1. US Post Office

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Diamond Bar, CA

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US Post Office

2.0 (123 reviews)
Closed • Closed
Updated over 3 months ago

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Certified passport letter marked "dogs" with no delivery attempt or doorbell ring. Entire incident recorded on camera.

Very disappointed with my local USPS delivery service regarding an important certified passport-related letter that required a signature. I paid extra for expedited handling and expected a proper delivery attempt. Instead, the carrier left a PS Form 3849 notice in my mailbox marked "dogs" and left immediately without ever ringing the doorbell or attempting contact. I reviewed footage from multiple security cameras around my property, and the video clearly shows there was no actual delivery attempt made. This was a certified letter requiring a signature, not ordinary mail. Customers pay additional fees for reliable and professional handling of important government documents. Simply writing "dogs" on the slip without even attempting to notify the resident is unacceptable. What makes this even more frustrating is that this has happened multiple times already. Now I have to waste additional time driving to the post office, waiting in long lines, spending more money on gas, and rearranging my schedule just to pick up something that should have been properly attempted at delivery in the first place. The entire incident was recorded on camera, including the carrier walking up, placing the slip in the mailbox, and leaving without knocking or ringing the bell. USPS seriously needs to ensure carriers are following proper delivery procedures instead of skipping delivery attempts altogether.

This post office is notorious for not manning their post... and just leaving everyone to wait while they move on their own time...

I don't know what worse... this post office or the dmv...people are always waiting and only one person working the spot....

all my packages were stolen on 3 different days from my locked mailbox that only me and the mailman have a key to

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10 years ago

One teller. Self service machine broken. Long line. All the staff in the back laughing and having a good time! Absolute bullcrap!!!

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10 years ago

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11 years ago

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Review Highlights - US Post Office

“Recently had to stop by USPS.. I stopped by on Saturday around 10am..”

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US Post Office - postoffices - Updated October 2026

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