Truly the worst ups store I've been to and I've been to a lot…read more The employees are nice but painfully slow and it's almost like they are slow on purpose. Like they are purposefully doing other tasks instead of helping the 10 people in line. The store is very small and there is no Amazon return kiosk here either which is insanely impractical.

Steven was very friendly, had good customer service and he was very helpful. He took the time to…read morehelp me with my return.

I had a 10:00 AM reservation, but when I arrived there were already several people waiting in line…read more Unfortunately, there was only one clerk working, and that employee spent over 45 minutes helping a single customer while the rest of us just stood there waiting. To make matters worse, the general manager wasn't present, and there were no additional clerks scheduled--which is surprising for a Saturday, typically one of the busiest moving days of the week. Reservations are supposed to make the process quicker, but in this case it didn't seem to matter at all. Better staffing and management presence would go a long way toward improving the customer experience.

I had to wait an extra hour because of a no call no show - relying on one employee to open up a…read morebusiness where a lot of times customers have time commitments to keep to is not a good idea. The number listed on the door as a contact went to a former employee's cell phone. How is there no number to call when you need assistance that is linked to the company officially? Also when I used the chat feature on the app, the customer service agent ended the chat because I had not finished typing my reply within 3 minutes. You guys have a lot of work to do on your customer service.

They are quick and conveniently located near the municipal buildings. I go there to laminate…read moredocuments (I forget the exact amount but less than $5 per doc). The staff are friendly.

I had to print out a number of documents and also ship a few boxes UPS. The staff was extremely…read morehelpful. It was very quick to email the documents to their account and have them printed. Check them out next time you need documents printed and/or scanned.

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

Update to original below: I called and left 3 voicemails this week and no one returned my call. I…read moresent an email today requesting a returned call and finally received one. The person who called me (Melissa) told me that they're only open Tuesdays and Thursdays now. I said that explains why no one was calling me back, but they should probably add that to their communications they send as I received an increase email and it said call with questions. She said she regularly checks the email but as far as the voicemails clients are leaving while they're closed, she's "not doing all that." We are done this place and moving out. If you rent here, your rent will be increased every 90 days anywhere from $20-$50 more! Try public storage instead where it's only increased annually with 90 days notice of the increase amount If you've ever rented a storage unit before, you know they all increase the rates from what you pay initially. I had one a few years ago that increased rent annually. The contract of course says they can increase, it's to be expected. With that being said, my rental amount has increased 125% in 14 months. This most recent increase is the 4th or 5th increase in that timeframe. The last increase was 3 months ago. I called to see if it was a mistake considering how many times it had already increased. I was told at that time that I was now at the "usual price" for my size unit and therefore shouldn't see another increase for a while. Now 3 months later it's being increased again an additional $40/month. I called to get more information and left voicemails that haven't been returned. I am now paying more for a 5x5 unit than the current advertised price of a 10x15 unit. It just seems excessive and the misinformation and unreturned calls is frustrating.

9/9/22, Here's a new company, out of New Jersey called, Drive-up Storage, that bought out ( this…read moreyelp site keeps inserting some name, Suit-Janet, in this space) Safe & Affordable Self Storage, and took over their accounts at 1257 New Haven Road Naugatuck CT 06770. Their introduction letter to me email didn't mention Safe & Affordable so it went into spam and I never opened it. I spoke to a woman yesterday about the auto pay account needed to be reset; she sent a poorly drafted contract, with very few stipulations. I started getting robo calls two days ago and today's robo call says don't let it go to collections. I feel it's a little heavy handed. I don't know this company. They have no reviews. We've been loyal, paying on time for like 5 years. It's not even cordial. The woman just works for a company, she's like just the facts. So I'll update this as it goes with them. One wonders why an out of state company picks up this small business. I gave three stars out of courtesy. Let's see if they even earn that.

We had a frozen intake pipe from our submersible well pump. Travis and Chris did an incredible job…read morefinding where the pipe came into the house and were able to get the water flowing again Apart. Barlow is the best!!! John and Nadine Savage

Recommend highly. Had an issue with well water overflowing into our basement due to too much rain…read more Called J H Barlow - our well water system company for years- and they came out twice to try to solve this issue. Found a solution and came out during a snow storm and fixed what was causing the problem. We have used JH Barlow for years- always receiving fair costs, efficient and effective service and everyone who works there is friendly, helpful and hardworking.

Attended a wake here recently. I've unfortunately had to…read morecome here multiple times in my life, but every single service I have been to here has been nothing short of "amazing", in a business sense. (Obviously my reasons for coming here are not amazing.) Everything is done so professionally. The home is beautiful and well taken care of. They do a wonderful job setting up and as far as I know, work with the grieving families to make the process as painless as possible. There is a children's room downstairs to keep the little ones occupied. A great place to keep in mind for when the worst happens.

My father passed on 4/7/17, and Naugatuck Memorial managed everything. Stephen and his staff did a…read morewonderful job, from planning all the arrangements and through the entire process of the wake through the funeral. They were supportive, respectful, kind, and caring. Everything went perfectly and all my relatives also commented on their wonderful services. I would highly recommended them to anyone.....