1. Drive-Up Storage

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Naugatuck, CT

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Drive-Up Storage

2.0 (2 reviews)
Open • 9:00 am - 5:00 pm

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2 years ago

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U-Haul - Naugatuck

U-Haul - Naugatuck

(8 reviews)

Uhaul Moving and storage in Naugatuck is now on Cross Street where the old A&P used to be. There…read moreis plenty of parking for the rentals, and there is plenty of parking for your car until you come back. I met Jessica, the owner and she was very helpful in getting me through all the paperwork. There are plenty of supplies in case you need bungee cords, quilts to protect your appliances, boxes, tape, and hand trucks. The van I needed was clean. The total cost of my rental was $105 and $5 dollars for gas. I drove 119 miles from start to finish. So I figure with soup to nuts it cost $1 a mile which had with it full insurance coverage. I can't complain. The owner was really nice. The worker who took back the van, was fast and efficient. I was on my way back home in 5 minutes. They sent my confirmations and final bill to my email. How great is that? Thank you, Jessica for providing an awesome rental experience. I will be back for my future needs.

I had a 10:00 AM reservation, but when I arrived there were already several people waiting in line…read more Unfortunately, there was only one clerk working, and that employee spent over 45 minutes helping a single customer while the rest of us just stood there waiting. To make matters worse, the general manager wasn't present, and there were no additional clerks scheduled--which is surprising for a Saturday, typically one of the busiest moving days of the week. Reservations are supposed to make the process quicker, but in this case it didn't seem to matter at all. Better staffing and management presence would go a long way toward improving the customer experience.

Public Storage

Public Storage

(10 reviews)

I Thanku for their service, never had any issues but rent was getting more expensive I left them a…read morecart to help other customers use

Waterbury staff at this facility are rude And deny truth to keep the heat off employees who steal…read morethey kept cutting my lock saying they putting their own digital one on it but obviously they never did and left my stuff unsecure cutting my lock again for I don't know how long cause I don't live in that state anymore there was no reason to cut my lock when I was on time every month for 17 years go to get my stuff out of there. I have stuff missing, which means somebody been in my storage stealing, but the manager wants to keep denying it over and over but you got the right one y'all staff needed my coins you stole out my unit along with The locked desk my old valuable coins was in if you want your stuff to come up missing then That's the place for you to store your stuff other than that be careful and if you are already there you better go check on your stuff cause they go in your unit and steal a staff of thieves I guess they were thinking since I was still paying it after 17 years, I must have something valuable in there. They were right it was and they stole them Coins and Steve won't take accountability for either him or his staff stealing it. He said he checks the locks so when you took my lock off and left it unsecure who's taking accountability for that I have emails as receipts to what you did with taking my locks off and leaving it unsecure but now you're denying it bad business if you want to get ripped off, that's the place to go I would not recommend public storage of Waterbury, Connecticut, 76 Captain Neville Lane to do business With I finally got my stuff out after 17 years and now my business is done with them for life never to use their place of business in Waterbury nor any other state the trust is gone talk about a breach of trust

Drive-Up Storage - selfstorage - Updated October 2026

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