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Anaheim, CA

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US Post Office

2.0 (88 reviews)
Closed • 8:30 am - 5:00 pm
Updated over 3 months ago

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Front door
Lizette G.

Came to use the self service kiosk that the USP website states is open 24 hours. The door is locked with a chain. You can see the kiosk through the windows. The website needs to be updated, I wasted my time coming here. I work long hours and the post office isn't open or easily accessible during the day for me. Very disappointing !!

Eddie T.

This was by far the worst experience of my life! My son walked in to get his passport done at 9:30am with a set appointment. The lady at the counter was on break and they asked him to step aside and give them a few minutes. Move forward to 1 hour later, he then checks back in and they state "OMG, we're sorry we forgot you were here"!! How do you forget about a child who stands about 6feet tall and is next to the counter on the opposite side of you??? Make it make sense!! On top of that he had ALL of the necessary documents needed and still requested a parent to be present - mind you I was only about 7 minutes late coming back from using the restroom at ralphs down the same block! So as I arrive, they now state they can no longer see us as we missed our appointment time. HOW???? WE'VE BEEN HERE NOW AND ITS 11:30AM... How did we wait for an additional 2 hours for you to say, oh you missed it? I will never understand their methods.. The Asian lady at the counter was so rude and disrespectful, I cant even write what I really want to write on this review because I am still PISSED OFF!!! In other words, please make sure you train your staff properly and have them learn to be decent people to US customers!! I will never ever in my life be returning to this post office!! I should of learned by reading all the reviews in the first place!! New management - DO SOMETHING!!

Parcel drop screwed shut

Don't bother trying to drop a parcel here, the drop box handle is broken off and screwed shut. Tax dollars hard at work.

Proof that online says specific time and days for walk ins

Grumpy, incompetent liars. Older man told me they don't accept walk-ins for passport services. I'm sure he was just being lazy because this is info I found on their website, I didn't just make this up. USPS as a whole needs to just get rid of all the trash employees and rehire all new talent who actually wants to perform the duties that our taxes pay for. For reference I was there with my son who's a minor on Friday, 4/5 at about 2:10pm and by the way we had to get off of work early because both parents have to be present only to be denied the very service they're paid to perform.

Steven C.

The United States Post office is one of those tasks that many of us dread on any given day. Package your item, drive to the post office, stand in a long line and then wait and wait and wait before you finally get up to the counter and get charged an arm and a leg to mail something. Although this location has recently done away with the take a number system it actually seems to have sped up the process. No more standing in line to hear 8 consecutive numbers called with no one present before you finally get called up 20 minutes later. The single file line system works nicely and the line moves consistently well on most days. I have been here with 10 people and 1 person in front of me and I still typically get out with 10-15 minutes which is all I can ask. Do make sure your packages are already taped up and labeled to make this a smoother transaction. Overall this is a decent enough Post Office with most of the workers being friendly and knowledgeable in getting your package where it needs to be in the time it needs to be there.

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12 years ago

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Ask the Community - US Post Office

How can I forward my mail from Anaheim to another address?

Put in a change of address

Can you make first time passport here?

Yes but need to have an appointment make sure that your application is filled out in BLACK ink bring your birth certificate and iD make sure to bring a copy of each of this is for a minor bring child and both parents

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Review Highlights - US Post Office

“The associate Chris was kind, patient and helpful to someone who had no clue hoe things worked with mailing services.”

Mentioned in 2 reviews

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US Post Office

(192 reviews)

Service is always great whenni come here. Staff is friendly and very helpful! This is mt go to…read moreplace and I appreciate that they are open extended hours in Saturdays!

I wish I could give negative zero stars, but that is not an option…read more I don't even know where to start. Let's start with the parking lot. There is a cement block, in front of each parking space, in this post office lot. I drive a Honda Civic, so my car is kind of low to the ground. Anyways, the parking spot I pulled into, had a cement block with three screws, poking out the top of it, which I did not initially notice. I accidentally pulled forward a little too much, and one or two of those screws, caught onto a part of my bumper. I didn't realize what had happened, until I reversed a little bit, and heard a dragging noise on the ground. I quickly got out of my car to look underneath. I see part of my bumper ripped off. I was livid. I ended up going to a mechanic right afterwards, and paid X amount to get it fixed. I had to spend unnecessary money on my car, all because the post office parking lot is crap. That was beyond f**king irritating!! Who knew a car would get damaged like that at a post office parking lot???! I thought about telling the clerks what happened, but I didn't think they would have cared that much. I still had to go inside the post office, to get my mail and a package. I just want to clarify, that I only ever occasionally, use the "hold mail" option, provided on their website. I don't use it every week, every month, every year or anything like that. Anyhow, I go in and I tell the processing clerk (older Filipino man in his 60's, with gray and white hair, who wears glasses--first person you see as soon as you enter) I needed to pick up my mail, and a package that were put on hold. This older Filipino guy gave me the hardest time ever. He right away insinuated and accused me of abusing their system. He tells me "I remember you because you had held mail here before. You cannot keep using us, to hold your mail out of convenience. You have come in too many times. That is how I remember you!" He went on to say "If you want us to hold your mail in the future, you must pay for a P.O. box. I am just a processing clerk, my job is not to go looking for your mail!" I just stared at him for a few seconds in disbelief. He made it seem like I was deliberately, making more work for him and the other employees, when that was never my intention. Or that I was going out of my way to break their rules and policies, which again was not my intention. I explained to him, that I had never experienced an issue, with using the 'hold mail' tool/option until today. I also explained that I genuinely did not know, I was overusing it and/or there was a limit. He just kept lecturing me and repeating himself. I finally just told him, that I will no longer be submitting, anymore hold requests. He just shrugged his shoulders. I really didn't appreciate the lack of understanding on his part. I especially did not appreciate, his condescending tone. I always check and verify on the website if the 'Hold Mail' option, is available to me beforehand. And if it is available to me, and it lets me proceed, how am I to know, that I cannot actually use it, or that I have surpassed the limit?? If I reached a certain limit, the system should have notified me. And I would have simply stopped using the service. After this awful interaction, and after being talked down to like that, I have no desire, to step foot inside another post office again, unless I really have no choice. I want to emphasize, I will not be submitting anymore future hold requests, since I will be lectured and given a hard time about it. I have never used any of the services, located inside any post office. And I still have no desire to in the future. More importantly, this older Filipino clerk guy doesn't have to remember me anymore, because I will not be going into this post office again.

US Post Office - postoffices - Updated October 2026

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