Came in twice today to mail few items sold. Margie helped me both times and gave us great tips and tricks. Be patient people takes time to go through all the questions to create labels. Kiosk also works fine read more

I just came here because I missed a drop-off at my home. Came in around 4:30pm on Friday and there were about 5 people in line. Spent 15 min in line, looked back and there were 15 people behind me! My suggestion is to get there earlier so you miss the after work crowd. Both clerks were very helpful and friendly. read more

My family and I have been using this post office since 2012 We have only had a couple of "issues" that were resolved fairly The staff and management have always assisted us in any questions or concerns Their accuracy rate is very high as well Thank you read more

I go there every week for our business and they get me in and out of there very quickly! I love going to the Draper post office!!

This morning I came here to send mail and the wait in line was reasonable, and the woman who helped me was an absolute delight! Margie was so knowledgeable, fast, efficient, and friendly that I actually left smiling and feeling happier than when I arrived! She was able to answer my postal questions, determine the best way to send mail for it to arrive next week, and pay all within such a short amount of time while being congenial and kind! I wish she could train everyone at every post office! I will keep coming to this office now that I know what great and fast service it is. Thank you and keep up the fantastic service! read more

Came in on a Saturday to mail a package and some postcards. The clerk was very polite and even suggested a different box that worked better for what I was mailing and it was cheaper for me too. read more

This post office is near my home. I see many bad reviews for this post office, I have only experienced great service while going there occasionally over the past few years. read more

Customer service at the front desk is horrible. Girl was extremely disrespectful rude and condescending. I had a legitimate question and she just laughed at me . read more

I am a frequent "spur of the moment" traveler. Recently, we left home for a several week trip and did not have our mail held. I was not able to accomplish the hold on-line and went into the Draper, UT post office for help. There, I had a very pleasant "Post Office" experience. Tina helped me fill the form correctly. Later she even contacted our Grand Prairie, TX Post Office to make sure it was accomplished, Then she called me to let me know it was done. You smoothed a potentially troubled situation. Thank you, Tina for your service. read more

I had a package that I needed before a trip that was going to deliver the day after I left but Jeff and Brian were able to go into the back and find my package and let me come in at the very end of the business hours to pick it up. Saved me so much stress and I truly couldn't be more grateful! Amazing customer service and very genuinely nice people! Thank you thank you thank you!!!! read more

The after hours parcel bin NEVER works, either some idiot jammed something in there or it's jammed on its own. Either fix it or take it away completely so you stop wasting my time. Also my business gets the mail through this post office and it's always about 3 to 5 days behind. read more

HORRIBLE CUSTOMER SERVICE. Got there at 5:34 granted, I understand they close at 5:30... sorry I was past it by 4 minutes. I heard voices and knocked on a door a lady tellers through and said we're closed. I replied by saying I just have w quick question. In which she replied again, we're closed. Apparently they couldn't answer a question even. I'm in a wheelchair and just needed help dropping a package off, since I couldn't lift it into the drop box. She said she wouldn't help me because they were closed. Again only 4 minutes closed. Luckily one of the workers came our and helped. But that is absurd that they were so adamant on getting out of there they forgot about their customer service and their humanity. Shame on her. read more

My 2008 permanent address doesn't get USPS mail delivered because their system status shows up as vacant lot. It's a disgrace.

The secret to unlocking the magic of this post office is wait until well after lunchtime to ship your packages. If you come at lunchtime, expect to wait a....................very..................loooooooooooong...........................time. And it doesn't help when nobody seems to be motivated to deliver great service, but if you catch them at a slow time of the day you won't have to wait, and they just might crack a smirk. However, like most government run services they're hit and miss, well, mostly miss. Need to ship a package after hours? Good freakin luck. The priority mail shipping supplies aren't well stocked, and the handle on the parcel drop is broken, so what you'll get is a big middle finger to you and your bourgeois lifestyle -"Get here during normal business hours and wait in line with the rest of the proles"....And people want to turn the entire healthcare industry over to these folks? I've made 3 trips to different post offices with non-working kiosks or drop off bins now, and now I'll have to make a 4th just to drop off the packages that I was at least finally able to purchase postage for. Oh well, at least I can smirk about it. read more

See all

This post office has many bad reviews and in the past I have personally experienced the poor service. I went here this week and the experience was exceptional. The line was long but it moved very quickly. There were three clerks at the counter. The supplies were fully stocked. I had all my questions answered and I shipped my item. After I walked out I stopped and looked up at the sign to make sure I was at the right place. I was! read more

Truly, worst post office. Always a ridiculous long line, always out of priority boxes, envelopes , and never any labels for boxes or heaven forbid pens!! Almost forgot to mention the stereotypical unhappy postal employees! Then there's the broken box drop and always clogged mail shoots!! This isn't an old post office it is still relatively new! Typical poor government at work. read more

Worst employees and services ever! Never had a problem with the post office in Holladay for the past 10 years but since moving to Draper and having to deal with this branch, all I get are the employees' nasty attitudes and their lack of cooperation. They treat you as if you were a criminal when trying to retrieve your own mail! If you can, stay away and avoid this horrendous post office branch at all cost. read more

This posting is a little misleading. This is a Post Office. If this were a review for the actual United States Government, I would be forced to figure out a way to give it a zero star rating. This post office is located conveniently off of 123rd South. Staff is fairly friendly, and you can expect long lines on April 15th and about every day in December. Decent layout and plenty of parking. read more

I'm pretty annoyed at USPS right now. I have an important package that was supposed to be out for delivery but could come any time until 8 p.m. So, though it's cold out, I started waiting outside as I'm in a basement apartment and didn't want the delivery person to try upstairs and leave when the neighbors didn't answer. I'd also left a large note on the door upstairs just in case. I was worried after it got dark that they wouldn't be able to read it... hence me standing around outside. I had my phone and kept updating the package tracker, when I saw this: An attempt was made to deliver your package. Please look for a notice of attempted delivery for the next steps. And this: Monday, November 9, 2015 6:28 PM, Draper UT US Delivery attempted So, apparently they sent a ninja as I never noticed a thing while standing in the driveway. Ninja, if you're reading this, at least actually leave a note next time! It would be cool if it was stuck in the door with a throwing star or something. read more

Worst service ever. Grumpiest workers. Walked in as the clock literally changed from 5:30 to 5:31 and the counter girl rudely said "we're closed" and all I needed was a bag to ship with and drop of. Never again to this location. Hire more pleasant people please. read more

Three packages in a row have been messed up, or misplaced or who even knows. And when I went in to figure out where my packages were the lady was sarcastic, condescending and rude. read more

As I stand in line with 13 people I see that only one person is working the counter. I can't understand why there is always a long line at this post office. I got here at 8:30 when they open and it's 8:45am. It's a 20 minuet wait. read more

I shipped a package using usps "if it fits, it ships" box dec 26th. the package was clearly marked as to which APO address it was to go. Instead of UAE- the USPS lady transposed the zip code and it was sent to APO in Germany. its now week 3 1/2 and the care package has not made it to my military recipient. SO INEPT. they wonder why they are going bankrupt. to top it off, they can only hope it gets to the recipient hopefully by the end of this month. Unfortunately the USPS has the corner if the military APO addresses. My new acronym to the USPS is -----US post stupid. Heads up-- the postage and rates are going up! must support the inept system. read more

Lines are extremely long. They take forever to do things and they never answer their phones. And they keep putting a card in my mailbox telling me that my residence is vacant and it is getting old and I've talk to them about that hundreds of times and it never gets resolved. read more

They lost my package and they keep delaying their final solution for so many reasons. Their call center is very short with you and so are the ones here! They'll just interrupt you right in the middle of your sentence and just straight up rude. Never using them again! read more

God awful service. Rude customer service as well. If your not open tell Google to put you as closed. I realize you don't deliver even though I got mail today. This app even says your open. I was calling to pick up. Assholes read more

On a regular I shop out sales via Priority Mailing and it never fails I'm tested awfully. Mainly because I have the wrong box. So I use the other one the next time then I'm told that's the wrong box. I wish they would fix this. I've filled out countless surveys and now here and I'm almost positive no one gives a flying f***. You would think they would care because of the money they waist on all the boxes and repackaging. One of the ladies at the counter is mad at Life and yelled at me and then the other lady working there when she tried to help out. Someone help turn this place around please ! This is Draper not the Ghetto ! read more

Good service! The lady working there helped me find the cheapest and safest way to ship my package.

DRAPER, UT: This is a pretty good post office. The attendants are usually fairly prompt, but lines can get long. It's clean and has a self service post station open 24 hours. I was once running late and they took my package after close! read more

When I didn't receive an item I ordered I contacted the sender and found I had listed the wrong house number. The name, street and city were correct. My husband went to the post office and was told it was received back and was returned to sender. After three weeks the sender contacted me and said it had not arrived. I went to the post office and was told the item had arrived back at the Draper post office but they had no record of what happened to it from there. I was told it was probably returned but they had no tracking information and the sender should have received it by now. It was my error,but with a name, street and city it could have been delivered. read more

Our mail has been placed in wrong boxes and we have received other's mail for the last month. They have lost a priority mailed package containing a Corvette shirt which was for my husband's birthday, birthday cards and other expected mailings. Normally they do a much better job but we're not sure what's happening lately! Very shorthanded at the Draper Office. Long lines with one over-worked lady helping people. read more

The Staff in this location are so rude. I have attempted to return a package twice now but they are so terrible I have walked out twice. All I needed was for someone to help me and i was yelled at both times. They seemed super put out by everyone that walked in and waited 20+ minutes in line. A holes. read more

This post office has had bad service since they first opened it and has not made any improvements . Whoever manages this office is not a good manager and obviously has no customer service skills. Please make some changes. read more

The Draper City Post Office consistently delivers our mail/packages to someone but its not us. Have actually had packages delivered to different city than Draper and marked as delivered. If USPS is the carrier we no longer place the order knowing there is a 50/50 chance we will never see it. Draper City post master could care less, this has been going on for years. Typical govt operation, worthless process and worthless employees. read more

Beyond pissed off. I ordered a package on the 10th.. it was suppose to arrive at my apartment by the 18th. Tracking stopped updating on the 18th and didn't ever update again. I gave it a few days.. called the post office a few times and got hung up on.. went to the post office on the 20th - They said they didn't know where the package was, took down my name and number and said they would call me as soon as they talked to the manager. I waited and waited. Today (27th), I went into the post office, spoke with the manager and he showed me a picture of my package. He tried to tell me that I didn't put the correct address.. really?! No. I put the right address and when you look at the picture, you can clearly see that the paper was ripped so you couldn't see the correct apartment number. He proceeded to tell me that the package got sent back days ago! Are you kidding me?!? No one called or reached out to me to even let me know. Complete bullshit. read more

Package was lost. Tried to call and their number just rings busy all day, so if you don't want calls, how bout not listing a phone number? So I went there and their rep looked up my package and said it was delivered. I had looked on the tracking website and it just was in "Acceptance" mode. So I asked her how she knew it was delivered and she said I must've put the number in wrong, cuz I'm totally stupid. So I asked again, stated the recipient didn't receive it and she says "Welp, it was delivered in the mail box." I replied "So the box was about 3 feet wide, that fit in a mail box huh?" and she said "Yup, that's what they put" and I said again, "so where are you seeing that it was delivered, because on your tracking website, it just says "Accepted" and it's sitting there. She said again, you must've put the number in wrong. I came home, re-entered my number, it's just sitting in accepted status. I think its SWELL that they just argue with you and think you're just stupid. Neat. No solution on package. Its just the way it is. read more