So I was notified via a text update from USPS.com that I had a package available or pickup here at…read morethe Naugatuck Post Office. I drove down there to pick it up. Now, I don't live in Naugatuck, but my mail is delivered out of there, as evidenced by all of the tracking info on my mail. The package wasn't there, which isn't even my gripe. The employee treated me like I was either a liar or stupid in front of a crowd of people. He told me "the usps doesn't send text messages", "your mail wouldn't be here anyway, you don't live in Naugatuck", and he looked at me like I was insane. I have been tracking deliveries both ways on USPS.com for many years. They do indeed send text updates when requested. I would like the employees to be educated on how the USPS actually works so in the future I will not be embarrassed and mistreated in front of a room full of people.

Idiots at the counter want you to buy a bigger envelop, so they can charge more. Everything is NO…read moreto customers. Can't do this ... can't do that. Horrible customer service . The worst. Fire the whole crew, and get people that want to work. Losers.

When this bad-boy post office reopened the day after Thanksgiving 2014 its postmaster shut down the…read moreramp located in the rear of the building. At the ramp's top landing was (and still is) a doorbell for disabled postal customers to ring for service. Also there was (and still is) a shelf for resting parcels or purses while waiting. Ordinarily we'd be served outside on the top landing; and in rain, snow, heat wave, or severe cold, sympathizing postal workers often let us inside for our comfort. After the ramp's shut-down I received a snailmail letter from the USPS postmaster general, giving me instructions on how to obtain postal services. They were quite simple: "telephone the postmaster to request service. A worker will come down the steps to help you." I doubt anyone e else in the Town of Seymour received those instructions. When seniors with disabilities moved into new senior/disabled housing a few blocks away, they had no idea how to get service after arriving at the foot of the mountain of steps. Worse, the postmaster has repeatedly refused to provide signage outside that explains how customers unable to climb the mountain can obtain services. On May 13, 2015, members of the Center for Disability Rights came to rally and protest the post office's inaccessibility. This event was covered on TV and in print media. Senators Blumenthal and Chris Murphy and Congresswoman Rosa DeLauro sent me a copy of their letter to USPS Postmaster general urging that the post office be made reasonably accessible, as getting service outdoors (al fresco) in rain, snow, heat, or cold is hardly reasonable. To date, Seymour's post office claims exemption from any law requiring accessibility because it was built in 1917. Thus, it is blithely celebrating 101 years of inaccessibility!

I have to say that the woman who works at the counter was so rude and not helpful. She needs to…read moreretire and let someone with customer service skills take over! Or fire Her!

Don't come here unless you plan to waste at least 15 minutes. They don't even have a spot where you…read morecan drop packages that already have a tracking slip on it. 10 second drop off turned into waiting 15 minutes every time.

I came to this post office today with appointment , to get a passport for my 4 years old child. We…read morewaited 2 hrs with kid, at the end she didn't wanna take a photo for passport. We had appointment with photo service. Terrible service , terrible experience. They gave me supervisor's phone number but they don't answer as well.

Since the flood and remodel, I have had nothing but good experiences at the Seymour UPS Store. They…read moreare so prompt, efficient and much friendlier than they have ever been. Keep up the good work!

I went to this UPS store to return some Amazon packages and was stunned at the unprofessional and…read morevulgar behavior of a woman with dark, straight hair and glasses. She called everyone "Mami" in a loud, strident voice and trying to strike conversation with customers in an intrusive, pushy way. I was in a rush and asked if the other agent could help me since she was using two cash registers at once to print. But immediately, she sparked in anger and asked me in a defiant tone of voice why was I in a hurry--to be patient and if I didn't want to wait to go to another UPS store in Shelton or Bridgeport. Her tone was hostile, irate, and "in your face." I couldn't believe her audacity and crassness. She simply didn't know when to stop her tirade and be quiet. No class! She started lecturing me with a loud, defiant tone, and saying that I must be a miserable person and to best go elsewhere because she wasn't going to take my packages, and that she didn't care who I called to complain. Her behavior was unbelievably entitled and disrespectful by treating people as if we were all of her same ilk and communication style. I took my bags and left. As I was leaving she yelled expletives at me saying she wasn't going to service a f***ing soul like me. Her vulgar, cheapness, loudness, unprofessionalism and lack of finesse, diplomacy and self-control were bar none. I'm never returning to that UPS store again. How could they have hired such a vulgar, caustic person who mistreats and disrespects customers in this way??? I went to the Shelton store immediately afterwards and the three gentlemen there were so courteous and professional--no drama, no insults, no vulgarity, no yelling, and nobody calling me "Mami."

Best service ever. Professional experience…read more Love the employees especially Avery and randy.

Horrible. Never get my amazon packages delivered due to the store being closed during hours that it…read moreposts as open, or unable to pick up my packages on time because they seem to close early. Choose a locker elsewhere if u can. Sucked cause the next locked is a 15 min drive. This place was around the corner and much more convenient. But the service makes the drive worth it.

Incredibly easy, seamless experience. Let's dive in…read more.. I came in to drop off a package with a prepaid FedEx label and box to be shipped. Robert was quick to scan the package and provide me my tracking number and receipt. (This was a pre-paid label so I didn't buy anything and thus can't speak to "value" as Yelp likes me to in a review.) Will absolutely consider returning if I have further package shipping needs.

What should have been a 1 minute or less drop off of a labeled package took an hour out of my day…read morebecause their posted hours don't include the hour mid-day when they completely close for lunch. If your posted hours say you're open, you should be open. Today it was 12:30-1:30, but the time on the sign was erasable, so I can't even say that it's the same time every day.

My boyfriend and I went for a mini vacation in Norwalk, CT and I booked the Sunset Harbor…read moreLighthouse Tour which we went on this past Sunday evening from 6:30-8:30, on 8/10/25. This tour was definitely a highlight of our trip! Captain John and Charlie were great and all the passengers aboard had a great time! We passed three lighthouses-Peck Ledge LH, Sheffield Island LH and Green's Ledge LH. Charlie, co-captain of Captain John, had just toured the inside of Green's Ledge LH the day before which is listed on Airbnb for $6,000! He went around the ship showing everyone the floor plan. It especially exciting to be on the Long Island Sound and to see the red and white towers from Northport, since I live on Long Island!! We were able to see several different viewpoints of the sunset and osprey nests as well. Definitely recommend to residents of Norwalk AND tourists alike!

What a treat! If you live in the area, you need to put this on your summer to-do list. I've lived…read morein the area for five years but didn't learn about this cruise until this summer. Be warned, book tickets online and in advance. They sold out for day/time we wanted to take the cruise, but there were 20 tickets still available the night before. Plan accordingly. We arrived for a 3:30 cruise on a beautiful August afternoon. The cruise seemed to be full, and there was a mix of couples and families on the boat. The boat ride is smooth and relaxing. The boat staff was offering a "guided" tour, but it was tough to hear, so I gave up trying and just enjoyed the experience of being out on the water. The boat ride is about 30 - 40 minutes each way. You won't get wet, at least we didn't, and there are enough seats/room for everyone. Once you arrive at the island, you have about 1.5 hours to explore. They have a guided lighthouse tour, a small concession stand, a small beach (not one that you would lay out at, so no need to bring a suit), volleyball courts, nature trails, etc. This entire experience is set up to be calm and relaxing. There isn't too much to do on the island, but that's kind of the point. You are only there for 1.5 hours, and there's no way you can get that bored in that period. Just unwind and take in the scenery for a few minutes, it will clear your mind. They offer limited food at the concession stand, but you can always bring your own snacks as well. Next time, I will bring a few snacks for us, especially since our trip was over dinner time. The bugs - BEWARE. They don't spray for mosquitos, and as a result, they are everywhere. I didn't know bugs would be a problem in advance, but the cruise provides spray upon arrival for free! I brought my own SPF, but they also provided that as well. The staff is lovely and do anything they can to make your experience as pleasant as possible. This is the perfect low-key day trip, and I highly recommend it to anyone in the area.