Customer service was awful. I called in some printing and was told it would be ready at a certain…read moretime. I specifically stated that I was in a hurry and needed the work done quickly.When I showed up, none of the printing had been done and when she finally did print, it wasn't right. I ended up being late because I wasted my time at this place. I should've gone to FedEx, but I wanted to support a small business. I won't be back.

THANK YOU Erica and team for always accommodating my shipping and printing even at a moment's…read morenotice despite you're busy schedule. I also appreciate the excellent customer service that I receive every time I call or come into the store. You guys are the best!

Great to have these welcoming folk in the neighborhood!!! Anything from mail, boxing gifts,…read moreshredding paperwork AND it's a great for disc golf discs!!!

Excellent customer service! Definitely my go to place for vehicle title transfers........read more

If the power goes out in Olympia and you need a notary, come here. Everyone working there is a…read morenotary. $15.00 or just go to your bank. It could be free to have your legal documents notarized. Oh and if it has to be signed documents, get a copy or take a quick picture of them.

This is a great place for all your packing and shipping needs. Sometimes I drop things off to be…read morepicked up, buy a variety of packaging from envelopes to USPS packing two boxes. Recently, I had them box up a precious heirloom lamp for a long road trip. They're so friendly and helpful there no pressure just friendliness! Prices are absolutely fair

Missed a package by about 30 minutes @ 2:30pm & called their desk @ 3, hoping they could help…read more The nice woman at the front desk was able to contact the driver and was able to help us out! Above and beyond and way more help than I anticipated. It's the little things about this great community Thanks UPS Chehalis!!!

Its taken almost two weeks to get a package from Kent, WA to Glenoma WA (About 75 miles). My order…read morewas shipped on Sept. 2nd from Kent. That night it left Kent and went to Tacoma. Package left Tacoma on the 3rd and its been sitting at Chehalis ever since. Absolutely rediculous. UPS site has no way to easily contact support other than their useless stupid AI bot plastered on every page of their website (no ability to actually talk to a real person). UPS used to be my first choice now I grumble whenever I see an item of mine is being shipped by UPS. I WOULD GLADLY PAY MORE TO USE LITTTERALLY ANY OTHER SHIPPING COMPANY. UPS FKN SUCKS. 0 stars if possible... Free shipping through amazon prime feels like I got robbed by UPS.

I highly recommend this business if you need to mail a package. I needed help printing a shipping…read morelabel, packaging a small item to ship out and these guys took care of the whole process for me!

UPX/ Zach Schmauss have a great professional and helpful approach to identifying and addressing…read moreshipping issues. I have had 2 Amazon returns that were directed to use UPS. Since UPX is the sole UPS option, no big decision to be as to where do I go. When there is one option many times, it results in a less than inspiring service. But, not here!!! Great service, attitude, knowledgeable and I always leave smiling. Two thumbs up!!!

I walked into this place... I couldn't believe it was a place of business. It looked like a tornado…read morehad hit the store. I asked for a receipt for my fed ex drop off... they said no. I took my package and practically ran out. The place smells and I wouldn't trust anything to be shipped from it. So very unprofessional. Please go someplace else

This a business that operates on time tested good business…read more With efficiency and honesty. The second you walk in the door you're greeted as one of the family. I highly recommend this business for all your packing and shipping requirements.

I have been using this service for many years. They have packed and shipped items for me. They are…read morealways professional and helpful. Every item they packed and or shipped for me have been delivered timely and safely. I highly recommend this business

I am extremely disappointed with the lack of professionalism and customer service at this location…read more As a regular customer who frequently drops off packages here, I was turned away when bringing in my shipments, only to be confronted with a newly posted sign arbitrarily limiting drop-offs to six packages per customer for USPS. When I politely mentioned that it would have been helpful to receive advance notice of this sudden policy change--especially since the staff falsely claimed the sign had been up for a week--the older, tall employee with white hair was entirely dismissive and rude. Instead of offering a simple courtesy like accepting the packages this one time while kindly making me aware of the new rule going forward, he rudely snapped, "Well, you see it now, don't you?" and dismissively claimed the packages would probably just sit there for a couple of days anyway. If a business offers drop-off services for carriers like USPS, UPS, and FedEx, capping the volume defeats the entire purpose of the service. Treating loyal customers with open hostility and refusing basic customer courtesy is completely unacceptable. While the younger male employee who works here has always been exceptionally kind and professional, this older gentleman makes using this facility an unpleasant experience. Given the poor attitude and arbitrary limitations, I strongly recommend taking your shipping needs elsewhere

I have been doing business with Mail Plus in Covington for many years now and I find them reliable,…read moreefficient, and friendly. Good people make for a good business and these are good folks. I'm very pleased to give them a 5 star rating. Will Cummings Kent WA

Girl seemed annoyed when she had to help me this AM. She mentioned to me she had been trying to…read morecount a stack of money for 20 minutes now which I equated to " thanks for interrupting me"

They don't update there tracking package so that you know when your package will be delivered my…read morepackage was supposed to arrive yesterday and then when I asked where is my package they couldn't tell me and the track package says it's still in Oregon wouldn't recommend this company

Do NOT use this shipping place! I shipped two packages (large envelopes) in the morning. One UPS…read morenext day air for $80. It arrived in Calif two days later!!!! Said it was picked up the next day! The second envelope shipped on the same day sent USPS Priority mail and it arrived 5 days later. They would NOT refund the money. I believe they didn't get the packages to UPS or USPS on the day I was there!!!! Neither the owner or the employee called back! I called three times. Do not use this shipping place!