I wish I could give this place NEGATIVE 100 stars. Long story short, my car needed a new engine…read more Before ordering the engine i asked the owner 2 simple questions- were they familiar with JDM engines, and would it be a problem to switch out the EGR system, since Japanese engines do not have them. Owner said they were familiar and it wouldn't be a problem. The engine arrives, and it is NOT the engine I had ordered. No big deal, that's the engine place's problem for sending me something other than what I ordered. Had the owner of Ace Auto bothered inspecting the engine before signing off on it I could have avoided that particular issue altogether. Fast forward to installation- they hit a snag. It turns out they had NO IDEA how to switch out the EGR valve and port. That's right. After being told it wouldn't be a problem I had to look up how-to information and send it to them! We had a verbal agreement that they would keep my old engine until the used one was running in good shape. I picked up my car, pulled out of the parking lot, and pretty much pulled right back in. There was this grinding sound when the AT went from 2nd to 3rd. "Oh, that's just a shield. My welder broke so I couldn't fix it. Bring it back next week." I did bring it back the following week- to fix the grinding sound, and figure out where an oil leak was coming from. All told, I brought my car back to them FOUR times after the installation over the course of 2 months. They never fixed the grinding sound. They never fixed the oil leaks. And I had to have the car towed the fourth time because the oil leaks had gotten so bad it was actually gushing out of the engine. Had I been driving with that oil leak it is possible the engine would have been DESTROYED. I left my car with them for almost two weeks. Picked it up after hours only to get home and notice the oil is leaking from the same places it had been all along!! I called, and was told "well, we don't have time this week, bring it next week." I brought it somewhere else to get a real diagnosis, and what do you know? It was the same seals Ace Auto supposedly replaced. And then some. I called Ace Auto and spoke to the owner, and he said my car will always leak, and a shop will tell me anything to get my money. After having the work done at this other shop my car has not leaked a drop of anything. And it turns out that the grinding is something that is stuck in between engine and transmission, and the engine would have to be pulled to fix it. Also, they did not install the engine correctly- they replaced no seals, they did not take any of my BRAND new engine parts and transfer them to the new engine. AND they sold my old engine without my knowledge. How they still have a business I have no idea. AVOID these shysters. They have NO IDEA what they're doing. PS- they also broke the light switch above the backseat AND my air conditioning doesn't work. really could have used that the past few days. IDIOTS!!!

My son got into an accident on prospect/Naugatuck line. Local police called ace auto since they…read morewere next on tow rotation. 3 cars needed to be towed they showed up with 2 wreckers and a flat bed. Since my sons car is rear wheel drive with front end damage they put it on dollies. As a former wrecker operator myself I do understand police tows, state rates, and additional cost and was ready for a whopper of a bill for it to be towed from Naugatuck to Wolcott. Not only did they not try and take me for a ride, they were professional and polite. A big thank you to Eric for a job well done!

Today I needed to return a brand new Weedwhacker that had only been used twice they went above and…read morebeyond to swap it with a new unit providing us excellent service from their staff. I rent and purchase for our farm in Wolcott all the time.

Rented a chainsaw - blade was dull.. wasted a lot of time - returned it - bought a new blade -…read moreworked great. .. between time wasted and they get a free blade - cost me lots of $$. Now if they had suggested in the first place to buy a new blade that would have saved me. So they don't put the customer needs first. Was my first time there - probably my last time. Can't recommend.

1 bedroom, 5th floor walk up, move it all into a Penske truck for cross country trek…read more You get what you paid for...? No way! I got a million dollar service for a great value! Got 3 guys who were friendly, professional, quick, and took instructions like a champ. Thanks Smile Moving for helping move my family!

I originally reviewed this and gave them 2 stars but I have since edited this because I recently…read morespoke with a representative from the company and he was incredibly understanding, accommodating, and helpful. He explained the situation and was generous in fixing the issue. I've never dealt with a company that was so swift to fix any issues I may have had during my move - they were keen on listening to my needs and even went into depth discussing the day and some of the reasons these issues below might have happened. Because of the 180 in the service, I would definitely recommend them. It shows that they do care about their company and making it grow -- as well as ensuring the customer is happy! They're not just there to pocket some cash, but they genuinely want to ensure you are pleased with their service. The movers themselves were wonderful guys - personable and helpful. In the old review the issues I had were the: - toll fee I was not made aware of - 2.5 hours late (but it was a very busy Saturday)

Best in customer service, safety and expertise. One call and your concerns disappear!read more

From the owner: At A-Quick Pick Crane & Rigging Service we pride ourselves on being the very best rental house…read moreConnecticut, New York, Rhode Island, and Massachusetts has to offer. We supply knowledgeable advice and consultation on all your hoisting and rigging needs. Originally founded in January of 1984 with one 17 ton mounted boom truck. The concept was to fill the need of a fast moving and fast set up crane for the small contractor who only needed a few hours of crane rental. Our philosophy has always been to be available at a moments notice, do the best job possible, be safe, and charge a fair price. Call us today for more information.

Water leaked into my 10x 10 unit from the roof- ruined solid oak heirloom furniture from my…read moremother's estate worth thousands. No apology, no recourse, no willingness to dispose of my ruined property. Representative even started insinuating that it somehow was my responsibility, huh?? ....though they were very happy to raise monthly fee by $40.00. Make sure you get insurance and take photos of your property.

From the owner: We are an indoor climate controlled storage facility located at 283 Main Street in New Hartford,…read moreConnecticut. We offer indoor, climate-controlled storage units ranging in size from 5'x5' up to 10'x25'. Our customers have 24/7 access to their units. In addition to self-storage, we also offer seasonal storage for everything from jet-skis, boats, boat trailers, cars, trucks, motorcycles, snowmobiles, tractors, fire trucks, golf carts, landscaping trailers, campers and 40' RV's! Seasonal storage is accessible by appointment only. We pride ourselves on exceptional customer service. Our client driven focus allows us to customize your storage experience. Storing your vehicle inside limits your vulnerability to vandalism, theft, and the harsh New England weather including exposure to sunlight and weather conditions such as rain, hail, wind, freezing rain, snow, etc.