It was my friends wedding and I needed my dress altered. My friend, Jennifer, was recommended Alteration Center by another friend, so in the interest of ease I came here too. When I first walked with Jennifer, who had an appointment to pick up her dress, the owner was in the middle of helping another customer and didn't even greet us. The other customer was getting her slacks pinned for alteration. She asked the owner to complete it a certain way she liked it done in the past and it quickly became a very uncomfortable confrontation between what the customer wanted and what the owner decided she would do. When we were finally greeted and told her why we were there her demeanor changed and she was cordial until the previous customer left. Then she proceeded to talk mad trash about her! To her new customer(s)! We decided to let it roll off our backs and my friend tried on her already altered dress, which did look fantastic. I put my dress on and told her what I wanted done, which included putting a slit in the side. When I went to pick up my dress the slit was not done, it was not taken in as much as shown, and the owner threw her staff under the bus for those issues. Yet, she still decided to charge me the full previously agreed upon price even though all the alterations were not done as agreed upon. Both encounters were so uncomfortable. read more

I don't think there are enough good words or high praise that I can give for Amy. She loves what she does and it shows. She is GREAT with alterations and an ARTIST. Her passion shows in her work that she takes a lot of pride in. She did a phenomenal job transforming my wedding dress from a dress that I liked to a dress that I LOVE. She had a vision and it delivered perfectly-- and on-time for my wedding in 3 short weeks! Aside from her fabulous work, she is honest, she has a pure heart, and has good energy. I saw some people complained about her having a cash-only policy, but who cares. There's an ATM 2 minutes away walking distance. To top it all off, she is reasonably price compared to other alteration stores-- especially considering the work she does. I cannot recommend Amy enough, 100/10!! read more

Amy did a wonderful job altering a few pairs of jeans for me. Very high quality work and you can tell she truly cares about her business. Her pricing is very fair and I look forward to bringing future items to her shop! read more

Amy, the owner, was an absolute gem to work with when it came time to make the needed alterations on my wedding gown. I also had my dress and veil steamed. Needless to say, it was wrinkle-free and a perfect fit for my big day. Thank you so much! XOXO, Elizabeth read more

Alteration Center - Sewing & Alterations Near Me - El Cajon, California

Amy was the absolute best, she is the owner of the business. Prevue recommend her and she went above and beyond with a small time window she fit me in and got everything handled. She made me feel comfortable and we had amazing conversations. THANK YOUUUUUU! read more

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I cannot recommend them enough! I had a bridesmaid dress that needed some adjusting on the top area of the dress. The dress was all lace and needed to be altered on waist area (I have a short waist) and they were able to perfectly size it to fit me. It is a small shop, yet they make wonders read more

So this place was recommended by Prevue store. I dropped it off late March a promise to return the dres I two weeks. The covid hit no return call, no answer at all. Not even a return call to let me know about the status of the dress. Or if the dress was going to be finished. I called other businesses during covid and they had the decency to answer. To cancel events and return products that we had to cancel due to covid. If she cut into it or not so I could return it due to prom being cancelled. Very rude attitude and it was $50.00 over the estimated price. Didn't let me try it on to see if it was fixed right even after charging me $150.00 for the alterations. It doesn't fit the straps were not adjusted right. Over priced over rated and rude it's a brave new world I think we all need to adapt to the chances. Since we are unable to open businesses the phones still work decency to get return calls especially when they have possession of a dress worth $800.00. read more

My experience here with Amy was AMAZING! After a previous 2020 wedding dress debacle with another store, she went above and beyond to make my wedding dress dreams come true! She paid so much attention to detail and made my dress fit absolutely perfectly! She is such a kind person, her prices are extremely reasonable, and her turnaround time was quick. She even did my MOH's dress and my Mom's Mother of the Bride dress. We were all extremely happy with all of her work! 110% recommend! :) read more

Alteration Center - Sewing & Alterations Near Me - El Cajon, California

We brought a dress here with high expectations, needing a quick turnaround, and a reasonable price to shorten the length but keep the dresses train. Amy gave exceptional customer service, met out time requirements, and changed a fair price to alter my daughter's pageant gown. The dress fits my daughter perfectly now and I highly recommend this service to anyone in need of quality alterations. Devin read more

Very sweet and helpful. They provide great service. They go above and beyond. I really appreciate it. I will be coming back. Thank you so much very happy with the service! read more

AMY. AMY. AMY. Amy is the BEST alterations lady I have ever used in my life (and I have used a lot). She knows what needs to be altered on my dresses better than I know. I highly recommend her for any alterations (shorts, skirts, shirts, and especially dresses) and her pricing is unbelievably reasonable. Normally I feel like alteration ladies will fix only what you tell them to fix or alter but Amy will tell me things that she thinks also should be altered to make the dress look better. LOVE HER. read more

We appreciate the owner who is our Fairy Godmother always fixing our dresses in the wee hours the night before our event. Her passion for quality and perfection is amazing! We appreciate you fixing the previous horrible alteration from another dress shop! You are a miracle worker!! read more

Alteration Center - Sewing & Alterations Near Me - El Cajon, California

She has done an amazing job on my dress. Took her only couple of days to finish it and she knew what i wanted done right away. Would definitely come back here for future alterations. read more

Alteration Center - Sewing & Alterations Near Me - El Cajon, California

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Lisa is THE BEST. I am a fairly petite girl so going into prom a year ago I knew that no matter what dress I bought I would have to get it altered. I bought my dress secondhand and the girl I bought it from highly recommended Lisa. As soon as I walked into her shop Lisa was super friendly and helpful, and in the middle of my fitting another woman walked in who informed me that Lisa is the best at what she does. Lisa is super friendly and listens to your input while also offering her own. I have recommended her to my brother as well, and he has also left glowing praise. I have come to Lisa about 3 times now and am NEVER disappointed. PS, she only takes cash! read more

Amy did an AMAZING job with my prom dress! My dress is fully beaded, so she altered everything BY HAND without cutting ANY material. The beading on my dress was seamless. It cost $130 in total-- the cost varies depending on what you want. I am so pleased with my dress, and I can't wait to wear it! I really recommend going to Amy for your alterations. read more

I met Lisa over 8 years ago, I had to moved to North County 5 years ago because we bought a house. I still drive to El Cajon just because she is that good. I have taken so many things to her and I have never been disappointed. read more

This place is a rip off they charged me twice for the same alterations she said to pay up front and when we came back she insisted I didn't pay. I PAID TWICE TO GET THE DRESS. She insisted I pay in cash I WILL NEVER USE HER SERVICES AGAIN read more

Jena competed and won the Queen of Asia Pacific crown wearing a red Jovani Jeweled Gown expertly tailored by Lisa herself. The dress was a size 2 and this amazing seamstress within 1 day of the pageant was able to fit it perfectly like a glove. The dress looked fantastic and the photographers commented on the perfect fit and movement on stage. Lisa is professional, amazing and an expert in her craft. We have brought three dresses to her and all dresses were tailored exceptionally. If you need an expert, Lisas alterations is the only tailor shop to go to. read more

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Really happy with the alterations I've had done. I had two pageant dresses hemmed and for a great price. I plan on taking a few other items to be altered. Highly recommend read more

This place is where I go to do all my alterations because it is very consistent and the quality of work is excellent. I normally wouldn't trust anyone with a suit other than a department store but lisa does a heck of job. Work is usually done fast you may have to wait quite a bit because that place gets very busy read more

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Amy is amazing! She has helped me so much! My dress from Prevue was an absolute disaster! Nothing fit correctly and she took my dress and fixed it to everything I wanted it to be! She was so extremely nice, professional and the dress came out amazing ! Please go to her for an amazing fix read more

I had a gown that needed tailoring within the week and Lisa did not fail. She knows exactly what to do and she even gives you tips and tricks on how to properly manage/care for your clothes! She was super friendly and attentive to all my needs and concerns, so if I'm ever in the need to get anything else tailored, I'm 100% going to her first!! Her hours from my understanding are roughly 11-5 M-F, 12-4 (?) Sat, but it depends on how light/busy her workload is. She is closed on Sundays. Because of the fluctuating hours, I'd definitely call in advance And as most other reviews have stated, she accepts cash only, so be prepared. read more

Affordable and Quick service! I needed my sons dress pants hemmed quickly for his concert and she was able to hem it in about 2 hours. So grateful to have found this little gem in Rancho. Would recommend to friends and family. read more

Amy is AMAZING!! My Mother of the Bride (heavily beaded dress) needed a lot of alterations and creativity to make the dress perfect. Amy is so talented and she will find a solution to any problem. She is wonderful to work with and you will be SOOO happy you trusted her with your alterations. HIGHLY recommend Amy!! read more

Amy is incredible! I had a dress that I loved, but it just didn't fit right. I took it to her and she was able to figure out exactly what to do to fix it! After she was done with it, it fit me perfectly! I would recommend Amy to anyone looking for seamstress who does amazing work! read more

Lisa is a miracle worker!!! Not only is she the kindest person but she is so incredibly talented. My dress literally needed to be remade and she made it happen. I will never take my clothes to anyone else. I am still in shock of how amazing my dress turned out. Lisa and her staff are seriously outstanding! Thank you so much for your hard work and I will be back to see you soon! read more

Amy the owner was very helpful in helping to alter the dress since it was an uneven length on the straps and back. She spent extra time exchanging the hooks and adding extra beads to my dress for extra sparkle! She is very friendly and professional! read more

Called and asked what the turn around time for some pants to be hemmed because I am leaving town. She said bring them in and I will have them ready tomorrow. Very sweet lady and great service! read more

Used Lisa for years. Recently she lost my husbands two pair of pants. Came in three times said they weren't done yet. Finally my husband went in and she admitted they were gone. Told us to go and buy new pants and she'd reimburse us, which was ethical. But after trying to find similar pants I did, I bought them asked for my refund and she ended up finding them. Cool, right? No, she made us wait a week to alter them, when we went to pick them up, she wanted to charged us 1/2 price!! Never going back!! All she does is complain lately. Time to retire. read more

Best Alteration place in town . I was greeted with amazing customer service and I highly recommend their work.

She altered my wedding dress in record time and reasonable price. I was recommended to her from my dress shop since they couldn't accommodate me with my urgent request. The place isn't luxurious but she does a great job. I'll be back read more

Amazing customer service. Very good work. When I come here I am treated as the number one priority and.They are on time with appointments and I highly recommend them. read more

I have been to this place a few times now and every time I go I am greeted with excellent customer service. The work is excellent and the prices are good. I highly recommend this place. read more

This business doesn't even deserve 1star but I had to click on it to be able to write this review to WARN you DO NOT go here for anything that you care about as you will have to take it somewhere else to be fixed. Lisa does not own this business anymore, Amy owns this business now and she is AWFUL. She is so rude. Her alteration work is so bad. On my daughters final wedding dress fitting she had failed to finish something so she hand sewed it while we waited and it should never have been done by hand it was a botched job. I went to pay and she said cash only. At no time during the months that we had the dress there, or at any of the fittings did she EVER tell us it was cash only, then she tried to tell us it was on our dress ticket which we pulled out and it was not on the ticket either. We had to take the dress elsewhere to fix her horrible work and we are 3 weeks out from the wedding. PLEASE save yourself the heartache we had dealing with this woman and DO NOT ENTER her place of business. Your welcome!! read more

I do not recommend this place, they have times on there website and on their door, we had an appointment but they aren't in the store. They both failed to communicate to make the dress the way my sister wanted it. read more

Terrible. Avoid. Save yourself from being cheated and cut down. I took my wedding dress in to have 5 things done. 1) Take out the crinoline so the dress was lighter and less goofy 2) Have the train shortened 3) Have a bustle added 4) Have the brest area molded to fit me (I have a small chest) instead of having giant empty madonna boobs that the boning created. 5) Add appliques to the waist. Removing the crinoline should have been the first thing to have been done. Then she should have checked the train. She insisted she didn't need to. Even on the 3rd time I went in she said that I had never asked her about the crinoline (even though I asked her 3 times). I had her do it while I waited--then she told me she only took cash. She was very rude about it. So after standing around for a half an hour waiting, I had to run around looking for an ATM. I wanted to try the dress on again to check the length without the crinoline (clearly the dress was going to be longer!!!!) She told me I needed the length, made me feel stupid for asking to try it on, refusing to allow me to do so and almost chased me out. I also asked about adding a bustle so I could dance, explaining that our first dance required me to be super mobile. She told me I didn't need it. I tried the dress on when I got home and not to my surprise but to my horror the dress was way too long and I was tripping on it (keep in mind I PAID to have the train fit). Despite being $350 poorer and wanting her to fix it, her attitude was so awful I didn't want to deal with her attitude so I took it to another alterations lady (Sandra) to add a bustle. Sandra told me that Lisa did not do any alterations to the bust like we had discussed and I had paid for (I thought it looked the same!). Lisa told me that she made the cups smaller but couldn't take the boning out because it would "compromise the structure of the dress". Sandra laughed out loud. She ripped the boning out on the spot and the boob area immediately looked less like awaked madonna boobs and the dress was not compromised!!!! Sandra had to work wonders on the bustle because Lisa shortened my train unevenly. She agreed that the dress definitely needed the bustle. Lisa told me that the dress could not be made any smaller around my waist and that I would have to live with it. She blamed the sales girls at Prevue where I bought the dress (who had referred me to Lisa). Sandra again laughed out loud and said it could definitely be made smaller it would just require a little more work. So basically I paid $350 for some appliqués to be sewn on and an uneven shortened train and a lot of head ache. Lisa had a terrible attitude and was really rude on the phone and in person. Don't go here! I like to go to professionals who I can trust. And I tend to trust that professionals know better than I do. Can't believe this left me so cheated. Thank god I found someone last minute (three days to go!) who could make my dress fit me correctly. read more

lisa gets one star just for being there, even though it took her 10 minutes to finally acknowledge us. Her attitude was so horrible and told us my prom dress was gonna be too much work. We gathered up my dress and took it elsewhere, where this alterations lady was not lazy and actually willing to do it. :) read more

I am so appalled by how terrible the customer service was. First time I came in she was very sweet and attentive, took my measurments and made sure I was happy with how it looked. When I came back to pick it up she hadnt told me she only takes cash, so she sent me all over rancho looking for an atm and it was at closing so nothing was open. So I called her and asked if I could pick it up in the morning and in thee most disgusted tone she said told me "sure I guess see you in the morning". I was so frustrated with how rude she had been the whole time I forgot to go back to grab my heels that I had tried the dress on with. I had left my dress hanging in the closet and my heels placed next to it. When I came in the morning she justed about screamed at me, then kicked her sandals at me and told me I left my heels there. Although completely frustrated I paid her left my wallet on the table open with a tip (that I no longer intended to give her) while I went out to the car to put my dress away. When I came back in the tip from my wallet was gone and she had gone to the back. I am so disappointed in this whole experience. My dress fits fine she didnt alter everything but I was to annoyed with her attitude to ask her to fix it. Will NEVER be back to her again. read more