I looked online for tailors/alterations shops in the area of Casa De Oro, El Cajon, La Mesa, and…read moreSpring Valley. Taking a chance after reading a number of reviews. I decided to stop by this alteration/dry cleaning business called "Family cleaners & alteration", out of the blue for some tailor work. Met "Raul", he was upfront on the price, and honest on the material that he was working with. I was really impressed that Raul kept his word with me, on when the items would be ready for pick-up. In support of "Family cleaners & alteration". Check them out for yourself. Thanks again Raul, know that you have earned a future customer. God Bless

Great little shop. I've only come here for cleaning a few times but each time they've been prompt…read moreand professional and comes with a good price point. If you're looking for a reliable place in East County, definitely recommend stopping here.

Came in short notice to get a shirt with an autograph dry cleaned. Several stains that were never…read morecleaned in many years. Did not get the woman's name who tended to me, but she was very sweet. 2 days and 1 extremely clean shirt later. Good business for Rancho San Diego. Thank you Will be returning here for my dry clean needs. (I see they also do tailoring services here)

i brought in two suit jackets and I've been here several times before but I guess they think it's…read moresmart to try and fool people by so called "taking care of them" they didn't take care of either of the jackets and I was easily able to tell because there were a few hairs on the inside of the jacket. that were NEVER touched. yet I still paid.. i never in my lifeleave reviews don't feel the need to but it is not okay for a business to try and take advantage of their clients and customers. I feel that I was not only taken advantage but looked at as a joke they did not even bother to clean it they just topped it off with a plastic sleeve.

I was referred to Primo Alterations by a friend who had her wedding dress altered here a few years…read moreago. Just picked up two formal dresses that needed alterations and they now both fit like a glove! One needed to be let out and the other needed the straps shortened. Lua altered both dresses and is sweet, personable, and talented. She finished both dresses well before their expected date. Carolina and Joseph, the owners are friendly and you can tell why their business has been around for awhile. I had my wedding dress consultation with Isis. She was very sweet, you can tell she has an eye for detail. I can't wait to come back in August for my wedding dress alterations. Will provide an update then! The seamstresses are upfront about their prices during your consultation, so there aren't any surprises. Their prices are well worth the quality of work they do.

I cannot recommend Primo Alterations & Dry Cleaning enough! They did an absolutely incredible job…read moreon my wedding dress. The attention to detail was beyond anything I could have imagined, and they truly made my dress fit like a dream. Every single person on their staff was so kind, welcoming, and professional throughout the entire process. They made me feel comfortable and confident every time I came in, which meant so much during such a special (and sometimes stressful!) time. Their work is truly worth every penny. If you're looking for someone you can trust with something as important as your wedding dress, this is the place. 5 stars all the way!

Really appreciating "Advantage Cleaners" in Rancho San Diego. I've done business with "Advantage…read moreCleaners" on a variety of occasions. Recognizing and supporting "Advantage Cleaners", because they have fair prices, quick turnover, and are friendly. Whether you need customized laundry solutions, commercial laundry services, sewing, folding, dry cleaning, ironing, and even shoe repair. I believe "Advantage Cleaner" can be your main dry cleaning spot should you choose to bring your shirts, suits, pants, slacks, dresses, coats, jackets and / or shoes to the Rancho San Diego location.

I came here as a new customer and brought over my husbands clothes there were 8 shirts and 2 pants…read moreall brand name and 5 out of the 10 items were new. I told him that and I told him I'm trying him out for the first time. I looked at these fake ratings he has here and trusted this place. So I went to pick up the items I come home and EVERYTHING SHRUNK! His pants were shorter then my husbands ankles and his shirt sleeves and the length of the shirts were all shrunk big time. I was in shock my husband was so mad and so we called the place right away he says gets aggressive and says I don't believe it being them in. So I brought them in and show them and he just kept arguing with me. Coincidentally there was a lady behind me and heard the conversation we had she whispered to me and said I just had this issue here too, and that's why I'm here as well. So i told him and he wouldn't do anything about it. So I reported him to the BBB and they will be hearing from them. A lot of money on clothes ruined for a place that I trusted. Do not come here, I would never Make a review like this but I don't want anyone to have what happened to me happen to them. He tried to give me credit to bring my other clothes LOL. I said like what are you saying?! first I'd never trust you second you ruined all of our expensive clothes what credit?! You owe us money and he wouldn't do anything about it so I reported him.

The service requested was performed as requested and I would say even better than expected! My…read moremother used to be a seamstress and I can say I am pleased by the work done. I needed a couple patches moved from one shirt to another including one that was a memorial from a sudden passing this year. Thank you so much for the kind service, professional touch, and quick service. As for the price: excellent! God bless this business!

Came in with a ROUGH situation, and they totally helped me out! They were so nice, incredibly…read morequick, and reasonably priced! So glad I got my alterations done here!!

This place does it right! Nice crisply pressed shirts. Excellent service. I will definitely go back.read more

***** WARNING PLEASE READ ***** They get ONE STAR because…read moreZERO isn't an option. Which I think YELP should look into. My parents ages 85 and 83 have been LIFETIME customers since they opened. To be honest there are some shady doings going on there. My mother had a blouse that she dropped off and when she picked it up and got it home, she noticed EVERY BUTTON was exchanged with some cheap trashy buttons. Also she had a yellow shirt that Mr. YOUNG and his staff couldn't find.....miraculously a few weeks later it was hanging up for her to pick up. CLEARLY someone used her shirt for their own personal usage and then brought it back to re dry clean. Ever notice how Mr. YOUNG always hand carries and places your clothes in your trunk or car JUST FOR YOU, next time look at the garments and load them up yourself or they're probably the wrong item. It might not be Mr. Young, perhaps his staff in the back of the shop, but HE CLEARLY knows shady stuff is going on. He acknowledged the swapped out buttons. Do yourselves a favor and keep moving by till u find another spot. Basically they're shady even when it's cloudy and rainy outside.

Came here with my husband to take care of some dry cleaning and had a great experience!…read more I brought in a nice pair of shorts to be dry cleaned and they came back looking wonderful: fresh, clean, and well cared for. My husband had a few jackets done as well, and we were both really happy with the results and the overall service. One thing I really appreciate is that they send automated text messages when your dry cleaning is ready. It's such a convenient touch and makes pickup super easy. Perla helped us and she was incredibly kind and thoughtful, making sure everything was taken care of smoothly. You can tell she genuinely cares about customers. Since the laundromat and dry cleaners are connected, it's truly a "kill two birds with one stone" kind of place: you can wash your clothes and handle dry cleaning all in one stop. I also love that they have laundry essentials available for purchase, which is super helpful if you forget something at home. Great service, great convenience, and friendly staff!

Great dry cleaning service and delivery. Friendly, very helpful service, even after closing…read more Family-friendly laundry facilities adjoining the dry cleaners.

We have been coming here for over 3 years. They are always plesent and kind…read more They never lost or damaged anything. From pillows over comforters to our entire closet. Everything that needs dry cleaning goes here. If they see a little damadge or a loose button, they fix it and we never got charged extra. Grace is just a wonderful person. She is always so friendly.

We have been going there for years but we will never go back. I brought $300 worth of dry cleaning…read moreand my wife pulled out and showed him an Hermes jacket she treasures and to be real careful with it. I later picked up and paid for it all our dry cleaning and not a word said about anything wrong. I got home and 5 of the Hermes buttons were broken or missing. I went back to talk about that and was basically treated as if my wife was a liar. He took no responsibility, brushed me off and didn't even so much as offer to take the cost of cleaning the jacket off. My wife is hurt and devastated. I'm angry, and they could care less. Awful to be treated that way. Awful to see the hurt in my wife's eyes. But they got their $300. At least they're happy.

BEWARE! DO NOT GIVE THIS PLACE A CHANCE!! My fault because even after I read some of the reviews, I…read morestill took my uniforms in to get patches. I took 2 shirts in to get 6 patches sewn on a Thursday afternoon. I needed my uniforms by Tuesday. The lady assured me they would be ready. My wife went to pick them up on Tuesday after 3pm and my uniforms were not ready. She started to sew them on the spot while my wife waited. The quality was horrible. I paid $120.00 cash only for me to have them fall apart right away. I shouldn't have given them a chance, however I like to support ma and pa businesses when I can. Usually small businesses have great service but not only was the quality horrible but the value and customer service was way below average. The lady who was there was so rude and acted like we were a bother. Never again!

I needed my wedding dress altered. She took from the bottom and seamlessly inserted side panels in…read morethe dress to give me more room. It was flawless! And she even created a little train when there wasn't one to start. I received my dress when she said it would be ready. There were clothes everywhere that were being altered, which made it bit hard to maneuver, but she did an amazing job so it wouldn't prevent me from coming back. Very reasonable and will work with your budget.

I called Charlene in a panic because I had an appointment with a different seamstress to alter my…read morewedding dress and four weeks before my wedding, she let me know that she couldn't help me. I got an appointment with Charlene that same day for a rush alteration and she exceeded my expectations. Her pricing was very fair for the short notice. Between the two weeks that I picked up my dress and my wedding day I lost a little bit more weight, but the day that I had my final fitting the dress fit like a glove. Charlene, you did a beautiful job and I am so grateful that you helped me! Thank you!

I cannot say enough about Charlene and her incredible talent. We came to her under serious time…read morepressure after an overseas dress order fell through just days before prom, leaving us scrambling to find a solution. We walked in to find a waiting room full of people, yet Charlene graciously squeezed us in without hesitation. She carefully saw and pinned the dress on the spot, assessed exactly what needed to be done, and promised it would be ready in two days. True to her word, my daughter picked up the dress on Wednesday, three days before prom, and it was absolutely perfect. Not just good, perfect. Charlene is a true gem and a remarkable talent. In one of the most stressful moments of prom season she delivered flawlessly and with such warmth and professionalism. If you are looking for someone you can trust completely with something that truly matters, look no further. We are so grateful for her! ​​​​​​​​​​​​​​​​