I cannot speak more highly of the service I received from Enrique! I brought my clothes in before…read morethe Memorial Day weekend with the hopes I could have them back in time for the holiday. Initially, I was told I had missed the deadline, which was totally understandable. Much to my surprise, I received a phone call stating that they got both pairs of pants altered, and I could pick them up prior to the Memorial Day weekend! The quality of the alterations is top-notch, and I was THRILLED with the customer service I received from Enrique! You cannot go wrong with this wonderful establishment! I am a raving fan now!

Fantastic job, worth the money for a good pair of pants. Might be too expensive for cheaper…read moreclothes. Took about 2 weeks to get hemmed pants back.

I stopped in to see if I could buy a sewing kit, and Coco was so sweet and made me a little one. I…read morewas out and about and had a rip in my dress. She really saved me! The shop is adorable and they have lots of beautiful fabrics. I will be going back for sure!

The staff was very friendly and helpful! I had a project that I needed quilted and they really…read morehelped me decide the best option for my project! I highly recommend them!

We are new to the area & needed a dry cleaner. We went here & Angie was at the desk & is so sweet &…read morefriendly & professional. Our clothes were done before the date they expected & Angie left me a voicemail letting me know. There is also a laundromat inside the same building with the laundromat. It looked very nice & clean & now I know where I'll be going if our washer or dryer breaks down! Most laundromats are dumpy & scary but having someone working the dry cleaner right there wpuld make me feel much safer.

They close at six and I got there a couple minutes before five. They would not let me put my…read moreclothes in because they said they don't allow you to start a load later than five. I asked if there was another laundromat close by I was told that All-Star was close by, but they would not recommend them. Well, I would highly recommend All-Star since they stay open later and I was actually able to get my clothes washed. Haven't been to a laundromat in a very long time but my experience with clean and fluffy was disappointing. I made it to All-Star and was able to get my clothes washed and dried before six.

This is the third machine I have purchased from Phil, and I couldn't be happier with the customer…read moreservice and quality of the machines. Phil is extremely knowledgeable, helpful, and always willing to answer questions and make sure you have what you need. He has made the purchasing process easy, including delivering machines directly to my home or arranging convenient pickup in my area. I have recommended Phil to friends and will continue to do so. If you're looking for quality sewing and embroidery machines, accessories, and excellent customer service, I highly recommend Phil!

The best Sewing Machine Company! Excellent service! Had my sewing machine serviced by Phil. I was…read moreso impressed with this store. I bought my new Babylock Sewing machine last month. I'm in heaven!

The owners acknowledged their mistake, and I appreciate their accountability. Unfortunately, the…read moremachine's temperature was too high, which shrank my blazer and pants. They provided compensation for my loss. I have full confidence in the owners and appreciate their efforts to fix the situation. I have returned with other items and haven't had any issues. Thank you!

I hesitate to write a poor review unless a company repeatedly has problems, but unfortunately, that…read morehas been our experience with Western Laundry & Dry Cleaning at 1046 Willow Creek Road, Suite 103. We have used this business several times and have experienced several significant mishaps. On one occasion, my husband's shirts were lost and never found. We have also had other problems with our laundry and dry-cleaning orders. Our most recent experience was especially frustrating. We dropped off our dry cleaning and laundry on September 4, 2026, and were told it would be ready by Friday, September 11. My husband specifically explained that we were traveling and needed the clothing as soon as possible. When we went to pick up our order on Friday, we were told that it was not back yet and that someone would call us when it arrived. No one called. This is particularly frustrating because we have experienced the same lack of communication before when my husband's shirts were lost. I called this morning to find out what was happening with our order. The manager told me that our clothing had not even been turned in to be dry cleaned and pressed. At this point, we feel this is completely unacceptable. Mistakes can happen in any business, but when there are repeated problems, lost clothing, missed deadlines, and a lack of communication, it becomes very difficult to continue trusting the company with our clothes. Unfortunately, Prescott seems to have very limited options for dry cleaning, and our experiences so far have not been stellar. For those of you in Prescott, does anyone have a dry cleaner you would genuinely recommend? We would really appreciate your suggestions!

Super friendly and quick service. Was able to get me right in. Prices were very reasonableread more

I wrote a note requesting a quote to sew a purse strap back on, around 8am on Saturday morning! I…read morereceived a reply that said they could do the work and it would cost $45 and it would take an hour. I chose this place because it was open later (than the shoe repair that was closer to me that closed at noon) and it would give me a chance to get transportation there. I was here from out of town. Hours listed 9-3p. I sent a reply saying I would be there by 11a. There was no response to my 2nd message. I got ready and was there a little after 9a. The lights were on, but curtains were not open. I knocked and the door was locked. I called the number and explained that I had sent a message and was here and the doors were locked. So I was told, "I thought I told you, I was closed until Tuesday!" No where in any of the communication, did he say that! No apology...what it felt like...because the lights were on...that he saw me and decided he wasn't open! In any event, I drove back to the shoe repair that was closest and he did it in 15 mins for $25 cheaper! If I could give 0 stars I would...do better sir! Your customer service leaves much to be desired!

I came in to wash a large winter comforter and was greeted by the kindest man. He is the owner and…read moresaid this used to belong to his grandmother. Family owned business, and you can tell he loves it. Very clean, huge machines to wash and dry! Fronted me a roll of quarters to get my machine started while I ran to Walgreens to get cash back. He said in 1 month he will accept debit cards. I will be back to wash larger comforters. :)

Employees are great here, dryers actually work, not overpriced. The people are super kinda here,…read morethey refund if the dryer is broken.

I do not enjoy going to laundromats but we were staying in an AirBNB that did not offer washer &…read moredryer usage. And we ran out of clean clothes. I have to say of all the laundromats I've ever been in (granted it's not that many-this might be the 5th) this one is by far the most pleasant. So they have a laundry service here as well. Which means they have employees present in the building. I have never seen that before. But it did make me feel safer & they were willing to answer questions & they were very friendly & helpful. I knocked one star off because they could definitely use more signage explaining how to use things. There were some odd quirks to the machines & she did reimburse us due to that but signage would be more helpful to prevent those mistakes in the first place.

Terrible. Terrible laundromat. Broken machines everywhere. If there were 4 machines in a row 3 were…read morebroken. There was not a single isle or area that broken machines weren't posted. Even with the few available machines two broke while I was there. They had to haul a man's wet dripping clothes to another area to find an operable machine and one dryer broke while the mom with her two kids was patiently waiting to dry get clothes. She waited quite awhile for a machine to finally become available. She loaded her clothes and within minutes that machine broke too. One of the dryers was so filthy. It had twigs, grass, dirt, and dry crushed leaves in the filter and the dryer itself. I went to use the cart to get my clothes out of the dryer and the cart fell over. The wheel was broken on the cart. Do not go here. It's the worst I've ever seen in laundry facilities.