Cancel

    Open app

    Search

    US Post Office

    1.8 (60 reviews)

    US Post Office Photos

    Recommended Reviews - US Post Office

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The mailman allowed to scratch my name off my mail and put someone else's last name??

    I can't believe they continue to do this after I've already filed a complaint. You can't scratch my last name off my mail and out someone else's!

    Rob M.

    We used to have a great mailman named Gary. Once he retired, our service has gone down the toilet at the apartment complex I live in off Marsh lane here in Dallas. Mail gets "lost" that they insist they delivered. They NEVER leave slips in the mailboxes to let us know that we have a package delivered at the office. More than five times in the last 8 months, I've had other people's mail in my mailbox with their correct address on their mail and yet there it is in my mail box. I've knocked on doors here in my complex giving people their mail that was in my mailbox. Each box is clearly numbered. How do you screw this up? I think most government employees don't care if they do a good job or not because it's so hard for them to be fired. Now here I am a week from Christmas and waiting on a box of materials to make pens for custom orders and the box is nowhere to be found. Their incompetence is going to cost me literally hundreds of dollars. And that's not even counting what I paid for the items in the box that can't be found that they have marked as delivered at my apartment office. I'm in the verge of swapping my shipping for my pens over to UPS or FedEx. The USPS jacks up their prices every year and every year their service is getting worse. I give them thousands of dollars in business each year through my small business shipping and my service from them is below poor. I gave 1 star because there was no option for 0 stars. All their feedback on here reflects what I'm saying and they don't care. I even showed the manager at the Trinity Mills Branch the Yelp feedback and I got a shoulder shrug and was told to come back tomorrow morning at 7:30am. If this box is not found, that means I can't complete pen orders I've got to make today. And that means I'm going to lose customers because I can't get those orders made in time for Christmas. They don't care that I'm potentially going to lose hundreds of dollars in sales. An insurance claim for that box won't even come close to making up the lost sales I may have because of the poor service from the USPS.

    Supervisor helping person nicely same as her color

    If I could leave 0 stars I would, the workers and even the supervisor is RUDE! I scheduled a paid pickup for my packages for 200 packages worker got mad because she came to pick them up and seen how many it was so She refused service because I wouldn't let her keep my card board boxes and returned my packages back into my store I went to post office to talk to the supervisor and she took up for the worker and stated "you didn't pay for the delivery it was free" I clearly paid $25 for the delivery and then she states "well go online to get your money back" and proceeded to help the next man of her color nicely but didn't give me the same color service (I am African American) and this was definitely a racist encounter we should all be treated the same and given the same customer service

    This is the response that I received after I asked when I would get my package!

    BEWARE!! This is probably the most ghetto post office, full of lazy and careless people!!! They continuously lose packages, you can go any day and see multiple people standing at the door looking for packages. They will mark things delivered when they are not or you package will just go in limbo and they will not try and help you at all, this happens OFTEN, i have had several issues with them losing packages. The packages have tracking numbers yet they are not competent enough to track them. I am considering moving out of this area so that I will not have to have anything routed through these stupid, ghetto people!!

    See all

    Photo of Liz S.
    0
    40
    10

    3 months ago

    Don't come here. They have stolen my money orders multiple times! Now I have to repay again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Very friendly staff and lady who answered the phone was very helpful & answered all my questions! Thank you!!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sara V.
    125
    2
    0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Quick stop to send certified mail to the IRS. Staff was efficient, process smooth, no delays.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rob M.
    75
    12
    26

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Nika J.
    46
    13
    10

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Pretty R.
    132
    218
    174

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nita P.
    445
    128
    311

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Liv B.
    255
    14
    17

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bailey W.
    56
    44
    27

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 8
    Thanks 0
    Love this 6
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Y H.
    0
    1
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tricia W.
    7
    27
    355

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    US Post Office Reviews in Other Languages

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Got in line to pick up a package.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Post Offices 150 times last month within 5 miles of this business.

    Verify this business

    US Post Office - The P.O. Box areas

    US Post Office

    2.0(86 reviews)
    3.6 mi

    In a world that can feel as hectic and disconnected as it does today, this experience truly stood…read moreout in the best way. From the moment I walked in, the level of kindness and patience from the staff was noticeable. All three attendants were great, but Randall especially left a lasting impression. He treated every single customer with genuine care, taking his time and never making anyone feel rushed--even when there were clear language barriers. At one point, an Asian woman was trying to schedule a passport appointment and was struggling to understand the process. Randall didn't brush her off or rush through it--he patiently worked with her, doing everything he could to make sure she understood. I also saw him switch to Spanish to help other customers who weren't fluent in English. That kind of effort and compassion is rare, and it truly matters. The woman at the middle desk was incredibly warm and welcoming, and the gentleman at the end, with glasses, handled a busy line and an overflow of packages with efficiency and professionalism. It's easy to expect basic service, but it's not every day you experience genuine humanity like this. Today reminded me that kindness still exists in everyday places--and it makes all the difference. This was, without a doubt, the best experience I've ever had at a post office. Maybe this review is too deep. Maybe not. I think too many times we hear about the negative experiences and not enough times are we recognizing the good in the world. Even if it was something as simple as kindness and patience at the post office. God bless these people.

    I have had plenty of problems with the Carrollton US Post Office on Josey Lane over the years. But…read morelet me warn you about another way for them to pull the rug out from under you. We've used medium sized Priority Mail boxes for years because we could depend on the fixed price for shipping the box, regardless of the weight. Sure, the rate goes up nearly every year. You can depend on that, too, but the current fixed rate is $21.95 with delivery in 2 to 3 days (or maybe 3 weeks since they sometimes miss the target). We picked up a few boxes, from the lobby, at the same place the post office staff makes them available. We did the addressing, filled it up and asked a friend to take it to the clerk and pay the $21.95 postage. To our surprise, the cost was $34.25 because we used the wrong medium size priority mail box. Did you know there are 2 slightly different medium size priority mail boxes that you could use? I kid you not. It could cost you an additional $12 to send it if you pick up the wrong one. We've never seen the wrong box before. Make sure the box you select has small red lettering that says "FIXED RATE" for the lower $21.95 rate. If it says "MAILING BOX" instead, you'll probably pay more, like we did ($34.25). I can't say for sure that the postal employees intentionally switched the boxes on us customers but the 2 options definitely look too much alike. We won't get fooled again.

    Photos
    US Post Office
    US Post Office
    US Post Office

    See all

    Pack & Mail Shoppe - Beautifully crafted homemade soap made from Goats Milk

    Pack & Mail Shoppe

    4.1(25 reviews)
    3.8 mi
    $

    Do not trust this place to ship anything. It's listed as a DHL drop off location but they did not…read moreschedule a pickup for a next day international shipment. 4 days went by and they sat on it claiming DHL never came by. Called DHL and they explicitly said not to trust these 3rd party locations because they need to have a certain number of packages before they pick up from a location. Here I am refreshing the DHL site for an update and all the while this place still has it sitting on its shelf. Why wouldn't they follow up with DHL on pickup? Horrible customer service. Stay way!

    Great to see Mr Larry (Grumpy) and Ms Jaine!! We have a lot of fun when visiting and we have…read moreconfidence in our mail getting to its destination because of the dedication of this venue! Thanks to our local community heroes!! Shoutout to Mr Grumpy, Ms Nancy, and crew. They are always so friendly and personable. The shoppe is organized, energetic, and so fun to browse around. I like coming here for my shipping needs because I have my name in the system and it's basically a one stop shop. They ship with the commercial shipping, but also with the USPS, which is a great savings to me. They do all printing, copies, office needs, etc. And the shoppe carries all sorts of fantastic gifts in the front store display shelves, many items are from local artists. Purses, candles, essential oils, gadgets, gizmos, and lots of cool toys for babies, kids, adults, and even pEvery time I go, there are new things to see and I love that! It feels like an old time postal office, because they even have PO Boxes. The staff is super sweet and attentive. It is in a safe area and close to Kroger, Academy Sports, restaurants, movie theater, and easy highway access. I like not having to stand in a long line to do my mailing, plus it gives me time to look at all the new gadgets, gizmos, inspirational gifts, and personal gifts.

    Photos
    Pack & Mail Shoppe - Love my small business owners!!! Shoutout to Mr Grumpy :)

    Love my small business owners!!! Shoutout to Mr Grumpy :)

    Pack & Mail Shoppe - Shipping 5 ways - USPS, FedEx Express and Ground, UPS, DHL

    Shipping 5 ways - USPS, FedEx Express and Ground, UPS, DHL

    Pack & Mail Shoppe - Southern Firefly Candles

    See all

    Southern Firefly Candles

    United States Post Office - The pink slips that I took to office to pick up my packages plus someone else's wig.  Which I turned into the office.

    United States Post Office

    1.6(35 reviews)
    5.0 miFarmer's Branch

    This post office is close to an area that I am in pretty frequently. Although I'd seen it for…read moreyears, I had never stopped in. I did need stamps however and for some reason I always like to buy them directly from the counter. I know post offices have machines I know that also you can get stamps at grocery stores and the big box warehouse stores but I always prefer the selection that you get by going directly to the post office. On this trip to the post office I was greeted very cordially by the counter people. When I told them that I would like to see the selection of stamps they promptly put several different sheets in front of me and also even went to the back to get some more of that they did not have up front. The gentleman was very patient while I decided how many sheets of which stamps that I wanted. Once I had made my selection he politely asked me if there was anything else that I needed and when I said no he thanked me for coming in. So many people are so critical are postal workers and post offices and I really think overall they do a great job considering the volume of business that they have.

    TOTAL DISGRACE! Complete IDIOTS! They faked a signature on a REGISTERED package and stuffed it in a…read more"parcel locker". Recipient does NOT have a parcel locker nor a PO Box there! No way shape or form is this acceptable on any level! Registered mail is to go to the address and get a signature! Couple this with their refusal to respond to ANY form of communication! No one has been able to get in touch with them about this! Judging by the overwhelming negative remarks here this PO needs a 100% overhaul! ALL FIRED starting with idiot post master! I'm sending numerous complaints up the chain over this one!

    Photos
    United States Post Office - TRex stamps?

    TRex stamps?

    United States Post Office - US Post Office - Carrollton

    US Post Office - Carrollton

    United States Post Office - What?!

    See all

    What?!

    US Post Office - postoffices - Updated May 2026

    Loading...
    Loading...
    Loading...