Great service, good prices and drive thru which is super fun. They were able to get a lot of stains out of a lovely white cotton shirt that I thought was impossible. read more

This place does it right! Nice crisply pressed shirts. Excellent service. I will definitely go back.

***** WARNING PLEASE READ ***** They get ONE STAR because ZERO isn't an option. Which I think YELP should look into. My parents ages 85 and 83 have been LIFETIME customers since they opened. To be honest there are some shady doings going on there. My mother had a blouse that she dropped off and when she picked it up and got it home, she noticed EVERY BUTTON was exchanged with some cheap trashy buttons. Also she had a yellow shirt that Mr. YOUNG and his staff couldn't find.....miraculously a few weeks later it was hanging up for her to pick up. CLEARLY someone used her shirt for their own personal usage and then brought it back to re dry clean. Ever notice how Mr. YOUNG always hand carries and places your clothes in your trunk or car JUST FOR YOU, next time look at the garments and load them up yourself or they're probably the wrong item. It might not be Mr. Young, perhaps his staff in the back of the shop, but HE CLEARLY knows shady stuff is going on. He acknowledged the swapped out buttons. Do yourselves a favor and keep moving by till u find another spot. Basically they're shady even when it's cloudy and rainy outside. read more

Messed up thing I had been going to this place over a decade now and then. I get it mistakes happen like laundering instead of dry cleaning, my personal experience, but to have the owner be completely dismissive on an issue brought to his attention and then wishing me good luck on finding a different dry cleaners... Smh. Thanks for nothing asshat. read more

Every time I take my jackets and blazers they do a wonderful job. I needed a special white blouse pressed, and it came out beautifully. Pricing is also very reasonable. read more

My grandmother recently passed away and while tending to her things, I kept a vintage wool sweater she was excited to have found at a thrift store. (She loved treasure hunting, she called thrift shops "gorgeous wear boutiques".) I bought it in for dry cleaning, not realizing that the sweater's tag recommended against this. My husband picked it up this morning and it's completely ruined, shrunk to half its size. He rushed back, upset on my behalf, and explained that it had been my grandmother's, and was told "it says do not dry clean on the label" and "it wasn't her grandmother's, it had a thrift store tag on it!" It's amazing the details he remembered about a sweater he turned into garbage. Thanks for ruining something I wanted to wear to remember my grandma, for humiliating my husband, for clearily seeing it was wrecked and wrapping it up in plastic for delivery anyway! What a cruel and horrible joke. If you care about your belongings, or memories for that matter, I would certainly never trust this cleaner with them. read more

Casa De Oro Dry Cleaners - Wrecked vintage wool sweater that belonged to my grandmother - Dry Cleaning Near Me - Spring Valley, California

I have my uniforms, suits and jeans clean and pressed here weekly. The services is excellent everytime.

What a joke. Dropped a pair of pants to be pressed. I had washed them, but could not iron creases out. Decided a professional should be able to do it. Got them home and they looked the same as I dropped them off. Brought them back,got some lame excuses, blaming the material. Why did you take them? No refund. Will not be using these guys again. read more

The dry cleaner in Casa De Oro that I loved went out of business, (I'm assuming due to the slumlord conditions of the strip mall where they rented.) So, I tried out Casa de Oro Royal Cleaners. I save up my dry-cleanables and take 'em all together -- so it can be several months between visits. I'll leave them in the plastic and put them in the closet and honestly forget about them. That is what happened June 2016 -- I took some stuff to Casa de Oro, brought it home and forgot about it. A couple weeks ago, Feb 2017, I returned to Casa de Oro Dry Cleaners with a new bundle. This time I needed​ to use them right away for a trip. When I picked them up, while still in the shop, I lifted the plastic sheath and a heavy perfume wafted out and the surface felt dusty to the touch. I asked the woman assisting me about the scent -- if it was added -- thinking maybe it could be redone without. She seemed flustered and claimed to not know what I was talking about. She was repeating something about her husband while shaking her head and waving her hand as she backed away -- leaving me standing there. Without resolution I took my clothes home. By the time I got home l was having an allergic-like reaction. I have a sensitivity to chemicals/VOCs, but never reacted to my previous beloved dry-cleaner's cleaned clothes. Curious about the previous Casa de Oro set from 2016, I pulled out the clothes and took the plastic off​, and they also had a smell. I laid out all the clothes in a ventilated room hoping the scent would dissipate over the last couple weeks. Nope. Yesterday I took them outside and hung them in the sun -- today they are slightly better, but still have a scent. (And now the room they were in stinks.) $250 in dry cleaning and I can't get near them.... My one star review is not for the smell. (Some people must like that scent.) My one star review is for lack of customer service. I asked a simple, legitimate question hoping to find a solution to a problem that was going to keep me from wearing the clothes I just paid them to clean. And instead assistance, she fled. read more

Casa De Oro Dry Cleaners - Cleaned and perfumed. Too odoriferous to bring inside. - Dry Cleaning Near Me - Spring Valley, California

Fast, good service. Friendly, and they do good work. We've come for years, and always had great results!

I have since decided to go back since it's close and the owner is always nice. I think the lady that yelled at me was his wife which I haven't seen again. The owner remembers everyone when they come in and is very kind. read more

Poor customer service and poor communication skills from both the husband and wife owners. They don't value their customers unfortunately and won't admit to mistakes they make. I dropped my dress shirt off to be dry cleaned before a wedding and the male owner said come back in two days it will be ready. I was pretty happy about how fast it would be done. I return two days later and the shirt was not ready and the owner instead of apologizing for their mistake accused me of hearing him wrong. I was annoyed but willing to let go of their mistake and he was able to have the shirt finished the next day. I was willing to give them another chance. Another time the zipper on my dress pants broke after I had it dry cleaned. I went back asking if they can fix the damaged zipper. I was very polite with the female owner. She denied that anything was done to damage the pants and was very rude. She said "we do nothing wrong here. This is old zipper." The pants were only a couple months old. She wanted to charge me for a new zipper for the damage they caused. I was less angry about the pants but more frustrated with the poor customer service and lack of appreciation for their customers. They have lost a customer who would've been a lifelong customer. Their loss... read more

This is the only place I'll go to. Great prices. Very friendly. Drive through makes it easy to come and go. And most importantly, they get out horrible stains!! Twice I got pen marks on my nice work jackets and they got them out for just $10.30! read more

Casa De Oro Dry Cleaners - These were the pen marks they got out from one of my jackets. - Dry Cleaning Near Me - Spring Valley, California

Totally BAD Experience !! I brought in a Corneliani Blazer ,that I sold online ,I picked the Blazer stuffed in a shipping box and shipped to my client. He gets it and immediately complained about the Pearl buttons all damaged ? I asked him to send a picture he did. After receiving the Blazer back and inspecting it ,TOTALLY ruined all buttons .the I sold the Blazer for $125.00 it sell new at $1150 ,and it was in Excellent condition ..I will lose cleaning, my cost for the Blazer ,shipping fees both ways .about $50.00 Now they will not answer the phone calls.I will call the BBB read more

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WORST SERVICE AND CUSTOMER SERVICE EVER!!!! Total negative on the stars if possible. This was a comedy of errors on numerous times and it even led to being STABBED BY A NEEDLE LEFT IN THE CLOTHING!!!!! ABSOLUTE WORST EXPERIENCE IMAGINABLE!!!!!! First I go in to get a jacket repaired. Button replaced, and button reinforced as well as get the lining repaired. I explained EVERYTHING to the owners on what needed to be done and a price of $30 was determined and a pick up date was also agreed to be Monday or Tuesday, but he said he would call me either way. This is where it all starts..... Come tuesday 6pm, I have not received a call, so I call him. To my surprise, they have not even started the jacket. To top it off they want me to come back and give a $20 deposit in order to work on it. Bear in mind this is a $1500 jacket! I fight the bonehead request for a deposit and he agrees. But he tells me it will take 3 days to finish, so it will be ready Friday now LOL. I agree. But it still gets worse!!!! He calls back and now says the jacket will cost $38 dollars to fix!!! I as why the change in price, he says he did not know how to price the repairs correctly. (Isn't he the OWNER??? WTF!!! $8 dollars in not going to make or break me and his stupidity, was not worth my time) I actually go to the store to pay IN FULL for the jacket and discuss with him on how he seriously OVER PROMISED AND UNDER DELIVERED on all aspects of this transaction. He is absolutely CLUELESS. I can go on and on on his boneheadedness but it makes my head hurt!!! Ok, day of pick up. I grab the jacket, take it home to surprise my girlfriend, she puts it on and she screams!!!! THEY LEFT A NEEDLE IN THE SLEEVE THAT WAS REPAIRED. And they only did half of the button repairs. I will enclose pictures of the half ass repair and the needle they left in the sleeve!!! I go back AGAIN!!! I am heated, but understandable. I explain that they did not do the work and I wanted a refund and I also explained to them that they left a needle in the jacket. What they both tried to do was hilarious.....THEY BOTH TRIED TO GRAB THE NEEDLE FROM ME LOL. No luck, I still have it. All I asked, is that they refund my money and call it a day. They refused and denied everything from the needle to not knowing about fixing the buttons on the jacket. That is why I am here today. WHAT A WASTE OF TIME. BAD SERVICE. HORRIBLE WORK. LACK OF CUSTOMER SERVICE. CASA DE ORO DRY CLEANERS IS A PLACE TO STAY FAR AWAY AND THEN SOME. Casa De Oro Dry Cleaners not only is the worst dry cleaners ever, but the worst business I have ever seen/experienced ever!!!! Why are they in business?!?!? read more

I was referred here by a local friend. I called in the morning and asked the gentleman if he could clean a prom dress for me within a matter of 5 hours! Yep my freshman was asked last minute, so why not, right? He said he could and absolutely did! Thank you so much! Excellent customer service. We will definitely be back. read more

Casa De Oro Dry Cleaners - Her red dress came out great for being last minute! Thank you! Helix Prom - Dry Cleaning Near Me - Spring Valley, California

Beware! Just like alot of other reviews, they will ruin your shirts. Took my work shirt there and got it back ruined. The star on the front of the shirt bled through the back and they tried to say it was from sweat. Terrible customer service. I've been getting my shirts dry cleaned for years, never had an issue until I tried this place. Will never be back. read more

Casa De Oro Dry Cleaners - Dry Cleaning Near Me - Spring Valley, California

Great service! Super friendly! Had a coat cleaned there and they called because one of my rhinestoned buttons was missing a stone (I knew about it and told the lady, not to worry about it.) Went to go pick the coat up and they had replaced the stone without charging me for it! It was a vintage coat with some "vintage" stains which I pointed out and they actually got them all out! read more

These people probably have the worst costumer service I have ever encountered there insanely expensive damn near 6$ per dress shirt...wow an the lady who runs will charge even more then the man who runs it in the morning I have been here twice an both times was such a horrendous experience I would advise anyone who is thinking about going here to go down the street to tower Cleaners much more affordable an Grace the owner actually cares about her costumers unlike these rude people read more

Unfortunately I can't say I agree with the statements of this place being friendly. The owner is nice and have never had an issue with him. Each time I have gone here I pray that I get him but his wife is always rude. This place is close to my house but after her last rude service I won't be coming back. The thing that bugs me the most is they won't let you pay with credit cards if the transaction is not over $10. Their suggestion is to walk across the street to an ATM. Sorry I don't recommend this place read more

Mr Moon is great. Love coming here for the quality of service and quick turn around. He really cares about his clients and runs a great business. Can't say enough good things and I go there almost every week. read more

I drive by two other cleaners to get to Casa De Oro cleaners. They are family owned and super nice. I've never had any issues and they always have my cleaning done on time. I trust them with my work uniforms and they do a great job. Prices are decent. There is one guy that sometimes doesn't seem overly thrilled to be there (but who would be so excited to work at the dry cleaners?) but nevertheless I love it. read more

Kool & down to Earth place they make you feel like a Regular customer they ask about your day a conversate.. Kool with me.

We needed a suit cleaned before attending a wedding and they did an amazing job here. We needed the suit to be cleaned in a way that didn't leave a detergent smell behind since I am extremely allergic to most scents. The did a great job. The suit came back looking very nice and did not smell like soap or cleaners or anything. This is our new go to cleaners. read more

They do a great job and always clean my clothes so fast! Sometimes I forget and need an item dry cleaned in less than three hours, and they do the job! Happy Customer. read more

Horrible.Called ahead for pricing. Checked & repeated price quoted several times to make sure. Even wrote it down.Picked it up & it was double the price.not good. He told me it was miscommunication. I think not.There was according to him a "miscommunication".I will go somewhere else where people can communicate. read more

Prompt, excellent, consistent service. My family has been loyal customers for many years. The owners are very sweet people.

I have used this cleaners before and liked them. I will never go back after today.. I went to drop some clothes off to be pressed. It was near closing time so I didn't expect them to be done today, but I didn't expect to be told to come back tomorrow with my clothes. The lady at the counter refused to take them and expected me to make another trip tomorrow. I went to another cleaner and left them there. I don't know what their problem is but there are many other good cleaners in the area and will use them in the future, read more

Been going here for about 10 years. Very reliable and they do a good job. There were a couple 1-star reviews here making remarks about the woman owner. She is Korean, a very hard worker and does not deviate from protocol much, but very reliable and careful. That is the culture. Deal with it. read more