I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I love this place; it's the only place I go when I need to send out a package or overweight packet…read more Jeff and Lisa are the best! Always helpful and professional.

My favorite place to come mail off letters, packages, etc…read more There is hardly ever a line, unlike at the post office, and I'm in and out in minutes. The prices here can be a little higher, but if you have everything already packed up, or even a pre-purchased label, you won't have to worry about any of that. It's always clean inside, staff is quick to get the line moving and to make things as easy as possible for you. Parking is also extremely convenient here, unlike at the post office.

I was shuffled from ATT to the UPS Store to return internet equipment…read more I was delighted to meet Anna who was great at her job. She explained everything and was quick and efficient. Thank you! I will come back.

Sunday hours Friendly people…read moreHelpful people Plenty of parking Space is a bit of a disaster, but let's just call it spartan You're there to get something done Can't comment on all the services but ship and return these guys are super helpful

My experiences at Staples in Chico have unfortunately been more frustrating than positive. I've…read morecome in several times to process Amazon returns, and about 90% of those visits have felt unwelcoming. Most staff members have come across as impolite, and often there's little to no eye contact or basic acknowledgment of the customer. Customer service really sets the tone for a business, especially when handling quick service tasks like returns. There's definitely significant room for improvement in how customers are greeted and assisted. I genuinely hope management takes this as constructive feedback and works toward creating a friendlier, more attentive environment. I wish them well and hope to see positive changes in the future.

Zack, in the printing area, went above helping this Boomer printout pages without judgment. Nicely…read moredone and appreciated.

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Horrible customer service. One of the lady staff with long black hair and glasses was so rude and…read moretalked to my mom and I like we were stupid when we asked for box sizes. There was another male in the back who looked at us multiple times and saw that we needed assistance as we stood at the front of the register for at least 5 minutes. Mind you this was my first time at fedex. It was really just a horrible experience

I needed to notarize a document. I called prior to determine the time a notary would be available…read more When I arrived, the folks at the counter were friendly and courteous. Greeting me and letting me know they would be right with me. The process was simple and straightforward. The cost was less than I thought it might be. I will happily use them again when in need of a notary.

Employees radiate that they hate their jobs. I recommend a different store for great customer…read moreservice. They go out of their way to be rude and completely ignore your existence.

Anita was awesome!!! Made us feel very comfortable, well informed and reassured. Also, had a great…read moresense of humor and made signing a fun and enjoyable experience!

Anita is an actual real-life angel. I'm so glad I found her. She worked with me on a tight schedule…read moreand fit me in immediately. Compassionate, helpful, and goes above and beyond. I would recommend her to anyone needing notary services! Her knowledge and care is well worth the price, and not too expensive, either. Thank you again, Anita!

I Understand, this is all MY fault. I Trusted FedEx. Shipping some food items to my Son in…read moreVirginia. Over Night would of been $300.00 No thank you how much for Two-Day $190.00 Exhorbinant, but ok. Tje Frozen stuff will defroat but it will be ok. 3 Days and it won't. Good news your package will; arrive between 2-5pm. Great. Except it didn't FE F*cked up. My package arrived late to the destination station. And this is my problem how? I bitch I grip and they "Promise" me that it will be delivered today, or Monday. No Mater what they say to you, dont believe them Gotta give them one star because you can't give ZERO

I had an amazing experience with this location and their customer service. I was expecting an…read moreovernight shipment to come in Tuesday. I found out that due to a mistake by the manufacturer who was shipping it out that the order didn't leave Georgia until Tuesday. I had a whole day of work planned around having the material Tuesday so I could leave Wednesday at 6am to drive the material to a job site (2 hours away). After getting nowhere with the 1-800 number, I decided to drive out to the Fortress St. office to talk to a human and see what my options were. This is where the above average customer service began. Tuesday evening I drove out and spoke with Kathy, who tracked my package and assured me it would come in the next morning. She was unable to give me an exact time, but took my number down and told me I would get a call as soon as they knew which truck it was on and would provide me with an ETA. Wednesday morning around 8am Norris called me, just as promised and let me know my package should arrive by 10 am. I showed up at 9:40am, and Jelly(Anjelica) knew exactly who I was and notified me that my package had just arrived. She had everything out for me to load up in no time at all. I was on the road at 9:45am. These three coworkers helped pull off a miracle that helped me keep my day as well as an important job on track.

They always deliver to circle when I live on court......they NEVER read the suffix right and that…read moreis literally their job......they have been doing this for 13 years.....no one to complain too....when you call their chico branch no one even cares......i hate UPS......worst delivery service.....I'd rather get an Amazon driver to deliver my things

UPS Chico puts all rural addresses on a RURAL DEFERRED schedule which means they will only deliver…read moreitems on specific days of the week EVEN if the shipper had organized for the item to be delivered on a specific date. Amazon Pharmacy and Store deliveries that are slated for a Friday delivery are being delayed until the following Monday. This poses a health issue for cold pack prescriptions and other prescriptions in this current heat. Even though many people PAY UPS for the My Choice Premium options they are still deferred. Everyone needs to stand up and let them know that Rural money is just as good as City money and they should not discriminate based on location of their customers.

I needed notary service. The notary clerk didn't want to do it, as she wanted to see the bank…read moredocuments, which I had left at home, I only needed my ID notarized. The bank is not her business. So I left, an unhappy camper, went across to the UPS store, where they were able to do the job in an efficient & quick manner. I won't bother going back to the copy center. I got my Id notarized without any problems at UPS.

Amazing service the girls are so nice the quality is…read moreamazing It amazing go there for all your copy needs There also a notary there she there on Monday Tuesday Thursday Friday