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    US Post Office

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

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    Shipping centers

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    9 months ago

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    The UPS Store

    The UPS Store

    (83 reviews)

    This is so overdue. I use this Lakeside office close to home and the one in poway close to work…read more It's like day and night. And honestly, i am always afraid to go to there due to their impatience and just very cold service. Gone there for years but never built a relationship! i only do returns there... Now, Ive used this Lakeside location for 3 years and without exaggeration, nothing but the most amazing experience!!! I truly love coming here. The staff are pleasant, well trained and always fun to interact with, especially Zach. Never a dull moment! They work well all together, like a big family! ***I find them to be very patient here with your Amazon returns, which i got a TONS of, weekly! Haha! So, Im truly stunned reading the bad reviews because i had nothing but excellent and speedy care. The staff know you by your name, and even under pressure, they seem to handle well. Never witnessed rudeness to another customer/ ***Im always impressed and satisfied by the end result of my projects, as Zach would sometimes suggest a few things to make it better or cheaper. Very professional and exceptional service! Thank you Diane for building lasting relationships with your community. We are grateful for treating your customers, right, in the age where Customer Service is lacking more and more. SO we love to recognize those who are making great efforts. This wouldn't be possible with McKenzie, Daniel? And 2 others i forgot, sorry. They're great. We appreciate your smiles :))

    This location does not get very busy very often. When it does have a line, the workers move quickly…read moreand get through the line very fast. Returns are very easy here.

    The UPS Store

    The UPS Store

    (18 reviews)

    Kearny Mesa

    "Happy Returns" via UPS…read more When you want to return items at a UPS, many UPS stores are not at conveniently ample parking locations. This one is thank the maker! Located in the Target / Costco center I was returning items to Shein via UPS WHAT WORKED WELL 1. Returns can be done at any UPS Store, which is convenient. 2. This specific UPS location was excellent: fast service, helpful staff, and no unnecessary complications. 3. The process was efficient and well-organized. 4. Employees clearly knew what they were doing. 5. Plentiful parking made it easy to get in and out quickly. HOW THE RETURN PROCESS WORKS 1. Each item must be placed back in its original Shein bag. 2. At the UPS Store, staff scan each item individually using the barcode attached to the return. 3. You receive a printed receipt with all return details for your records. 4. The entire process was quick and straightforward. 5. UPS will recycle your box or you can take it home WHAT DID NOT WORK 1. Unlike Amazon, SHEIN does not issue an immediate credit after the return is processed. 2. The delayed refund experience is the main reason 3. I will not continue shopping with SHEIN, despite the easy return logistics. OVERALL I would return items at this UPS Store including other future shipping needs due to the smooth experience and professional staff. "Efficiency is more than speed, it's follow-through."

    Pleasant and efficient. Shipping things can be frustrating but my experience here was smooth. We…read morealso did passport photos for our infant and Chris (sorry, I'm bad with names) was super patient with us.

    US Post Office - postoffices - Updated June 2026

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