from I-575 and is right next to city hall basically. It's small but serves its purpose....I went in to mail a package and came back out...nothing to it...no complaints here...

Nice, clean smaller-sized post office. Easily accessible and the staff is friendly and very…read morehelpful. Unlike a lot of other post offices, they even answer the phone!

Terrible customer service. Employees chatting in the back while customers waiting in line. I left…read moreafter 20 minutes. Can someone train them?

The biggest waste of time. I've never seen people move slower than paint drying, but this USPS…read morelocation managed to do that. At one point, an employee answered her personal phone while there was a line out the door, then had the audacity to close her station to "do passports".... There clearly needs to be a third worker tasked with that job because everyone in line was ignored. If you only need stamps, spare your sanity and just go to Walmart

I don't understand the bad yelp reviews at all. I have lived near those post office for four years…read moreand have gotten nothing but exceptional service. In fact last time, I was there very recently, someone named Jasmine, apparently saw me bumbling around with one of those self print stickers and my package and personally adhered it, and made sure that my package was taped sufficiently and mailed it! I mean, this is the kind of thing people are looking for in any employee: anticipating issues and handling them. And this is exactly the kind of service I can expect at this post office. Now do I wish that they still had dropbox outside so I didn't have to go in? Yes. But that is not a branch decision or certainly not by the branch employees.

Shelley and Lori are the dream team! Everyone in here is so nice and helpful! I've never been to a…read morebetter post office! Thanks Lori and Shelley!

This post office is located inside the Hallmark store in the same shopping center as Target and The…read moreFresh Market https://goo.gl/maps/wpMGxAc69eT2 off of Highway 92 in Roswell. The ladies that work here are super friendly even though it is almost always busy busy busy here! They do have P.O. Boxes here but keep in mind that you can only have access to them when the Hallmark store is open....and you can't mail international packages here. It super convenient for dropping off packages for work when I need a receipt for insurance purposes....the only drawback is of course its not the easiest place to get to but it beats going all the way down to the other post office location off of Alpharetta highway https://goo.gl/maps/AdnQnrrkitE2

I don't usually expect much from any government run facility. The people here don't smile and…read morethey're not very friendly. Is that a government prerequisite? They have stamps, so I'm sure they can help you with that.

When you go into speak to the manager she makes you wait 10min and then someone comes up and says…read moreshe is too busy to talk to you. They make you fill out a paper. No follow up call almost a week later.

Great location speedy service, friendly staff. I got great customer service here today. I will let…read moreeveryone know about this location. It's in the area cause it's not too far from my son's home... Female customer service rep name Yamada if I'm spelling it correctly gave outstanding service.. very professional thank you!!!

Twice this month a card and a letter that I mailed in person from this office never reached their…read moredestination. When I asked the postal worker when the card would be delivered, she replied "We don't guarantee anything right now". Both the card and letter had my return address btw and I haven't gotten them back either. What has happened to the US postal service? Where are the card and letter that I paid extra postage for? Do postal service workers just throw mail in the trashcan? Is it just this postal office or is this everywhere?