Unsure what happened but they were my favorite USPS contracted postal unit in the 626. The people…read moreare friendly and I love the back parking lot. Everyone is always super nice to me and a place I get to practice my Cantonese in person. I got everything done super quick here. Their contract was terminated since this week so gotta go elsewhere for mail drop off now. I forgot to ask if they will get their contract back but it didn't seem like anytime soon... However, they will still be selling stamps and their PO boxes will still be receiving mail for mail box customers! So I will still be coming here for whatever services they still can provide now!!!

I appreciate the level of service I receive everytime I go to the Post Office. They make sure that…read moreI as a customer living in the neighborhood understand their commitment to meeting my needs, getting my granddaughter her gift. I value this office.

I went to get passport renewals for my son and Bryan was super nice and whole process took less…read morethan 15 min. We were very happy with the passport renewals service and process went really well and speedy. Good idea to make appointment and also they take passport picture there too. Very smooth process. Thank you Bryan. You were awesome!!

This is the worst postal office ever. They threw away one of my packages that was delivered to my…read morePO Box. Another package that I accidentally dropped off to them, but should've been to UPS was confiscated and disposed of. I mean, how hard is it to just call UPS for a pick up? It was an accident. I do a lot of package and mailing. They miss handle my fragile items. I ship out a lot and they end up being broken. Trying to get the money back from them is very difficult as their website is incredibly hard to submit claims and they like to deny the claims anyway. Just stay away from the USPS if possible. Postage has gotten so expensive its not worth it!

This location closes randomly back to back and it's really inconvenient when they advertise Monday…read more- Friday 9:30am-4:30pm but I showed up Friday , Monday , and Tuesday all during business hours and they "temporarily close" . This happens AT LEAST TWICE a week. So I'm wasting time driving to this location when I could've gone elsewhere. This is unethical of a business to close randomly & falsely advertise their hours and not updating their business hours on their website/ not notifying customers.

This post office is a joke. It truly is a gamble when they decide to be open and closed. Even when…read morethe sign says, they'll be back by a certain time, they are nowhere to be found. The employees there are also very rude and act as if they can't be bothered to do even the simplest of task. This place needs to be investigated. It doesn't matter what time you get there they are always closed.

5 stars -- In and out in minutes, with a smile…read more I came in for fingerprinting services and expected the usual paperwork hassle, but this little shipping shop made it painless. The staff greeted me right away, walked me through the process, and had me done faster than I thought possible. Friendly, professional, and efficient -- no waiting around, no confusion. They also handle shipping, and I can see why people rely on them: same quick service, same welcoming vibe. If you need fingerprints (or a package sent) and don't want to waste time, this is your spot.

Very helpful staff. Came for notary services. Did not have to make an appointment. Would come…read moreagain. Reasonable prices.

This is my go-to UPS Store, with convenient hours and great service. I rarely have to wait, and the…read morestaff is usually fast and efficient. I've also gotten my passport photo taken here before, no issues, and the quality was good. I'll definitely be back for all my returns!

Love this place!! Staff is very helpful especially Humberto is always welcoming . I just wish…read morethey'd have a vending machine or something with drinks like the other stores running around is an inconvenience especially in a rush but other than that great store

Great quality service! I've gotten many pants and shirts altered here and I always receive them in…read moreexcellent conditions!

I used to come here to use their postal services, and I found out that they permanently shut that…read moredown! Such a bummer :( the search for a smaller postal service place begins again since I don't like going to the one on Valley.

1/24/26 What can I say? It's the Post Office. Short & sweet, it's clean, appears to be well…read moremaintained. Right now it's closed so I cannot review the staff interaction bit. It fits my purpose, to buy stamps since all my stuff (crafts & other things) are packed away for the time being. The kiosk was definitely convenient & easy to use. It's still sticker shock, now that 1st class stamp now costs $0.78 & international is $1.70. Even my friend in Germany says that's really steep. It is what it is, probably the reason most folks do email & other means of correspondence nowadays. It was a good experience, quick & easy peasy.

I don't like to write negative reviews like this but I think this is the worst USPS location in the…read morearea. I have been to dozens of USPS locations and not one location has ever denied shipping my package. I came in to drop off a package with an Arcadia return address and they told me I couldn't drop off at this location and had to drop off at Arcadia post office. I was confused because I have dropped off packages with the same return address in El Monte, San Marino, Pasadena, City of Industry, and even Garden Grove before without any problems. I even went to a different location post office and asked if I can drop off a package from a different city's return address and they looked at me super confused as if that is an issue at all. All in all, do not come here. There are so many other post office locations with better service and nicer attitudes

I had the public notary notarize some documents and he was very knowledgeable and helpful. I…read morebelieve he is. Vietnam Veteran and he has great customer service!

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

Hello, my friend, how are you today? I'm reading all your…read morestories, they're written on your face You forgot your heart and what it's got to say Hello my friend, how are you today... 5/5 Service Jennifer is very cheerful. Got in and out with stamps and smiles from the workers. I'd stop here anytime for any mail service needs. 5/5 Postage They have a lot of stamps options for you to pick from. Boxes and envelopes, next day to regular service. 4/5 Parking It can be tight when it's crowded as parking is limited. Street and parking lot parking available. If you need to send a letter to a friend stop by this post office. Psalm 98:3, God bless

My regular mail carrier is awesome. Never have any issues but when he's out, I get all these…read morehorrible mail carriers who don't pick up my daily scheduled orders. We have been having rain, leaving my packages in the rain. Today only taking some of my packages & totally over looking the rest. It's right in front of my door. How do you freaking miss the packages? This is unacceptable. I would give NEGATIVE STARS if I could.

Buying postage stamps in person…read more.. Did you ever leave a business and think: "I should have bought _____." That's what happened after I left Sierra Madre's Post Office. As I was driving to my next destination, I thought that I should have purchased more stamps. Just then, I saw this post office in Arcadia and made a quick left into the driveway - after the post office - because there was a van coming out of the driveway closest to the post office. Turns out that what I did was correct. The driveway closest to the post office is one-way out only. I read the reviews about the older Asian female worker. She was scolding the customer in front of me. Oh wow. When it was my turn, I wondered if she was going to yell at me for paying in coins. Haha! I took a chance and unloaded what felt like five pounds worth of nickels, dimes, and quarters! It's good to put them back into circulation, right? ... because two international stamps are only $2.90 right now. It's a great time to use coins as payment for this small amount of currency! I thought I counted correctly, but all she said was, "You need ten more cents." That was my cue to give her ten pennies... LOL! Anyway, that's my way of risk-taking. I'll play it safe the rest of the day... Hopefully...

LMAO it's honestly one of the worse post offices I've ever been to and exclusively just because of…read morethe staff. They're truly awful. Only go if you must but be prepared to feel awful about yourself from the bad treatment. If you have an extra 10 minutes just drive to San Marino for the friendliest staff.