So I was notified via a text update from USPS.com that I had a package available or pickup here at…read morethe Naugatuck Post Office. I drove down there to pick it up. Now, I don't live in Naugatuck, but my mail is delivered out of there, as evidenced by all of the tracking info on my mail. The package wasn't there, which isn't even my gripe. The employee treated me like I was either a liar or stupid in front of a crowd of people. He told me "the usps doesn't send text messages", "your mail wouldn't be here anyway, you don't live in Naugatuck", and he looked at me like I was insane. I have been tracking deliveries both ways on USPS.com for many years. They do indeed send text updates when requested. I would like the employees to be educated on how the USPS actually works so in the future I will not be embarrassed and mistreated in front of a room full of people.

Idiots at the counter want you to buy a bigger envelop, so they can charge more. Everything is NO…read moreto customers. Can't do this ... can't do that. Horrible customer service . The worst. Fire the whole crew, and get people that want to work. Losers.

Always kind and helpful staff! I wish all post office locations were this efficient!read more

When this bad-boy post office reopened the day after Thanksgiving 2014 its postmaster shut down the…read moreramp located in the rear of the building. At the ramp's top landing was (and still is) a doorbell for disabled postal customers to ring for service. Also there was (and still is) a shelf for resting parcels or purses while waiting. Ordinarily we'd be served outside on the top landing; and in rain, snow, heat wave, or severe cold, sympathizing postal workers often let us inside for our comfort. After the ramp's shut-down I received a snailmail letter from the USPS postmaster general, giving me instructions on how to obtain postal services. They were quite simple: "telephone the postmaster to request service. A worker will come down the steps to help you." I doubt anyone e else in the Town of Seymour received those instructions. When seniors with disabilities moved into new senior/disabled housing a few blocks away, they had no idea how to get service after arriving at the foot of the mountain of steps. Worse, the postmaster has repeatedly refused to provide signage outside that explains how customers unable to climb the mountain can obtain services. On May 13, 2015, members of the Center for Disability Rights came to rally and protest the post office's inaccessibility. This event was covered on TV and in print media. Senators Blumenthal and Chris Murphy and Congresswoman Rosa DeLauro sent me a copy of their letter to USPS Postmaster general urging that the post office be made reasonably accessible, as getting service outdoors (al fresco) in rain, snow, heat, or cold is hardly reasonable. To date, Seymour's post office claims exemption from any law requiring accessibility because it was built in 1917. Thus, it is blithely celebrating 101 years of inaccessibility!

This is my favorite post office. I'm sad to be moving to Florida because this was my go to place…read moreand they have always treated me so nicely! Out of the hundreds of trips I've made to this and other Connecticut post offices, I have only ever had good experiences at this one. Helpful, speedy, competent staff.

Don't come here unless you plan to waste at least 15 minutes. They don't even have a spot where you…read morecan drop packages that already have a tracking slip on it. 10 second drop off turned into waiting 15 minutes every time.

Big shout out to Jocelyn and the young brunette for stellar service. Above and beyond customer…read morefacing service.

hostile workers, agressive and rude management. Repeatedly poor service upon every entrance into…read moresaid facility. dont waste your time, take the extra 15 minutes and drive to shelton

Best service ever. Professional experience…read more Love the employees especially Avery and randy.

Truly the worst ups store I've been to and I've been to a lot…read more The employees are nice but painfully slow and it's almost like they are slow on purpose. Like they are purposefully doing other tasks instead of helping the 10 people in line. The store is very small and there is no Amazon return kiosk here either which is insanely impractical.

Incredibly easy, seamless experience. Let's dive in…read more.. I came in to drop off a package with a prepaid FedEx label and box to be shipped. Robert was quick to scan the package and provide me my tracking number and receipt. (This was a pre-paid label so I didn't buy anything and thus can't speak to "value" as Yelp likes me to in a review.) Will absolutely consider returning if I have further package shipping needs.

What should have been a 1 minute or less drop off of a labeled package took an hour out of my day…read morebecause their posted hours don't include the hour mid-day when they completely close for lunch. If your posted hours say you're open, you should be open. Today it was 12:30-1:30, but the time on the sign was erasable, so I can't even say that it's the same time every day.

The Sheffield Island lighthouse ferry is such a fun, lovely, classic new england way to spend a…read moresummer afternoon, 10/10 would recommend. It's a unique casual outing for friends/families/couples/kids. I live in Stamford, about 20 minutes away and cannot believe I hadn't heard about this earlier. I managed to catch the last ferry of the 2018 season (note the calendar posted on the Norwalk Seaport Association website) and can't wait for next year to do this again! Getting there/parking: I had originally plugged in the Norwalk Seaport Association address into maps, but the ferry itself is actually just over the little bridge. We parked for free across the street from the Seaport Association and walked over, but there is also a paid parking lot immediately in front of the ferry departure. We arrived about 5 minutes in advance and bought tickets at the booth without any issues. They accept credit and cash, and you can sit anywhere on the ferry. Our trip had about 30-40 folks, including some older people and young kids (toddlers). The ferry ride: So relaxing! The ferry takes a leisurely pace up through to Sheffield Island, about a 40 minute ride. The ride is smooth, and we were able to stand up and walk around the ferry if we wanted to. I think this would honestly be fine for anyone sensitive to motion/sea sickness. There are usually a lot of small boats and tiny islands in that area, and its nice to sit back and catch a breeze. On the return trip, the captain took us on an extra loop to better see the Manhattan and New Rochelle skylines which were visible on the horizon. Such a cool experience, and I had no idea it could be seen all the way from Norwalk! Sheffield Island: The tour of the historic lighthouse was really interesting, and its clear that a lot of effort and love went into setting this place up and restoring it. When we went, the lighthouse was under renovation, but an amazing fantastic volunteer snuck my husband and I up, and what a treat! The staircases/ladders were narrow but the views up there were absolutely stunning and so worth it! It was a clear beautiful day and we could see the water, the coast, the sound, and the Manhattan skyline off in the distance. Absolutely amazing. I don't think there's any other view quite like it. We had a few hours to ourselves on the island, and since the lighthouse tour was just about 30-40 minutes, there was plenty of time to walk along the shore. There was lots of sea glass, shells, and even a few horseshoe crabs. The shore is a little too rocky to actually enter the water, but there are lots of boulders to sit on and enjoy the view, and it's very peaceful. Even with a full ferry, the island was not crowded at all and we could spend some time sitting on the benches, chatting, walking around at our leisure. There were picnic tables set up, as well as a nature walk (sadly closed due to ticks, but we'll have to do that next year) Tips/advice: - Bring a camera! Trust me you're going to want to take a lot of photos of the view from the lighthouse tower. - Book tickets in advance, online, since the ferries can be filled up. - The ramp is a bit steep, so if you're bringing kids, bring a small portable stroller, since bulky might be a little heavy to push up. - Wear rugged slip-resistant shoes, since the shore is quite rocky. - Pack a picnic! I think you can even BYOB. Some lemonade, a caprese sandwich, some olives, while enjoying the view...perfection. All in all, a fantastic experience that I can't wait to share with family and friends!!

My boyfriend and I went for a mini vacation in Norwalk, CT and I booked the Sunset Harbor…read moreLighthouse Tour which we went on this past Sunday evening from 6:30-8:30, on 8/10/25. This tour was definitely a highlight of our trip! Captain John and Charlie were great and all the passengers aboard had a great time! We passed three lighthouses-Peck Ledge LH, Sheffield Island LH and Green's Ledge LH. Charlie, co-captain of Captain John, had just toured the inside of Green's Ledge LH the day before which is listed on Airbnb for $6,000! He went around the ship showing everyone the floor plan. It especially exciting to be on the Long Island Sound and to see the red and white towers from Northport, since I live on Long Island!! We were able to see several different viewpoints of the sunset and osprey nests as well. Definitely recommend to residents of Norwalk AND tourists alike!