I've lived all over the country. City, Rural, Semi-rural. I've NEVER had such bad experiences with…read morethe USPS. The carrier makes no effort at all. Won't deliver to your home. Won't respond to you saying hello to them in public. Won't let you get your mail out of your box if they are in the area putting mail in for a half hour. Anything bigger than shoebox you must pickup from one of two offices. Your guess which one. I would rather send perishables international with ontrac than use the USPS.

They apparently don't always answer their phones in Prescott to offer customer service to people. I…read morecalled three times in a day, and they never answered the phone.

Well..well..... well things have changed. They must of hired a new lady because I haven't seen the…read moreother grumpy one in the past week or so. This lady is much friendlier and happier. I really hope she is a permanent worker! If not, and the old grumpy one comes back, I'll delete this review and stick with my original review. As for loosing packages, only time will tell, but at least I won't have to deal with grumpy lady for now.

The best post office I been Jim was the best he was grateful he help me with everything god bless u…read morejim

I dropped it off at another house or lost it somehow. I don't know how this could've happened. This…read moreis the second time my $40 package didn't get delivered. I called them but they didn't solve the issue, claiming i had to have the confirmation number or something which i was confused and did not have. Day 4 still no package. All of my other package have been delivered except this one which is pretty retarded of them. I'm about to open a case. EDIT: my father told me he was doing front yard work and never saw them delivered it

if i could give ZERO I absolutely would. Just had my 3rd bad experience there. They are the…read morerudest & have no customer service skills at all. The lady with the blonde hair is loud, condescending & the other gentleman are no better. Would rather & will drive to another post office then be treated in that manner.

This posting is late, but I was here in February Martin Luther King Day, and a lot of the FedEx…read morewere closed so I went to the post net the door was open and I went in and I met Melissa. She said she just stopped by unfortunately there be no Pickup but she gave me the address of the FedEx about 15 minutes away. Since I was from the valley, I had no idea where to go and she gave me great directions the next day I went in to drop off another package since I was working up there she was very pleasant. This was a nice clean store. It had everything she did not have to help me at all. She could've just shut the door unlock it, but she chose to help me and for that I will take all my business there when I work up there this is a top-notch company.

I spent a small fortune shipping something to my daughter on Wednesday. Paid to have fed ex deliver…read moreon Saturday. Cost $37. The package did not arrive & is in Phoenix (Sat) & to arrive Monday. They are closed Sat & Sunday!!! I will be contacting them Monday for a partial refund. I will never use this business again!!

Service. Rather than explaining something they just talk to you like you're stupid. Amazon…read morepackage said no box but there were little pieces that went with it. Didn't make sense. Extremely rude and just kept repeating no box means no box. Then the other girl yells at me for pointing out the other girl is rude and said she is new. Being new has nothing to do with having manners and being polite, rather than talking to somebody like they're stupid. She told me to calm down. Which is number one no no in service. I wasn't even upset. Annoyed at how I was being talked to, but not upset. Then they told me that Everything goes into one bag together. Had they said that at the beginning, I would've understood and that would've made sense. I keep emphasizing how they talked to me like I was an idiot. I would rate a negative number if I could. Go to postal Annex.

Thank you to Xena for helping out and making my stop at UPS a lot faster. Great asset to the team…read moreand ownership.

These guys are great! Laid back and very helpful. Appreciate the time they take with customers but…read moredon't take TOO MUCH time.

Cool! So now the tax funded post office closes even earlier…read moreon the weekends. Do you know because it's such a pleasure for residents to have to drive into uptown Sedona during peak hours? Glad I wasted my time trying to make it before 5. Glad the post office worker ignored me and the other lady who made the same "mistake" I did I know it's expecting a lot but maybe have one of your smartest employees UPDATE THE EFFING HOURS ON YELP?!!!!!

Very friendly staff here. The almost never a line except at Christmas time but even then it's…read moreusually 4-5 people. Our mail carrier in Spring Valley is super.

I'm of mixed feelings on how to rate this but it just goes to show how one bad employee can ruin an…read moreentire operation of otherwise great people. We just moved to the area from out of state into a newly built home (and no mail box since it needs to be placed in a common location down the street). I spoke with my local independently contracted mail delivery person (not a USPS employee) and she told me that until I got a mail box set up at the appropriate spot I would have to go into the post office to pick up my mail. Great! A minor inconvenience, but by no means a problem. I ordered a large mailbox (big enough for packages) and for the last 3 weeks have been going into the Post Office to pick up my mail..... the ladies who work there have been friendly and FANTASTIC. Nobody EVER told me they couldn't hold my mail or they couldn't deliver packages to me UNTIL I had my mail box set up. So I've had no complaints..... until today. I received notification yesterday of the delivery of critical life sustain medications my wife takes for a debilitating disease. These are expensive and hard to come by since they are an "orphan drug" that barely 3000 people in the entire country are prescribed to take. I also was notified from the Amazon shipper that my mail box had arrived. (YEA!) Both are incredibly important so I drove out to the Post Office to pick it all up earlier today. The lady there was helpful but apologetic when she could not find any packages/mail being held for me. She went to ask her co-worker. Now I don't know who this petty fascist was who came out of the back office (I'm assuming he is the postmaster for this office) but the first thing out of his mouth was "We don't hold mail. I returned it all to sender this morning." I was FLOORED! Of course you "hold" mail, you're the post office, for crying out loud! What do you do with the packages too big to fit in someone's mail box? Do you just arbitrarily return them to sender? (After reading other comments here, apparently the answer to that question is a resounding YES) Needless to say, I was incredibly upset. Not only did he return the very item that he said I needed to get, i.e., the mail box, but he also sent life saving medications away without so much as a single thought to the life he was placing in jeopardy. Not even a head's up or warning of any sort... just send it back, no questions asked and zero effs given. FedEx delivers to my house. UPS delivers to my house The effing pizza guy delivers to my house. Why wouldn't the US Post Office deliver to my house? So much for that whole "Neither rain, sleet, nor snow" BS. I ended up spending 5 hours today driving to Phoenix and back to pick up the required medications directly from the warehouse since I could not wait a week for them to re-ship. Now, as I said, I don't know who this rotund despot was, but his level of empathy, compassion, courtesy, service, professionalism, and (worst of all) his ability to think critically and logically, are all but non-existent. The Board of Governors or the Office of the Inspector General needs to be notified of this postmaster's heinous despotism, incompetence, laziness, and failure to serve the community. So much for the myth of small town Americans looking out for each other. HE PUT MY WIFE'S HEALTH IN UNNECESSARY JEOPARDY! As far as I'm concerned, I wouldn't whiz on this tyrant if he was on fire, but I would throw him an anchor if he were drowning. You know, return the favor. I'm sorry you ladies have to share space with this autocratic thorn. BTW: I purchased a standard letter box from the hardware store on the way home and set it up this evening, so there! I now have a mailbox set up and I better start getting my mail AND packages delivered to my address.

I had a box to mail & asked for a piece of tape & was told I had to buy a roll. I've been in here…read morebefore & I've seen them give people tape. Every post office I've ever been in has given free tape. I had to pay $3.99 for a piece of tape. I guess I'm the wrong color ‍. This will be my last time coming in this post off. I don't support places like that. I'm also sending a complaint to the postmaster general.

These folks have a tough row to hoe! Nobody in the public is very nice this season, yet the postal…read morefolks behind the counter politely and professionally handle it. As time goes forward, people seem to rudify...

Everything/ clerk was too busy filing nails to bother with helping anyone. - and the lobby could…read morestand a good cleaning as well as restocking - no address labels at all and med priority boxes no where to be found. Very sad!

One star is too many. Not helpful at all. I was spoken to like I was an illiterate 4 year old. I…read morejust asked for a little help and was told they have too many packages to be bothered with mine. package goes from Phoenix to Prescott to Phoenix to Prescott to we will sort it tomorrow. WTF.

it's such a pleasure to find the right people for the job! I am more than happy to trailer trash,…read more be calling them again. Pleasant, hard-working, good . Thank you so much!

I purchased a new mattress for my motorhome and needed my old one discarded. Not an easy task to…read moredo by yourself without a pickup truck and somewhere close to discard it. I found Arizona Trailer Trash with a quick online search and was able to schedule my pickup. Greg was courteous, on time, and priced well. His equipment is clean and well maintained. See picture below. Thanks Greg!