They need HELP bad. I hear it's all the management's fault that doesn't want to give the window…read morestaff any help. Otherwise they work well dealing with all kinds of characters so don't give them any trouble. Have your shiet packed up and ready to go! And buy a book of stamps if you don't wanna wait In line for a single stamp next time.

This place is a joke, they have no regards for anyone belongings and will leave your package where…read morethey see fit, not what is instructed in writing, clearly stating the correct address. Either they have issues reading or are just plain lazy.

My preferred local post office for three reasons:…read more 1. Late hours...open until 9pm 2. Self-service kiosks for common transactions 3. 24/7 Drive up mail drop You can also do passport transactions here and it's centrally located right off exit 38 off of route 95. Even when lines are long, the staff gets you on your way as fast as possible and is always knowledgeable.

Love this Providence USPS hub location! Its extended hours (lobby with clerks open to 9 pm on…read moreweekdays, unheard of!) are so convenient and helpful when I have something that must go out that day, but I've missed the cutoff at my local location. Lines can be long, but the self service kiosk can help me most times. Sometimes people jam the package bins, though, which somehow goes unnoticed by staff, and means you have to get in the sometimes long lines anyways. There are a wide range of extra services offered here, and tons of a wider variety of the free priority packaging options than most other locations have. There's a large parking lot, but people whip through it, so be careful! This location and its convenient extended hours are such an asset for local small business owners and residents alike.

Had no idea a post office branch is located in the back of Garden City. A private parking lot is…read moreacross the street. There does not appear to be a street side mail box, so I went inside to post some letters. There are a lot of PO boxes at this location. There are mail slots for letters/flats and packages in the lobby as well as vending machines for postage. A customer service office is off the lobby as well. The entrance to the building is down a few steps from the sidewalk.

Zero..I have telephoned the Garden City Post Office at 401-942-9855 numerous times on numerous days…read moreof the week. The phone rings for 3-4 minutes and disconnects. Is anyone there? I am attempting to find out why a mailpiece from my bank which appeared on my Informed Delivery account on January 6, 2025 was never delivered. Today is January 14, 2025.

This post office has always sucked but Covid has made it even worse. A line practically out the…read moredoor and ONE teller with 2 additional empty registers. Clerks who feel the need to constantly over explain every minute detail of a transaction regardless of what the customer asks. They also allow people to get in-line who are clearly not even close to ready to send a package and then allow them to cut back into the line when they are ready. Customers should be told to have their package READY TO SHIP!! Do not go to the register with a pile of loose papers and ask questions then think you don't have to wait in line again. The waiting is honestly insane. How can you be constantly busy but only have one clerk. It's not like it's a sudden rush. This post office is always busy and the clerks and the wait are always ridiculous. The worst part is that the clerks are not even sympathetic when you get to the front of the line to ship one item after waiting 30-40 minutes in line. This system clearly needs to be streamlined. How about self serve kiosks for flat rate packages? We can't all print our shipping at home so why not make it easier in the post office. Clearly the postal workers have jobs for life because they do not care in the slightest about the speed of their work, the care of a package or the time we will waste waiting for them. And god forbid if a package gets lost.... it's like "oh well... your loss". I honestly have nothing good to say about the postal service at all but this location is one of the worst!!!

I'm not sure if it's just me, but every time I come to this particular branch there is always a…read moreline. The average wait is usually about 10-15 minutes, so it's really not a problem, however there's usually some dumb-ass at the counter being unreasonable about something or other. It's similar to watching a real life talk show because you get to hear all of their complaints and problems. Such drama. The folks that work here are helpful and pleasant. They have always been eager to assist and are efficient and professional. There's usually only ever one or two people working the counter even though the building is huge, so I'm not sure how many people are doing other tasks in the back. I really appreciate the US postal system and how efficient and convenient they are. I enjoy having my mail delivered to my house and have a lot of respect for the letter carriers who make their deliveries everyday in all types of weather.

I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

Love the staff at this Post Office. They are pleasant, know what they are doing..very efficient. Im…read more for the service they provide me and our Community. 5 stars Diane Maguire Horton *****