Quick and timely pick up and delivery by a La Jolla resident…read more Clothes arrive clean, and folded.

Hired them to wash my daughter's blanket while she's away at college. She had a mishap with her…read morewasher and needed it to be properly washed. They charged $40+ tip for pick up/ wash and return. Not a bad fee for the service. The service was good. Blanket was properly washed and dried. Only hiccup was my daughter lives in an apartment complex the person doing the pickup got lost. I understand how many apartment complexes can be confusing. The person picking up and delivering was super cranky which made it feel like she was doing us a favor for a task she was being paid to complete. Maybe she was having an off day. Would still recommend as service was completely to our satisfaction.

Quick turnaround time, clothes come back clean, folded nicely and packaged beautifully! Highly…read morerecommend!!

I have used this place quarterly when I come in town. I air dry my tops. This time they came…read moreback wet. Now they smell. I am in a hotel and work long days, I can't be here to unbag them . No empathy from the company. Won't be using them anymore.

These folks are great! Communication is key for me and this business is "spot" on! (Get it? "Spot")…read moreThey let me know they're coming and when they return my clothes they take a picture. They also ask if you want scented or unscented soap too. Will continue to use this service!

This service is absolutely worth every penny…read more As a single woman, I have no idea how I've accumulated so much clothes, linens, pjs, etc. I probably have about 3-4 laundry baskets full of dirty clothes at all times. And thats of stuff I don't even wear or use on a regular basis. I hate doing laundry. Absolutely hate it. Let me rephrase. I hate communal laundry. Having to check to see if the machines are free, making sure I have quarters, setting a timer so Im not leaving my stuff in there too long after. Enter Refresh. I thought I'd try it out once after a vacation. Maaaaaaaaaan my clothes came back smelling so good I felt like I was in one of those commercials. Not just that but my clothes was so perfectly folded all I had to do was pull it out the bag and transfer it straight to my drawers. I needed to wash some linens but had two bags so figured Id just do another bundle, these bags can hold SO much! And the great thing is if I have some delicates I can just put it in the zipper part of the bag and they'll air dry it. It's been about 3 weeks and that shirt STILL smells heavenly. They're super communicative throughout the whole process and have excellent rates. Will definitely continue to use their services!!!

Had a great experience with 5 Stars Fluff & Fold! Everything was returned perfectly clean, fresh,…read moreand folded so nicely. The service was convenient and made getting caught up on laundry so easy. Thank you for the great service -- I'll definitely be using them again!

Smack dab in the middle of South Park, any working moms are working humans that have laundry in…read moretheir home but don't have any time look no more. Fluff n fold, 24 hr turnaround time... For 16.50 per lb. Just compare. Mic drop

I only come here once a week to dry my clothes. Always friendly and courteous…read more Bree and the crew are great .. David

Since the change in ownership, the laundromat has frequently been unavailable to neighborhood…read morecustomers due to commercial laundry services, making it difficult to access a business that was once my go-to, especially for washing comforters and larger items. I also believe customer parking needs to be addressed. Customers should have priority access to parking near the laundromat so they can conveniently use the services. While I understand the need for your vans, business owners and employees should make arrangements to park elsewhere when possible rather than consistently occupying spaces intended for customers. I respect your efforts to keep the business operating, but balancing commercial accounts with the needs of neighborhood residents is equally important. I hope you'll consider these concerns and find a solution that allows the community to continue supporting your business while ensuring customers have reasonable access, convenient hours, and available parking. You are the business owner and parking on site should be for customers only. Not only do your vans take up space for laundry service but also for the other businesses around.

Stellar service. "Super" is below this nomenclature…read more They go above and beyond. Sheets so clean. Dirty laundry been Fluff and fold (FAF) FTW(for the win) Thank you Jack for making Manic Monday Manageable Great pricing too.

Friendly staff on site to help with questions, facility was clean and well maintained. Machines…read moreworked well.

I come here every week! I've been to many laundry mats and I love coming to this one. Super clean,…read morethere is always a nice lady attendant here, bathroom too. I appreciate the attendants on shift because your money gets stuck or just something. They offer fluff n fold services too. They open really early they have the big washers with I love because you can fit a lot more clothes in them. They only have 4 large dryers but honestly since they keep up the maintenance on them I feel they dry pretty well.

My only caveat is the price. $46 to wash and dry a comforter. Prices not posted anywhere.read more

This is one of my favorite places to go when I want clean clothes I recently had a malfunction…read morethere and when I made the call to the owner who was very understanding and nice gave me back my money and they also present me a very nice letter that made me feel like a valued customer. Lots of big wash machines and dryers quiet but if you get hungry there's lots of food places and clean thank you. Nice place to do your laundry. Five dollars

This is by far the worst laundromat I have ever been to in my entire life. I guess they got new…read moremanagement but they're horrible. Most of the machines are broken. They're overpriced. For twenty five cents to dry, you get only four minutes. Some other ones only give you three minutes. My clothes ended up getting stuck in one of the washers' and I couldn't get it out for forty five minutes. I called the emergency line.No one answered. I text multiple times no one answered. Finally, when I did get ahold of somebody, I was told that they didn't have any way of helping me. That they couldn't get somebody to come out there and help me until 9 PM remind you, it's like after 10 AM. And I need my clothes!There would be mold and mildew by then from them, sitting in water! All of my clothes were in. That washer, so I had no choice but to try to get the clothes out myself. Since I couldn't get any help, then I was told that there was help. Available from one of the attendants that was there, which that was a lie.There was nobody. Not a single person working!! I messed up my hand on top of that, because since I got my clothes out of the washer.That wouldn't work.I then ended up having to wring out my clothes all by hand!! I spent more than four hours at this laundromat, to wash a couple of loads. Management has poor customer service.The laundry mat sucks.They're overpriced.I would not recommend anybody to come here.

Clean, modern, great dryers, Apple Pay AND genuinely nice people?! I think I found my new…read morelaundromat. My usual laundromat was randomly closed on Sunday, so I had a whole car full of clothes and bedding with nowhere to go. This has happened before, and I've been meaning to find a backup, but every other place I'd tried either didn't take cards or had those evil dryers that somehow require 17 cycles and STILL leave your clothes damp. So I did what any reasonable person would do and went on Yelp to figure out where the Señoras would go- because they do NOT play when it comes to their laundry. This place popped up, had great pictures, took cards, and looked clean, so I figured, "Welp, I'm already here. Let's see what happens." When I walked in, I immediately started looking around trying to figure out where the heck you actually pay and how everything worked. Joshua noticed me looking confused, I told him it was my first time, and he walked me through the whole place. He showed me the Laundry Boss app, which is honestly so futuristic compared to the old-school quarter situation. You scan the QR code on the machine, set up your account, load money using Apple Pay, and start your machine right from your phone. As someone who never carries cash, I was SOLD. Joshua also let me know they have a drop-off laundry service (I always assumed that was one of those things that costs an arm and a leg, so I'd never even looked into it) but the pricing seemed reasonable especially if you can pick it up the next day, I always assumed it took several days, And everything gets washed, dried, perfectly folded and packed up for you- They can even drive to you and pick up your laundry from your house! I could see this being really helpful for mom's with kids at home and busy schedules or people like me who waited too long and now have to wash clothes, towels and bedding at the same time Joshua was super kind and genuinely seemed to enjoy helping people. While my laundry was going, I wandered around and started reading all the funny plaques on the walls and noticed this big "Hero Among Us" plaque and Joshua told me the story behind the owner, who apparently is very involved in the community -- doing turkey giveaways, coaching at the local high school, and actually coming into the laundromat during the week to make sure everything is running smoothly. And honestly, you can tell. While I was folding my clothes, I watched Joshua greeting other customers by name and chatting with some of the older folks. He clearly takes pride in what he does, and the whole place has this feeling that it's actually for the community, rather than just being another giant laundry chain where you're fighting with a broken machine over your last three quarters. Also, THE MACHINES. Everything I used was clean and working, and the dryers actually DRY YOUR CLOTHES. I didn't have to put anything through multiple cycles, which should honestly be the bare minimum but apparently isn't. They also have these really cool laundry baskets where one side is higher than the other, making it way easier to pull everything out of the washers without your clothes tumbling onto the floor. It's such a small detail, but when you're washing a million things, little details matter. The location is convenient too. There's an ice cream shop, Mexican food, and this funky little shop next door that seems to sell approximately EVERYTHING. So if you need something to do while your laundry is running (or phone dies) you've got options. My only feedback: I was VERY excited to see they had snacks and sodas because I spotted a Cactus Cooler and I swear I haven't had one in forever. Unfortunately, those were exact-change only. I never have coins on me, so I had to walk away from that Cactus Cooler and I'm still thinking about it. But now I know. Next time, I'm bringing quarters AND my laundry. I originally came here because my usual place was closed, but I left thinking this might actually be my new spot. Clean machines, dryers that do their ONE JOB, easy Apple Pay, thoughtful little details, fair drop-off pricing, and employees who actually seem to care about the people coming through the door. 10/10 would voluntarily do laundry here again. ++(Bonus points if you find the bobble head of Mr Boss Man )

The absolute best customer service. I did the wash and fold and Sheena was fantastic. Very simple…read moreprocess. I will definitely be back. If you read this review, I'm telling you, just go here use the wash and fold service. It's worth it.

I've never done laundry at a public laundromat in the states. I will say I was confused initially…read more I came in to wash a huge douvet/bedding. I used the 6 loads (big washer-$7.75 for normal dirt.). My bedding was a little dirty so I did the $8 load. I paid with my phone. Downloaded the app. Set the payment through the app and it was super easy! There were instructions on the side of the machine on how to use it. It was fast! 27minutes. I brought a book and read to kill some time, but they also have TVs throughout. They had stools and a bench. Very pleased with the experience and my bedding is now looking and smelling brand new!

First time here. Very clean and organized. Blanca is exceptionally nice and helpful. Needed the big…read moremachines for my work dropcloths. Will be back and definitely recommend